สถานี Yukawa × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

During our trip to explore Kumano, we stayed at Aoki Shima no Yado Kumano Bettei Nakanoshima. What impressed us first was how smoothly everything was handled from the moment we arrived. At the parking area by the port waiting lounge, we simply gave our name and a staff member guided our car for us, and we were able to complete check-in right there in the lounge. The sea viewed from the port was exactly as the inn’s name suggests—truly an “azure sea.” We were moved by its beauty as soon as we arrived. As explained in advance, it takes about five minutes to reach the property by private boat from the port. Even this short boat ride felt like a special touch that made it wonderfully out of the ordinary. Throughout our stay, what stood out most was the high level of hospitality from all staff members. Everyone seemed well trained, and their service was both polite and naturally warm. With the Kumano Kodo registered as a World Heritage site, it seems visitors come from all over the world, and it was impressive to see how confidently and appropriately they assisted international guests as well. What I had been looking forward to most on this trip was the open-air bath. Just as rumored, it’s an incredibly open and relaxing rotenburo with sweeping ocean views right in front of you. From 3:00 p.m., we took our time enjoying the hot springs while listening to the sound of waves—an indulgent experience indeed. Since the men’s and women’s baths alternate daily, we also enjoyed the other open-air bath starting at 6:00 a.m. The hot spring in crisp morning air felt especially refreshing. The meals were also excellent—many delicious dishes making great use of local ingredients—allowing us to fully enjoy flavors unique to Kumano. The staff member assigned to our table provided attentive service throughout, so we could relax and enjoy every moment of dinner. It takes about five hours by car from our home, so it isn’t easy for us to visit often—but even so, this is a wonderful place where we would love to stay again. This trip combined sightseeing at Seiganto-ji Temple, shrines in Kumano, Nachi Falls, and our stay on Nakanoshima into one truly memorable journey. We are grateful for the beautiful sea views, outstanding open-air baths, delicious cuisine—and above all—for everyone’s heartfelt hospitality. If you’re considering a trip to the Kumano area, I highly recommend this property.

Compared with my memories from years ago, it had changed a lot. I stayed at Nisshokan, and it had just reopened the day after renovations, so I was very satisfied. The bath was also great. Payment was automated with plenty of machines available, so everything went smoothly. They transported us from the parking lot by a small shuttle bus (they also asked whether we preferred the boat).

From arrival to check-out, we had a very comfortable stay. Both dinner and breakfast were delicious, with such generous portions that we couldn’t finish everything. The staff were kind and their warm smiles were wonderful. When we visit the Nanki-Katsuura area again, we would love to stay at Manshiro again.

We stayed for one night to visit Seiganto-ji Temple, Kumano Nachi Taisha Shrine, and Nachi Falls. The buffet meals were all delicious—Japanese, seafood, Chinese, and Western. We also ordered Kumano beef with our Plan, and it was incredibly good. When we arrived, we were tired from driving, but the Mont Blanc served in the lounge was excellent. We chose a Room with an open-air bath, and being able to soak anytime was wonderful—the Onsen was amazing. The views were beautiful in the evening, at night, and in the morning. The only downside was that the open-air bath in the public bathing area alternates between men and women by time/day schedule, so you may not be able to use both on your arrival day. Thank you for a relaxing stay. We would love to stay again if we have the chance.

Our room was a Japanese-Western style room on the 33rd floor of the Sanjokan wing, and we were blown away upon arrival by how spacious it was and how open the view felt. There are five hot spring baths; among them, Bokido lived up to its name—the view was so breathtaking you could forget to leave, and watching the waves crash against the rocks was truly spectacular. The meals were served half-buffet style, and the tuna in particular was exceptional. We would definitely love to visit again if we have the chance.

One night with two meals (breakfast and dinner) included. The food is delicious and features local specialty ingredients, letting you fully enjoy the charm of traveling in the area. The room is spacious and clean, and it’s very relaxing to sit on the balcony and enjoy the ocean view.

Two women stayed in a Japanese-style, smoking Room. The Room did not smell strongly of cigarettes. Please be careful of steps in the Room and level differences on the floor. The morning toast and coffee service was a good value for the price.

I stayed here on vacation with my dog. We were guided in through the back entrance, which helped us avoid running into other guests’ dogs and made our stay comfortable. I missed booking meals, but for dinner we were able to try whale dishes at a local restaurant in town. There are many sightseeing spots nearby, so it’s a great place not only to relax but also as a convenient base for driving out and exploring.

After visiting Ise Jingu from Tokyo, we stayed here. The Hotel is close to Kumano Sanzan and located by the Pacific Ocean. The staff were all wonderful, and the dinner featuring fresh tuna bowl, whale sashimi, and Tatsuta-age was exquisite. At the nearby Whale Museum, we had a rare experience feeding and touching whales. This clean and lovely Hotel offers a luxurious breakfast accompanied by live piano music. We stayed for two nights, enjoying the slow pace of time in Taiji Town—a place filled with whale and dolphin monuments—and hoped that this traditional fishing culture continues for generations to come. We truly want to visit again! Thank you to all the Hotel staff for your hospitality! Highly recommended Hotel for everyone!

I stayed on a Sunday in September with the tuna-focused plan. The entire hotel was quiet and relaxing. Every dish was truly delicious. Breakfast was a Japanese set meal with just the right portion size—there’s a special charm to it not being a buffet. The bath is also fed directly from the hot spring source, and the water was excellent.

It’s not a flashy Accommodation, but it was very clean and well maintained, and we had a comfortable stay. Both dinner and breakfast were delicious. The value for money is outstanding. The thoughtful touches—like the whale chopstick rests at mealtimes and the whale clock on the dining room wall—were heartwarming. There are no shops around the Accommodation, so after dinner, please relax and enjoy your time inside.

Close to the sea, a great place for walking your dog. This time, we stayed with our 1-year-old child. Since eating out can be challenging, we used the well-equipped facilities at Kokoyui, including a hot plate. The detailed amenities provided make it convenient for families as well. We heard that fireworks can be seen nearby in summer, so we would love to stay here again.

Despite being in a top-class Onsen area, it’s very affordable, yet nothing feels lacking—excellent value for money. I remember staying here once about 10 years ago, but the check-in process has changed significantly and the Room is now more comfortable. I’ve stayed at various Accommodations with unmanned check-in, and this one was relatively easy to use smoothly. These days, being able to use a smartphone is essentially a requirement for staying here, so that’s the only thing to keep in mind—but you’ll be fine once you get used to it. If I have the chance, I’d like to come again.

The traditional Japanese-style house has been charmingly updated with cute interior touches, and there’s also a water dispenser. Considering the price, it was excellent. Unfortunately, the nearby Onsen was out of order so we couldn’t use it, but they kindly explained recommended Onsen and local eateries in detail, which made for great memories. We expected it might be lively at night since there were also international guests, but perhaps everyone was considerate—it was so quiet we wondered if anyone else was even staying there.

We had such an elegant, relaxing time with our dog! With an ocean view, the atmosphere is wonderful. The Facility feels fairly new, and everything was spotless and beautifully maintained. We could take walks along the coast anytime, so it was easy to stroll around with our dog—especially in the morning, which felt amazing. There’s also a dog run where our dog could play freely, and the pet amenities were well provided, which gave us peace of mind. We also really enjoyed the BBQ dinner we’d been looking forward to—being able to enjoy it together with our dog meant we took lots of adorable photos. It was even more filling than expected, and we were very satisfied. One thing to note is that there aren’t any convenience stores or shops right near the villa, so for late-night drinks or snacks to enjoy in your Room, it’s best to buy them in advance and bring them with you or use the on-site shop. There’s a whale museum right next door as well, which made for a great sightseeing activity. It was the perfect place to make memories with our beloved dog. We’d love to visit again in a different season!

Every time, I can enjoy a comfortable stay in a clean Room. After taking a bath and having a meal, I feel very relaxed. I’m happy there is a washing machine. It’s also convenient that there is a nearby coin laundry with large dryers. If I may make one request, I can’t sit in seiza on tatami mats, so it would be helpful to have chairs available at mealtimes. One night with two meals for five people—delicious food and very reasonably priced. Thank you very much.

Even during the busy Obon season, I was allowed to use a room by myself, and it was very comfortable. The staff were also pleasant, making it a welcoming Accommodation. The bath was spacious and very relaxing.

The cleanliness of the room, which was unexpected from the exterior, made it very comfortable. Except for the lack of an elevator and needing to drive to access the bath, the service was friendly, and I would like to use the No Meals Included Plan again.