สถานีฮิราโนะ (JR) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Whenever I shared requests or questions with the front desk (such as how to get additional coffee or amenity requests), they responded promptly. I asked the front desk several times during this stay, and each time they kindly assisted me with a smile, for which I am very grateful. The location is close to the station, and the Room was very clean and hygienic—I would like to stay again next time.

I stayed on the 14th floor. This is my regular Accommodation when I’m in Osaka. This time, I was reminded again how helpful it is to have a mirror in the Room that I can use for makeup. I’ve stayed at other Daiwa Roynet Hotels as well, but they didn’t have a mirror, so I could only do my makeup in the bathroom. It’s a small thing, but it matters to me. I’ll be back again.

Unlimited fun—all free, including karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough—an all-you-can-eat spread… I couldn’t eat much myself, but there was even a bartender who made cocktails for us! Breakfast was excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

I stayed one summer night at Hotel Awina Osaka. For dinner, I bought my favorite ingredients at a great price in the basement food floor of the Kintetsu Uehommachi Department Store right before closing, and ate them in my Room. I was very satisfied. The large public bath on the 5th floor was crowded with about three families with small children, but the pleasantly warm water was nice. The bed was comfortably firm. What I especially liked was breakfast. I made a Reservation in advance. The selection was plentiful and everything tasted great. Breakfast started at 7:00, and I selfishly wished it could start a little earlier—but I know preparing it must be a lot of work. Thank you for a wonderful time.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

Directly connected to Tennoji Station, it’s very convenient, and the staff are very friendly! The Room is clean, and the air conditioning works well! One downside is that the elevator from the 2nd floor is extremely slow, so I recommend taking the Hotel’s dedicated elevator from the 1st floor.

I stayed here for a concert trip. It was very reasonably priced, yet I had a private room, and the separate toilet and bath made it very comfortable. The receptionist was also very friendly and kindly explained everything in detail. I’d definitely like to stay here again!

This was my first stay, and the Hotel was very clean and well maintained. The staff were also kind. I truly appreciate how they accommodated our last-minute changes. Some hotels have a distinctive odor, but I didn’t notice any unpleasant smell here. I would like to stay again.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

I stayed the night before a hospital appointment, and it was so close that I didn’t have to worry even if I overslept. The Hotel is simple, and the front desk is pleasantly straightforward without being overly friendly. However, the unit bath shower curtain smelled. Since it’s between two stations, there are few shops or convenience stores nearby, which is inconvenient, but the area is quiet, easy to walk around, and safe.

I had errands in Uehommachi and debated staying at the Marriott in Tennoji, but choosing this place was the right call. It felt different from what I expected, and I was more than satisfied! The bed was very clean. The bathroom and toilet felt a bit dated, but nothing that bothered me. The amenities covered everything I needed, and if you need anything extra, there’s a FamilyMart nearby as well as Kintetsu Department Store.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

Since we stayed on a Friday, it was very affordable, and the top-floor view was great—my elderly father was delighted. The Room was clean, and since we only needed a place to sleep, it was more than enough. Being in the city, we expected parking to be expensive, but it only cost 1,100 yen, which was a great deal. The front desk staff were very polite. However, because there were many international guests and check-in took time at reception, I think it would be helpful if Japanese guests had the option of self check-in.

I had a zazen meditation experience and tried shakyo (Buddhist sutra copying). It was very relaxing. The zazen session was mainly for international guests, but I still enjoyed it and found it a great experience. They kindly mailed me the shakyo materials they had forgotten to give me, along with a letter—thank you very much. I was able to relax at such a thoughtful Accommodation. I also received a leaflet map of the temple district, but I didn’t have enough time to visit many temples, so next time I’d like to set aside more time for that as well.

I didn’t used to come to this area much, but these days it gets crowded with backpackers from overseas, so you need to go a bit further in to find a safe and secure Accommodation. The Room has all the basic essentials, and it was quiet at night so I could sleep well. From the morning, it’s easy to get anywhere by subway or JR, and above all it’s very affordable, which really helps. I’ll upload some photos.

The staff kindly assisted us when we left our luggage before check-in. The Room was clean, quiet, and allowed for a good night's sleep.