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The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

We stayed for two nights and had a truly wonderful time. All of the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

This was my second stay. Watching the front desk team, I feel they are always kind, courteous, and wonderful with every guest. They treat both Japanese and international visitors warmly and equally, which I truly admire. Although this Accommodation is very popular and often busy, I was able to use the lobby and elevators without any stress, making my stay very comfortable. Having the front desk on the first floor is also extremely convenient.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

We stayed at this Accommodation the night before to watch my son’s Yokohama High School game at Koshien Stadium. We had made a Reservation for a twin Room that morning, but at check-in we were upgraded free of charge to a spacious four-bed Room. The large public bath also happened to be completely private when we used it. In addition, kama-tama ramen was served for dinner, making this an excellent value stay that my son and I really enjoyed. We would like to stay here again when we have business in Osaka. Unfortunately, Yokohama High School lost in the semifinals, but it was still a memorable and fun trip to Osaka for the two of us. To the front desk staff, Thank you very much for all your help during our stay.

The air inside the Hotel, the quiet atmosphere, the cleanliness of the Room, the fresh air, and the convenience of the Facility—everything was excellent.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

We used the anniversary Plan to celebrate my partner's birthday. Before our stay, we had sent a gift in advance, and it was already beautifully set up in the Room upon our arrival. Additionally, we consulted about a surprise beforehand, and despite some timing challenges (I missed the confirmation email after check-in—my apologies for that), the staff assisted us very kindly and thoughtfully, which made us truly happy. We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again if we have another opportunity. Thank you so much!

I found this Accommodation while looking for a one-night stay in Osaka this summer for my family of four. Since I searched around May and made a Reservation early, we were able to stay in a spacious Room for four at a much lower price. The lobby was spacious, the staff were pleasant, and the breakfast selection was plentiful and delicious. I’d like to make this our regular Accommodation in Osaka.

It was surprisingly easy to get here from the station. There were plenty of dining options nearby, which was great. I’d like to stay here again.

This time I stayed with the No Meals Included plan. The Room was not very large, but it was clean and comfortable for me. It was very convenient for going to a convenience store, which was great. I would like to stay again.

The breakfast here is delicious, so I stay here every time I’m in Osaka. This time, they kindly stored my suitcase and refrigerated items before check-in, which was a big help. It’s a bit of a walk from JR Osaka Station, but if you head for Izumi no Hiroba in the underground mall, you’ll be fine. Considering the price, you can overlook the surrounding area around the Hotel. It’s also within walking distance of Tenjinbashisuji Shopping Street, and there’s a nearby LIFE supermarket, which is convenient. There is no complimentary bottled water in the room, so it’s best to bring your own.