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We had a wonderful time in a very clean room with excellent facilities. The meal was also delicious—a meat-themed kaiseki course that felt refreshingly different from typical ryokan cuisine. The location, in the Higashiyama area, was another highlight, making it easy to explore around Kiyomizu-dera in the morning.

This is a small luxury Hotel with 55 rooms. As a result, the staff paid close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—this is a Hotel that makes you want to come back again and again.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

My mother and I stayed here together. It was our first visit in over a decade, since we came as a family of three with my late father. We were able to enjoy the delicious meals that impressed us so much back then, and simply soaking in the bath and relaxing brought such a wonderful sense of happiness. I also found it lovely to see the proprietress and everyone else working so briskly and efficiently. I shared how delighted my father had been at the time, and it became a meaningful holiday during Higan. Thank you very much.

I’d heard this hotel was recommended even by locals in Kyoto, so I’d been wanting to stay here—and I finally did on this trip. A perfect 5 out of 5 almost feels impossible, but no matter how hard I try, I can’t find a single thing to complain about. The location and convenience are flawless! From the hotel’s basement level, the subway ticket gates are right in front of you, and JR and Keihan lines are also connected via underground passages. Breakfast was just as delicious as everyone says. I’ll definitely keep this hotel on my shortlist whenever I stay overnight in Kyoto.

I’m always grateful for the wide variety of breakfast options here, and I’ve also noticed that many areas—such as the baths—are barrier-free, which is very reassuring. I’d like to stay here again in the future. In particular, the Onsen doesn’t have rocky, uneven surfaces, so I don’t have to worry about slipping or falling.

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

We stayed here to celebrate my daughter’s birthday. From the moment we arrived, all of the staff were extremely courteous, and we were able to relax and enjoy our stay. They also kindly helped with a birthday surprise, which made my daughter very happy and turned it into a truly memorable birthday. The room had a calm atmosphere, and we could take our time enjoying the hot spring bath in the room. The hot spring in the large public bath also had a wonderful view and was very relaxing. Every dish was delicious, and the beautiful seasonal presentation was lovely as well. We enjoyed not only the taste but also how it looked, and we were able to take our time over the meal. I’m truly glad we chose this place for such an important day—my daughter’s birthday. It was a wonderful inn that made us want to return on another special occasion.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

Thank you very much for the wonderful opportunity to stay with you. From the moment I stepped into the Hotel, I was captivated by a space where FAUCHON’s glamorous, refined world blends beautifully with Kyoto’s elegant and tranquil sense of aesthetics. The design throughout the guest rooms and public areas was exquisite in every detail, creating a truly extraordinary experience. I felt that the unique atmosphere—where FAUCHON harmonizes with Kyoto’s traditional culture—is a distinctive charm found only at this Hotel. Unfortunately, I did not have the chance to enjoy dinner this time, but I did have breakfast at the top-floor restaurant. In the morning, as I entered the sophisticated space bathed in brilliant light, a beautiful view of Higashiyama unfolded before me, and I found myself completely absorbed by the stunning scenery. Breakfast enjoyed amid the openness unique to the top floor was exceptional, making my stay in Kyoto even richer and more memorable. The top-floor restaurant is known as a place where guests can enjoy their meal along with spectacular views. I was also deeply impressed by the staff’s attentive and warm hospitality. Through each thoughtful gesture, I could truly feel how much they value their guests, and it made my stay extremely comfortable. This stay was not merely Accommodation, but a special experience of fine cuisine, culture, and high-quality time. When I visit Kyoto again, I would love to stay here once more. It was an unforgettable stay where Parisian elegance and Kyoto’s charm were beautifully in harmony.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

The lobby was very comfortable and welcoming, making for an elegant stay. It was great that drinks on the first floor were available for takeout. The breakfast buffet was excellent. The room was spacious, and the bathroom was also large and spotless. I liked that the hotel is in a very historic area, but I didn’t personally enjoy how busy and cluttered the surroundings felt. I’d like to stay again when rates are lower. The staff were also very friendly and attentive.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.