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The bath, the room, the sauna, the food, and all of the staff were outstanding. The goats were incredibly cute and so relaxing! My daughter was totally absorbed in feeding them and said on the way home that she definitely wants to stay again! We plan to visit again if we have the chance!

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

With only a small number of Rooms, we were able to enjoy the Facility without much contact with other guests. As for the baths, we were able to take our time and enjoy all of them—the private open-air bath, the in-room open-air bath, and the in-room indoor bath. We’d also like to try the stone sauna next time. There were hours when we could use the lounge for beer, alcohol, coffee, and more. Although we couldn’t make it for cocktail time, we still made good use of it. It would be even better if the lounge stayed open a little later. Every dish had a gentle flavor and there was an impressive variety; everything was delicious and beautifully presented, so we enjoyed it with our eyes as well. Being able to choose three desserts ourselves was also great. Because we could dine at a relaxed pace, the portions felt just right and everything was very tasty. The Room was so clean that it didn’t feel like 15 years had passed at all, and we stayed very comfortably. If I had to mention one thing, it would be that the wash area was a bit small. We also appreciated the thoughtful touches, such as having separate towels prepared for the open-air bath and the indoor bath. We would definitely like to stay again. Thank you very much.

As a returning guest, I’m impressed every time by the wonderful meals and the staff’s hospitality. I truly enjoyed the rich, flavorful cuisine, and I deeply appreciate the staff’s thoughtful care. This is an Accommodation I want to visit again and again. Thank you.

The welcome drink, meals, and Room were all excellent at this Hotel. I would stay again if I have the opportunity. This is a highly recommended Hotel.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

We stayed for one night to celebrate my girlfriend’s birthday. All the staff were always smiling, and their service was polite and attentive, so we had a very comfortable and enjoyable time. Upon arrival, we were shown to a private room next to the lobby, where we enjoyed some tea and sweets while choosing yukata. The lobby also had books and a souvenir shop. On the rooftop terrace there was a footbath, and we could truly relax while looking out over Lake Ashi and the surrounding mountains. We didn’t use them this time, but there was also a table tennis room (paid) and a kids’ room. The view from the open-air bath in our Room was amazing—I ended up soaking three times: on the first evening, at night, and again after breakfast on day two (haha). It seems they can also adjust the set temperature of the open-air bath upon request. In addition to the shower next to the open-air bath, there was also an indoor bathroom in the Room. I was happy that the hair dryer in the Room was ReFa. We had both dinner and breakfast during our stay. Both meals were served in the same private room we were shown to upon arrival. Dinner started at 18:00, and breakfast could be chosen between 8:30 or 9:00—great for someone like me who isn’t good at waking up early. Dinner included dishes such as salt-crusted grilled spiny lobster as well as lava-stone grilling of Kanagawa beef and Ashigara beef, which made it really fun. Both dinner and breakfast were truly excellent, and my girlfriend was very satisfied. The large public bath wasn’t very big, but it wasn’t crowded at all—we were able to bathe almost privately most of the time. The water was milky/opaque (nigoriyu), and my skin felt pleasantly soft afterward. I’ve been to Hakone several times, but it’s rare to find an Accommodation this good. We would definitely love to stay again. Thank you very much!

The staff were very courteous. The Room was very clean. Despite the reasonable price, you can use the large public bath, and parking is free. Gotemba Premium Outlets are nearby, and access is excellent! The breakfast buffet had a wide variety of options and was very good!

Magnificent views of Mt. Fuji and a stylish Fuji Onsen, conveniently located with easy access from the interchange. The Room was clean, and we were very satisfied. On the way back, we enjoyed strawberry picking at a nearby farm called Agri Monster.

The hot springs and the room were both wonderful, and I was able to relax throughout my stay. All of the staff were cheerful and kind, and the check-in explanation was thorough and easy to understand. Dinner was delicious and I was very satisfied! The drinks felt a little pricey, but the food was so good that it didn’t bother me much. The rice balls at breakfast were also excellent. Since check-out is until 11:00 a.m., it was great not to feel rushed in the morning—I could enjoy breakfast and then take a relaxing bath afterward. I was happy with everything—the hot springs, the delicious meals, and the staff’s service—and had a truly wonderful time. It’s an inn I’d love to stay at again! Thank you very much.

Check-in via tablet was smooth, and the service was just right, making the stay very comfortable. We were worried the meals might not be enough, but for our age group it was just the right amount and we finished almost everything. The food was delicious. The Room with a semi-open-air bath felt a bit small, but it was well cleaned and we had a pleasant stay.

This was our first stay, and it was extremely convenient as the only Accommodation located within the Gotemba Premium Outlets grounds. We arrived at the Hotel early in the morning, and the front desk staff were very kind and attentive. They also stored our luggage for us, so we could head straight to the outlets. Check-in was at 3:00 PM, and when we returned to the Hotel, we were promptly shown to our Room.\n It was also great that guests can use the adjacent bathing Facility free of charge.\n Dinner and breakfast were buffet-style at the Hotel restaurant, with a wide variety of dishes—we were very satisfied.\n In addition, the view of Mt. Fuji from both the large public bath in the bathing Facility and from the Hotel lobby was truly spectacular.\n We will definitely stay here again.\n Thank you very much.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

I traveled from Saitama to Shizuoka for work and stayed one night at Kuretake Inn Gotemba Inter for the first time. It was a shame I didn’t get to use the Onsen. The Room was clean, the amenities were well stocked, and the breakfast buffet had a wide variety of dishes and was delicious. I will stay again. Thank you very much.

This was my third stay. It was my first time visiting in summer, and the lush greenery outside the window was very soothing. There are many international staff members, but everyone works hard and it never feels out of place. This time, I ordered cake and coffee to go from the café lounge, and I really appreciated how a Japanese staff member carefully packed the cup in the cake box so it wouldn’t tip over—such thoughtful attention to detail. I’ll be back again. Thank you very much.

Thanks to the young female staff member at the front desk who kindly gave us detailed directions to the surrounding roads, we were able to enjoy sightseeing in Hakone without any trouble. We could also see Mt. Fuji from our Room, and the Onsen was very relaxing. We would love to stay again.

I stay at Onsen inns in Hakone every month, and the private bath here was absolutely outstanding! The meals were delicious, and the rice at breakfast was especially exceptional. Above all, the staff’s hospitality made me feel truly happy. Thank you very much!

This was my first time staying at TAOYA. The Hotel had a wonderful atmosphere, and the staff provided excellent service, making my stay very comfortable. There was a wide variety of food, and everything was truly delicious. The lounge offerings changed throughout the day, so it always felt fresh no matter when I visited. I will definitely come again.

The building felt a bit dated, but it was well cleaned and felt very hygienic. It is conveniently located right in front of the station. The amenities were plentiful, and my wife was happy with the face masks. As a tea lover, I was impressed that they had both green tea and roasted green tea (hojicha) packs. The staff were kind, and there were complimentary drink service and curry service. Breakfast was also buffet-style, so it was more comfortable than the price would suggest. Above all, the view of Mt. Fuji from the Room was beautiful.