สถานีฟูจิโอกะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

As a returning guest, I’m impressed every time by the wonderful meals and the staff’s hospitality. I truly enjoyed the rich, flavorful cuisine, and I deeply appreciate the staff’s thoughtful care. This is an Accommodation I want to visit again and again. Thank you.

Since we reserved a detached Room, we were able to check in early and enjoy the open-air bath at the large public bath at our own pace. The Room was spacious and spotless, and above all, the charming open-air bath was outstanding. The meals were not only made with quality ingredients but also thoughtfully prepared with extra care, which we enjoyed to the very end. Every member of the guest room staff was pleasant, chatting with us in a friendly way while keeping a comfortable distance. This is an Accommodation we would love to stay at again.

Due to a change in our Hakone travel plans, we urgently looked for an inn near the Sengokuhara Grassland Walking Trail, so we arrived without high expectations. From the moment we arrived, I felt uneasy because the parking lot was some distance away, but the staff’s hospitality was excellent throughout—better than expected from the start. We had heard the room was small, but it actually felt more spacious than expected. The food at both dinner and breakfast tasted good, though younger guests might find the portions a bit light. Dinner was udon, so if that feels insufficient, I recommend adding a bowl of rice for 300 yen. The beef steak was cooked perfectly. There are two indoor baths and one open-air bath; however, the tubs are small and the area is surrounded by fencing, so it feels fairly standard. That said, perhaps due to the hot spring’s benefits, my skin felt smooth after bathing. Overall, with its great location just a 5-minute walk to the Sengokuhara Grassland Walking Trail and reasonable rates, it turned out to be a much better stay than expected—choosing Hakone Fuga was absolutely the right decision for this trip.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

The staff were very courteous. The Room was very clean. Despite the reasonable price, you can use the large public bath, and parking is free. Gotemba Premium Outlets are nearby, and access is excellent! The breakfast buffet had a wide variety of options and was very good!

The hot springs and the room were both wonderful, and I was able to relax throughout my stay. All of the staff were cheerful and kind, and the check-in explanation was thorough and easy to understand. Dinner was delicious and I was very satisfied! The drinks felt a little pricey, but the food was so good that it didn’t bother me much. The rice balls at breakfast were also excellent. Since check-out is until 11:00 a.m., it was great not to feel rushed in the morning—I could enjoy breakfast and then take a relaxing bath afterward. I was happy with everything—the hot springs, the delicious meals, and the staff’s service—and had a truly wonderful time. It’s an inn I’d love to stay at again! Thank you very much.

We stayed here to celebrate our 32nd wedding anniversary. The meals were even better than before—delicious and very satisfying. The view from the room was wonderful and truly relaxing. The property was always spotless, and the staff greeted us with warm smiles, making it a memorable anniversary. Thank you very much.

We are always very satisfied with the pleasant hospitality, delicious meals, and relaxing Onsen. This time, we chose the teppanyaki dinner course for the first time, and it was delicious and very satisfying. It made us want to visit again right away, so as soon as we returned home, we promptly made our next Reservation. We look forward to staying with you again.

This property boasts a wonderful location where you can soak in the hot springs while gazing at Mt. Fuji. Located at Ubako Station, it is easily accessible by ropeway. The hotel also runs frequent shuttle buses, which was very convenient. You can also enjoy views of Mt. Fuji from the Japanese-style room, making for a relaxing and luxurious stay.

Although the weather wasn’t great, we were able to enjoy a BBQ and a campfire thanks to the covered area. Bringing our own items was allowed, so we brought alcohol without hesitation—even glass wine glasses. We couldn’t get the jacuzzi’s automatic hot-water filling function to work properly. The staff showed us how to use the projector. If you have any questions, don’t hesitate to ask for help—you’ll enjoy your stay even more.

This Accommodation is packed with the best of a traditional Ryokan, and our whole family was delighted. We were amazed by how spacious the bath was, and the grandkids were excited about the jungle-like atmosphere. It was cherry blossom season, and everything was spectacular—flower mats, petals floating on the water, hazy blossom skies, swirling petal showers, even a “path of blossoms”! The kids were also surprised by the waterwheel. Thank you for a wonderful time we will always remember.

I traveled from Saitama to Shizuoka for work and stayed one night at Kuretake Inn Gotemba Inter for the first time. It was a shame I didn’t get to use the Onsen. The Room was clean, the amenities were well stocked, and the breakfast buffet had a wide variety of dishes and was delicious. I will stay again. Thank you very much.

This was our first stay, and it was extremely convenient as the only Accommodation located within the Gotemba Premium Outlets grounds. We arrived at the Hotel early in the morning, and the front desk staff were very kind and attentive. They also stored our luggage for us, so we could head straight to the outlets. Check-in was at 3:00 PM, and when we returned to the Hotel, we were promptly shown to our Room.\n It was also great that guests can use the adjacent bathing Facility free of charge.\n Dinner and breakfast were buffet-style at the Hotel restaurant, with a wide variety of dishes—we were very satisfied.\n In addition, the view of Mt. Fuji from both the large public bath in the bathing Facility and from the Hotel lobby was truly spectacular.\n We will definitely stay here again.\n Thank you very much.

We have stayed with our dog at many luxury hotels in Japan and abroad, and this was honestly one of the very best—easily competing for No.1 or No.2. If I were to compare it overseas, it’s hard to say which is better: this or the Manor at Capella Singapore. It was a truly outstanding detached villa suite that stands shoulder to shoulder with the world’s top luxury hotels. We stayed for two nights from 9/20 with three family members and our dog. Because a typhoon was approaching, we arrived early, but the staff handled everything politely and smoothly and kindly escorted us to our room about two hours earlier than usual. Before our stay, I read every review on Ikkyu, and it felt like many of the past concerns had been addressed. I was also impressed by how sincerely you seem to take guest feedback. Since this two-night stay cost around JPY 1,000,000, I was slightly worried about whether it would truly feel worth the price—but the sense of exclusivity in the detached villa (No.100) exceeded all expectations. A dedicated parking space, an approximately 300 m² private dog run, a two-story/two-bedroom layout, in-room dining available only for this villa, complimentary champagne and drinks in the refrigerator, private dining rooms when using the restaurant—every detail felt thoughtfully elevated in a way that made perfect sense. The meals were especially exceptional—clearly a step above any hotel we’ve stayed at before. The matsutake course and clay-pot rice were superb, and on our second night you prepared an entirely different menu from the first. To truly experience RETONA at its best (ideally in this villa suite), I strongly recommend staying at least two nights. (I’m sure other rooms are wonderful as well.) It became an unforgettable three days worthy of my daughter’s 12th birthday and our dog’s 6th birthday. We are deeply grateful to all staff members for your warm hospitality—including your attentive email communication even before arrival. If I may mention just one small point: there was a spider web on the ceiling above the sink area. We fully understand that insects are common given the natural surroundings—and it was minor enough for us to remove ourselves—but checking higher areas as well would make everything even more perfect. Next time we will definitely return as a family to stay in the same room again—perhaps in spring or summer—to enjoy seasonal dishes in another time of year. This has become one of my favorite luxury hotels; thank you very much for everything.

The rooms and hot springs have a sense of history, but they are clean and very satisfying. The baths switch between men and women by time slot. The best part, without a doubt, was the food. With a Japanese-Western fusion style, both the Western and Japanese head chefs showcase their skills. It’s not a buffet; the dishes were served at just the right pace, making the meal both enjoyable and delicious. I would definitely like to visit again.

This was my second stay. Just like last time, I was very satisfied. Each dish was well seasoned, and the freshly fried tempura was delicious. The sushi was slightly dry, but still acceptable. Since it was a buffet, empty plates were cleared quickly, so I could go back for seconds comfortably. I would like to come again.

Thanks to the young female staff member at the front desk who kindly gave us detailed directions to the surrounding roads, we were able to enjoy sightseeing in Hakone without any trouble. We could also see Mt. Fuji from our Room, and the Onsen was very relaxing. We would love to stay again.

It was a very comfortable stay. The French dinner was outstanding, and we were truly satisfied! The bread was also excellent. We hope you will maintain this level of quality. The bath and the room layout were well designed, and we felt thoughtful attention to detail from the guest’s perspective. We would love to visit again.

Although our stay was short, the Facility had a wonderful atmosphere and we were able to relax and enjoy a peaceful time. The next morning, we enjoyed the Onsen and sauna—it felt great, and both body and mind were refreshed. Since we arrived just before midnight (24:00), it was a bit disappointing that we couldn’t use the Onsen that day. Next time, I’d like to arrive a little earlier and take more time to enjoy the Facility as well. I would definitely like to stay again if I have the chance. Thank you!

Magnificent views of Mt. Fuji and a stylish Fuji Onsen, conveniently located with easy access from the interchange. The Room was clean, and we were very satisfied. On the way back, we enjoyed strawberry picking at a nearby farm called Agri Monster.