สถานีชิน-ชิโระฮะระ × ที่พักสัมผัสธรรมชาติโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

We stayed at an auberge for the first time with our young child. Thank you for your warm consideration for our child, and for preparing gently seasoned dishes such as corn soup, homemade bread, and a hamburger steak. Our child was very happy and enjoyed everything. We enjoyed the course meal and the premium pairing. Every wine paired beautifully with the food, and each one suited our tastes. Each dish was truly delicious; while gently seasoned, the portions were also generous, and we were very satisfied. The Accommodation was kept very clean, and it was a wonderful Facility—spacious enough for an auberge—with comfortable beds and even a jacuzzi. We were able to relax at a leisurely pace, and it is a Hotel we would definitely like to visit again. Because we were traveling with a small child, we may have caused some inconvenience to other guests. We sincerely apologize for that; however, all of the staff treated us warmly, and we are truly grateful. We had a comfortable time as a family, and felt it was a truly wonderful auberge. We would love to return again.

Our family of seven stayed here, and our grandchildren had a wonderful time enjoying the pool, fishing, and fireworks. My father uses a wheelchair, and the barrier-free facilities were excellent. He could go to the large public bath in his wheelchair, our Room was right in front of the elevator, and at the restaurant the staff member in charge was very kind. We truly appreciated the thoughtful care in every aspect. The food was also delicious. One disappointing point: we found a single hair left on the pillow on one of the two beds in one of our Rooms. We hope that after cleaning, checks will be done more thoroughly so that not even a single hair is left behind. We would definitely like to stay again. Thank you very much.

The bathroom and other water facilities were very clean. It was appreciated that the bath could be reserved for private use by time slot. The coffee machine in the Room was also very helpful.

Staying here has become our annual summer tradition. Ever since our kids were 3–4 years old, “summer” has meant the lakeside pool, and we spend two full days playing nonstop. The pool gradually gets deeper, so when they were little we could play together in the shallow area, and now we can sit in the shallows and keep an eye on them as they swim. The slide is also a favorite with our kids. The guest rooms are built like apartments, so in midsummer it feels like “Outside?!” right after getting off the elevator—but for us that’s part of what makes it feel uniquely lakeside, so it doesn’t bother us at all. If anything, it makes us think, “Ah, we’re back at Lakeside again this year.” You do have to go outside to get to meals and the baths since they’re a bit farther away, but even that is something our family enjoys. We’re always satisfied with the food, and the baths feel absolutely wonderful. We come every year because there’s nothing to complain about. Every single Hotel staff member is pleasant—after nearly 10 years of staying here, I truly think they’re outstanding. Our kids are older now but still say they want to come again next year!! We’d love to keep staying here for many years to come.

This is my third stay. Extremely comfortable! Although there are minor issues every time, the customer service is exceptional. They answer calls immediately and respond promptly to any concerns! The washing machine is a lifesaver for our large family. When I mentioned that the provided detergent pods were leaking, they quickly brought over a pouch of detergent instead. The sense of security here is incredible. On a completely unrelated note, my car got stuck in the sand in front of the Hotel due to my driving mistake, but people nearby kindly helped me out. The locals are so warm and helpful too!

Since it was a No Meals Included plan, we were able to stay at a very reasonable price, and we could also use the wonderful dog run and pool. Throughout the Hotel, we could feel the staff’s kindness and consideration toward dogs, which made our stay very comfortable.