สถานียาอิซุ × บ่อน้ำพุร้อน × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed during the Marine Day three-day weekend.\nIt was a hot, sunny day, but upon arrival we were greeted warmly and impressed by the smooth valet parking—truly the quality you’d expect from a luxury Accommodation.\nThe front desk procedures and guidance were clear and courteous. We were shown to our Room with care, and both the in-room amenities and the private open-air bath were spacious. The natural Onsen water was crystal clear, allowing us to relax and unwind at length. Dinner was a kaiseki course that felt far beyond “standard”—everything was delicious. Breakfast also offered a wide variety of dishes, and we especially enjoyed comparing different types of Yaizu’s famous shaved bonito flakes. We reluctantly prepared to leave and checked out.\nThis is an Accommodation we definitely want to plan a Reservation for again next time.

The buffet selection was very extensive, every dish was delicious, and we were extremely satisfied. Our Room had an ocean view, the scenery was wonderful, and we were able to relax comfortably. There were also various types of baths, each with a different atmosphere, and we enjoyed them very much. As it is all-inclusive, it’s an especially appealing stay for those who enjoy alcohol. Since we don’t drink much, that part felt a bit wasted for us; however, we understood this in advance when booking, and the complimentary soft drinks and other beverages were plentiful, so it wasn’t inconvenient. One thing we noticed was the in-Room amenities: items such as toner were provided for only one person. We felt it would be more comfortable if they were prepared for the number of guests. Overall, we were highly satisfied with the food, views, and baths alike—it was a wonderful Hotel that we would definitely like to stay at again.

This was our first stay as a family of four. Since we were all exhausted from the extreme heat, we truly appreciated being able to enjoy a welcome drink in the air-conditioned lounge after check-in. We stayed in a wonderful Room on the top floor with ocean views and a view of Mt. Fuji, and our whole family was impressed. The Hotel was very clean, and everything—from the attentive service and luxurious meals to the spacious, relaxing baths, the open-air bath with a view of Mt. Fuji, and the cold tea and ice cream after bathing—was excellent, making it an exceptionally comfortable stay. We also joined the summer bingo event and had fun enjoying the festive atmosphere. After check-in, you also took our family commemorative photo promptly at the entrance—thank you very much. We would love to stay again as a family!

We were able to relax in a retro yet well-kept Room. The main meal, especially the tuna, was truly outstanding, and everything—from the delicious dishes and local sake to the freshly cooked rice—was wonderful, allowing us to enjoy a lovely time. It was incredibly soothing. Thank you very much for your hospitality.

We always stay here when traveling with three generations, and we truly appreciate your hospitality. (It also feels nostalgic because my father worked here back in the Kanpo days!) Since the renovation, it has become even more comfortable for children, and we made more wonderful memories again this time. As part of the summer vacation program, our kids were thrilled right after arrival with the cardboard maze and the guests-only soft-serve ice cream and ice pops! At dinner, there were also summer-only treats like chocolate bananas and shaved ice—like a fun festival. They were set up so they couldn’t be seen from our seats at first, so after the kids finished their meal and we told them about it, they happily went to get some. We really like that both breakfast and dinner are served at the table rather than buffet-style, so we can relax and enjoy our meal. The dishes used Yaizu sashimi and rice, and we could feel the care put into the food. And we were absolutely full!!! The Onsen water quality has been great for years, and my mother and daughter were able to relax together. We stayed in a Room with an open-air bath, and had a welcome little visitor (a cicada)! The kids loved it (it was gone by morning). The staff at the front desk and shop were kind and helpful as well—this is a Hotel where we can feel safe and comfortable. If there were a Room that could accommodate six people, that would be perfect; from next time we will need to book two rooms. We would be very happy if there were an option where everyone could stay together. Thank you again for your continued support.

The staff were efficient and pleasant in their service. Although there was a wait due to the busy season (the Onsen bath has a capacity of 4 people), I was very satisfied with the experience, including access to the Onsen at this price, a complimentary welcome drink, and ice pops after bathing. I will definitely use this service again.