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How many years has it been…? I’ve always felt this Ryokan offers more than its price—I've always been very satisfied with the Room, the baths, the food, and the service. I used to love Ishida-san. However… This time, I’m disappointed. Even now, I still haven’t heard from a manager… I’m not sure that’s acceptable.

Thank you very much for your hospitality the other day. Thank you for preparing the special Room on the 4th floor; the view from the Room was wonderful. Not only could we overlook the streets of Hirugami Onsen town, but we were also able to gaze at the starry sky at night, making it a truly luxurious and moving experience. The meals also featured seasonal local ingredients, and in particular, the salt-grilled amago trout was delicious. We were very satisfied with both the scenery and the food. Thank you for your warm hospitality.

As I had only stayed at relatively large ryokan until now, it was a rare and wonderful experience to stay as if living in a Taisho-modern residence. The service was also perfect for me—I feel uncomfortable when there is too much attention, so being able to enjoy lounge drinks whenever I wanted was ideal, and yet whenever I asked for something, someone would promptly come out from the back and help. I think that’s why I was able to relax in this luxurious space as if it were my own home. The room and bath were both excellent, but above all the meals were outstanding—my elderly parents said it was the best they have ever had. The waiter in charge and the chef were friendly, we were given plenty of space at our table, and it became a truly special time. From the moment I tasted the first dish’s dashi at dinner, I knew this would be something special—and every dish through to the last was carefully prepared, exceeding our expectations. Breakfast goes without saying; it was wonderful as well. I would love to visit again. If I may make one request: thinking about my parents getting older in the future, it would be great if there were a Japanese-Western style room with regular beds rather than mattresses laid on the floor. If so, we could keep coming back for years to come!

It would be nice if there were more places to eat nearby. I usually use Yu-min, and it’s great—they have slippers too! (LOL) The staff’s cheerful voices at breakfast were especially nice. I’ll definitely stay again.

Although it was a stay at the end of summer, it became the perfect finale to our summer vacation. The Accommodation was spotless, the Room was spacious and comfortable, and the view of the Tenryu River from the Room was outstanding. The dining was also highly refined: themed as “Tenryukyo Jukyo,” inspired by Tenryukyo’s “ten delights,” it offered a wonderfully satisfying course in both quality and quantity—from soba at the start to grilled eggplant, snow trout sashimi, grilled eel-style carp, ayu sweetfish, filet meat, and shiso sorbet. It rained on the day we stayed, but by the next morning it held up enough for us to take about an hour-long walk along the river before breakfast. The scenery from the suspension bridge is an irreplaceable beauty. I felt this is an Accommodation where everything—Facility, service, meals, and location—is exceptional. Next time I would like to visit during the autumn foliage season.

The building feels a bit old, but it is well maintained and there were no issues. The hospitality was excellent, with thoughtful attention to detail throughout. The meals were delicious as well—nothing to complain about. The stargazing tour was also great, and I would like to visit again in a different season.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.