สถานีโฮทากะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I loved Azumino when I visited three months ago, so I came back—and this time chose Accommodation Nagomino. Surrounded by vivid greenery, everything was wonderful: the scenery, the building, the Facility, the meals, and of course the baths, as well as the excellent hospitality from all the staff. We were informed in advance that due to last week’s heavy rain, the Onsen pipeline to the Accommodation had been washed away and the Onsen supply had stopped, but fortunately it was restored on this very day—what a relief! It’s not a price range we can visit often, but I would definitely like to return in another season.

I stayed at this Accommodation over the weekend. The staff gave me a warm welcome and provided courteous guidance.
The atmosphere was wonderful, and it was the perfect space for me to relax. The meals were delicious, and the bath was excellent.
Thank you very much.

I’ve stayed at various Vacation Villages, but Retreat Azumino Hotel was completely different from any of them! This Hotel is too good to enjoy in just one night. It made me want a Multiple Night Stay. It’s quiet, spotless, and I have nothing to complain about.

We had a wonderful time. Due to the heavy rain, the Onsen source stopped, so it was disappointing that we couldn’t use the in-room bath. However, we received a courteous message in advance, and your responses throughout our communication were very polite, so we were able to stay without any issues. Although we couldn’t use the in-room bath, giving 1 star would lower your rating too much, so with hopes for next time I’m giving 5 stars. I would like to visit again once the Onsen is restored. As a personal request, I’d like to mention two points for improvement. First, regarding the hanging light in the center of the Room: even when it was on, it felt dim. If you could replace it with one that allows brightness adjustment or switch to a brighter LED light, I think it would be more comfortable. Second, when walking from the parking area to the entrance, there were multiple nests of what looked like horseflies on the ground. There were many of them around and it made entering and leaving the building difficult. Since this is an important pathway for guests, it would be better to remove the nests or take some kind of countermeasure.

Thank you very much for your hospitality the other day! The Facility is old, but the toilets and washbasins were new, and the Room’s air conditioner was also new, which was great. Breakfast was excellent—the rice was exceptionally delicious, the pork soup (made without miso) was wonderful, and the other side dishes were also tasty. This is an Accommodation I would love to stay at again next time. Thank you very much.

We stayed with a group of six and were very satisfied! The space was great, and the bathroom was excellent!

With no limit on the number of dogs, our dogs were able to relax and enjoy themselves, and we were able to unwind in the Onsen as well. The beautifully maintained garden and exterior were wonderful, and it felt special from the moment we arrived. It was a very comfortable Accommodation where we could stay without hesitation even with our dogs. We would definitely like to stay again.

I was able to relax in the Room while looking out at the lush green trees and enjoy a soothing, restful time. The meals were also delicious; I took my time enjoying the course dinner, and for breakfast I had a Japanese set meal. Both the presentation and taste were excellent.

The food was very delicious, just as described in the Review.

There is an accommodation on the eastern hillside of the basin. Even if you call out from the greenery-surrounded entrance, it seems that the staff focused on cooking in the back cannot hear you. The surprised owner kindly carried my heavy luggage effortlessly to the second floor. The twin room on the second floor feels like staying in a friend's attic room, decorated with floral patterns. It is a bright room with a great view, offering a wide panorama of the Alps. The bathroom has no separate washing area and includes a toilet and bathtub together. Dinner starts precisely on time, featuring dishes made from handmade ingredients accompanied by detailed explanations—truly gourmet cuisine. At night, it’s quiet; only the sound of water flowing from a nearby stream can be heard. The night view of Azumino Plain combined with an expansive and clear sky full of stunning stars seen from the terrace is breathtaking. Morning also begins punctually. The terrace overlooking mountain ranges was very comfortable. Everything at this auberge seems to revolve around prioritizing cuisine, reflecting the passionate dedication of its owner-chef to their craft—it’s truly impressive!

This was our second stay, and this time we enjoyed a three-night Multiple Night Stay. The staff were welcoming and attentive, and the amenities and bath facilities were excellent. The Room was spacious and spotless, with beautiful interior design. Thanks to the thoughtful care shown to guests, we had a truly comfortable trip—thank you. Whenever we visit Azumino, this is the Accommodation we choose.

Stayed with family on a plan with two meals. - Staff The staff were very kind and accommodating. Thank you very much! - Meals The food was very delicious! No complaints. - Bath The night view from the open-air bath was beautiful. It was a bit disappointing that the shower water pressure dropped a little halfway through. - Room The room was spacious, with air conditioning and a stove in each room, making it warm enough to spend the night. It was a bit inconvenient that there was no washroom or toilet in the room, but it was acceptable. - Thoughts It seemed like there weren't many guests, so it would be nice if it was more lively...

I stayed in a twin Room, and I wish it had been a bit more spacious. Other than that, I was able to spend my time comfortably, so it was good.