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Dinner and the kaiseki cuisine at “Hikariya Higashi” were wonderful. “Hikariya” is a restaurant renovated from the kura residence of the prestigious former merchant house “Mitsuya,” and dining in this dignified, historic setting made for a truly enriching time. The macrobiotic-ba

The staff's service was pleasant and satisfying. The daily entertainment corner featured flamenco and guitar performances; while we expected it to be louder, it was perfectly scaled for enjoyment. Before departure, they even wiped our car windows for us. It had been a while s

We thoroughly enjoyed the building with a Shinshu-like charm, the atmospheric furnishings, and the Onsen with a sense of elegance. The dining area was also lovely, and the food, featuring both seafood and mountain delicacies, was of high quality, leaving our family of three very

It was amazing!!! It's perfect for when you want to stay elegantly in a quiet and unpretentious way. Here are the points I liked: - Atmosphere: The entire building, lobby, restaurant, guest room atmosphere, and even the small details of the common areas were beautifully and e

It was the Ladies’ Plan. At the front desk, I received a mini set of Jill Stuart shampoo, treatment, and shower gel. The Room had a large TV and a clean bed, and the lighting could be adjusted with a stylish control panel. The loungewear with gold trim was lovely. There was also

Relaxing in the large bath and sauna is truly the best. The room was clean, and the complimentary financier was delicious. Everything, including the service, is consistently above a certain standard, so I can stay here with peace of mind every time. I look forward to staying agai

Also, I really liked the chair in the Room—it felt like it had a memory-foam cushion and was very comfortable. The bath in the Room is a good size and deep enough to soak properly. One small thing I especially liked was how long the bath towel was. I’ve stayed at plenty of Hotel

I highly recommend the Iroha Grand Hotel Matsumoto. After all, it has the latest buildings and facilities. The bathroom is also clean, and it's completely different from the nearby three-star hotels. Foreigners were also staying there.

The Room was clean and cute, with a washing machine and microwave, making me want to have a Multiple Night Stay. The large public bath with a birch motif was soothing for both body and mind. It seems that many foreigners also use this Hotel, and I made eye contact with a lovely l

All of the staff are always smiling, and their prompt, courteous service made my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless cleanliness throughout and the beautiful views—making it a perfect time to unwin

My biggest issue at hotels is always the pillow. I’m not a fan of those soft ones or memory-foam pillows… but this Hotel offers buckwheat-husk pillows for loan, just like the one I use at home. That alone is a huge plus for me—though it’s probably a very personal preference. The

The staff were sincere and very helpful. I stayed alone, and I was surprised by how spacious the Room was. (6,400 yen) The complimentary breakfast was plentiful and tasty as well. It was a shame that I couldn’t use the public bath due to my schedule. I’d like to stay here aga

The all-you-can-drink alcohol option surprised me, and the staff's hospitality was excellent and satisfying. Karaoke was free with unlimited singing opportunities, allowing for international karaoke exchanges with guests from China during my stay. The roads around the hotel w

■ Service/Staff The front desk staff provided very pleasant service. ■ Onsen/Bathroom This facility does not have an Onsen or large communal bath; only unit baths in each room are available. Bath salts were provided at check-in for use in the room's bathtub. ■ Facility/Equi

I used it on a weekday night. I mistakenly booked a smoking Room, but they changed it to a non-smoking Room for me. They also upgraded my Room from a single to a double. The parking lot is first-come-first-served, but it's free and close to the station. Even though it's ol