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I had used the Onsen several times as a day trip, but this was my first time staying overnight. The toothbrush provided in the amenities was a bit hard, but that’s easy to solve by bringing my own next time. Other than that, I had a comfortable stay with no complaints. My Room ha

The Room was spacious, divided into two large zones with four bedrooms, and it was excellent. The meals (French cuisine) and wine were delightful, and the mood of the garden bonfire at night was wonderful. We fully enjoyed the resort atmosphere. The only minor drawback was that t

It was an accommodation I had always dreamed of. Finally, I had the chance to visit Azumino, so I made a reservation several months in advance. From the warm welcome to the guidance on meals, every aspect of the service was exceptional. The food was delicious and generously porti

Although there were some issues with other guests, overall it is a satisfying accommodation. The staff provided pleasant service, the breakfast was delicious, and I was able to relax. I would like to stay here again when visiting Azumino. Also, since the hot spring water is so go

A charming and cozy hidden accommodation. The room offered a beautiful view of autumn leaves from the terrace. The food was all delicious and truly impressive. The warm hospitality of the host and staff was memorable. This time, I stayed with my daughter, but I would love

I’m so happy I found this Accommodation. Breakfast was also excellent; what I thought would be a small refresh turned into a wonderfully calming reset for both body and mind. Thank you so much to all the staff. If we have the chance again, I’d love to visit once more. With gra

This was my first stay at Kyukamura Retreat Azumino, and I was truly comforted by the staff’s kind and attentive service and the spaciousness of the entire property. We were able to enjoy our meals at a relaxed pace and were very satisfied. The rice at breakfast was so delicious

Depending on the room, this time it was Room 207, but the water is so good that I will definitely stay again as it is good exercise. The meals were excellent both in the morning and evening. Above all, you can enjoy a panoramic view of the wonderful Azumino scenery, and there is

Dinner and the kaiseki cuisine at “Hikariya Higashi” were wonderful. “Hikariya” is a restaurant renovated from the kura residence of the prestigious former merchant house “Mitsuya,” and dining in this dignified, historic setting made for a truly enriching time. The macrobiotic-ba

The staff's service was pleasant and satisfying. The daily entertainment corner featured flamenco and guitar performances; while we expected it to be louder, it was perfectly scaled for enjoyment. Before departure, they even wiped our car windows for us. It had been a while s

We thoroughly enjoyed the building with a Shinshu-like charm, the atmospheric furnishings, and the Onsen with a sense of elegance. The dining area was also lovely, and the food, featuring both seafood and mountain delicacies, was of high quality, leaving our family of three very

It was amazing!!! It's perfect for when you want to stay elegantly in a quiet and unpretentious way. Here are the points I liked: - Atmosphere: The entire building, lobby, restaurant, guest room atmosphere, and even the small details of the common areas were beautifully and e

You can sense the refined quality of a prestigious Accommodation. The Room—created by combining two rooms into one—has well-chosen furniture and furnishings. It’s a calming space. In-room bathing features hot free-flowing spring water; unless you truly love very hot baths, you’l

My family also said both the food and desserts were delicious. The play area was a space where my daughters (20 and 12) could enjoy themselves together. It’s a Hotel where each generation can have fun or relax at their own pace, so next time we’re planning a Multiple Night Stay

The reception staff's service was excellent, and they kindly informed me about the directions to the cottage and the potential danger of the sloped parking lot due to snow, which was very helpful. If I had to say, I often saw people slipping and falling on the way from the park

It was the Ladies’ Plan. At the front desk, I received a mini set of Jill Stuart shampoo, treatment, and shower gel. The Room had a large TV and a clean bed, and the lighting could be adjusted with a stylish control panel. The loungewear with gold trim was lovely. There was also

Relaxing in the large bath and sauna is truly the best. The room was clean, and the complimentary financier was delicious. Everything, including the service, is consistently above a certain standard, so I can stay here with peace of mind every time. I look forward to staying agai

Also, I really liked the chair in the Room—it felt like it had a memory-foam cushion and was very comfortable. The bath in the Room is a good size and deep enough to soak properly. One small thing I especially liked was how long the bath towel was. I’ve stayed at plenty of Hotel