สถานีคิตะอาราอิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I have stayed here many times. The clean facilities, pleasant Onsen, and satisfying breakfast are all very good. However, that was something I could say because the room rates used to be affordable. Perhaps due to recent inflation, the rates have increased significantly compared with before. In the past, weekends and holidays were not much different, but now they feel much more expensive. During Golden Week and Silver Week in particular, the rates are considerably higher than those of a neighboring Hotel. Since there used to be little difference, I chose Super Hotel without hesitation, but next time I may have to think twice. I hope that once inflation settles down, the pricing will return to what it was before.

The staff at the Hotel were very attentive, the Hotel was clean, and the large public bath was especially excellent! I would love to stay again!

Our family of three stayed in connecting Rooms with two Rooms linked by a door. With plenty of space and two toilets, we were able to relax comfortably. The ski resort is nearby, and you can walk to the restaurant area at Roadside Station Arai. The only downside is that there is only one large Onsen bath, with alternating hours for men and women, so you can’t use it at your preferred time. The staff were very friendly and helpful. This Hotel offers great value for money and comes highly recommended.

We stayed as four adults while returning home with my mother, who uses a wheelchair. We made a Reservation for a kaiseki course in a special Room with an Onsen. From check-in to check-out, the staff were outstanding. Not only did we have no complaints, we were able to relax in complete comfort. The Onsen had both an indoor bath and an open-air bath, and following the sommelier’s recommended way of bathing left our skin silky smooth. At dinner, we enjoyed sake as well as beer. When we couldn’t decide what to choose, a staff member knowledgeable about sake came over and carefully explained each label, helping us find recommendations that matched our preferences. The Room was spacious and spotless. The amenities were excellent, and our whole family was very satisfied. My mother had suffered a subarachnoid hemorrhage two years ago, so I was worried about how much she would be able to enjoy the stay due to aftereffects. However, she said the food was delicious and ate happily. The in-room Onsen—fed by the same water as the large public bath—was also wonderful for her with family support, and she was very pleased. She bathed twice: at night and in the morning. It certainly wasn’t cheap, but it was an experience that exceeded its price in satisfaction.

I decided on a trip to Niigata with my wife and was looking for a place with a private sauna for at least one night when I found "HOTEL SOBOKU." It was about two hours from Niigata City, located in a serene rural area surrounded by mountains. This is an amazing Hotel offering private accommodations, each equipped with its own sauna Facility. Filling the spacious bathtub with water and soaking in it after the sauna provided the ultimate relaxation. There were also outdoor chairs in the courtyard for cooling off, and experiencing this time of complete tranquility made all stress disappear instantly—it’s something I still vividly remember. The room had a grill for barbecues, so we enjoyed dinner using the BBQ set ingredients we had requested beforehand. Even though my wife and I don’t usually do BBQs, we could easily follow the detailed instructions provided to enjoy this experience. After dinner, we relaxed on Yogibo cushions while watching movies projected onto a screen. For breakfast, we prepared delicious meals using the ingredients provided along with clear instructions. Thanks to not only the private sauna but also all of these thoughtful arrangements, we were able to create truly wonderful travel memories.

We stayed in June with four people and booked four Rooms. The Accommodation isn’t brand-new, but the Rooms are spacious and very well cleaned. There aren’t any power outlets near the beds, but there’s an extension cord at the desk area—thoughtful and clearly guest-friendly. Free coffee in the lobby is available 24 hours a day, which was great! Breakfast was delicious too. The breakfast area (lobby) was thoroughly cleaned right away whenever guests left their seats. We would stay here again if we’re in the area.

After 9:00 p.m., there were no taxis at Arai Station, but I called the Hotel and they arranged one for me. The Onsen was clean, and the breakfast had a good variety and was delicious.