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I stay here every year when I visit Nagano to pay my respects at the family grave, and this time I stayed for my mother’s third memorial service. It’s close to the station, and the Hotel has a natural Onsen. They also offer great services such as free drinks, ice cream and lact

Even housekeeping staff encountered inside elevators (foreign nationals)—were equally kind-hearted offering friendly smiles back too!! Next time visiting Nagano again surely choosing accommodations here remains top priority decision-wise undoubtedly!! Thankful beyond words si

The welcome drink, donuts, and even seasonal Shine Muscat grapes were a delightful touch of hospitality. The Room is compact but impeccably clean. You can cast video apps to the TV in the room to watch your favorite movies or shows. I enjoyed a relaxing evening using Wendy's roo

Amenities: Shampoo, conditioner, and body soap are KOSE's KNOLL brand, offering a pleasant scent and smooth hair the next morning. Skincare products such as DHC cleansing oil, lotion, and emulsion can be selected from the front desk area. Service: Comparable to high-end Hotels

Traveling by private car, the underground parking at the Hotel is very convenient. The front desk service and room maintenance made for a very pleasant stay. The option to choose bed-making during a Multiple Night Stay with environmental considerations is commendable. The breakfa

All-you-can-read comics/manga. During set hours, you can enjoy warm soba noodles as well. I booked single Rooms, but we all gathered here for drinks and soba—a mini girls’ night—and talked through plans for tomorrow. The staff member on the 10th floor was gentle and very kind

The entrance was beautifully decorated for the New Year, and the staff welcomed us with warm smiles, ensuring a smooth check-in process. The Room was impeccably maintained, equipped with convenient amenities for a comfortable stay. From our Room, we enjoyed a delightful view of J

The free breakfast includes hot coffee and orange juice. The selection is simple—three kinds of bread, curry, and miso soup—but it’s sufficient. In-room dining is also possible. As with many Hotels built in this era, you can clearly hear noise from neighboring Rooms and the hall

The staff were very courteous and kindly stored our luggage until it was time for our train. I thought it would be a regular large public bath, but it was proper Onsen water, which warmed both body and mind, making this a very satisfying Hotel; however, it was very disappointin

Both the quality and quantity were more than enough. The Onsen facilities were all great—the open-air bath attached to our Room, the large public bath, the outdoor bath, and even the private bath with karaoke—so we could truly unwind. I’d like to stay here again when visiting the

The shower room and the jacuzzi-equipped bath were separate, allowing us to enjoy both comfortably. The breakfast offered a wide variety of Japanese and Western dishes, including local specialties like Gohei-mochi and Oyaki, which delighted our growing children. The price was rea

The course started with a delightful dish, and each item was carefully prepared and elegant. The flavors were well-balanced, allowing me to enjoy a leisurely dining experience. Not only in the restaurant but all staff members were courteous, making it a very comfortable hotel.

The kids had fun making cotton candy at the kids' menu corner and enjoyed bottled drinks like cola, ginger ale, soda, and tonic water. After a bath, we visited the lounge again at 9 PM where beer and sparkling wine were replaced with whiskey, brandy, shochu, sake—offering a ric

Located in a prime location right in front of Daihongan Temple across the approach, waking up to the sound of the temple's drum was truly refreshing. The vegetarian cuisine was exquisitely seasoned and absolutely satisfying. The hospitality of the staff was impressive. The facili

This time, I used the J Floor, and I was impressed by the luxurious and generous services, not only in the J Lounge but also with the variety of welcome drinks in the refrigerator (beer, apple juice, tea), UCC drip pot, and diverse amenities. Although breakfast was not available

The Room was comfortable overall, and I especially appreciated having a massage chair. I was also very satisfied with the ReFa shower head and hair dryer, which were great to use. In addition, it was convenient and nice that the desk lamp had wireless charging. The only thing

Great location close to Zenkoji Temple and near the station's dining and bar area. The Room was clean, and although there was no large public bath, the bathtub in the Room was spacious and comfortable. It seems likely to become a staple Hotel in Nagano City.

Amenities were well-prepared, and what delighted me most was the hair clip. Most Hotels usually provide hair turbans, but having a clip instead was very helpful for me. The staff's service was excellent, allowing me to feel at ease during my stay. I stayed in a corner Room an