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I stayed for three nights and was completely satisfied!! The Hotel was spotless throughout—bright, clean, and beautifully maintained. The front desk staff and housekeeping team were friendly and welcoming, which created a great atmosphere. The amenities were refined, and I was especially happy to have organic coffee. One small note: the complimentary mineral water in the Room refrigerator had to be picked up at the front desk from the second night onward. It would be even better if it could be placed in the Room during cleaning. The Room was bright and clean, with no odors in the bedding. I’m a bit particular about cleanliness, but there was nothing that bothered me here—I felt very comfortable. The bath area and changing room were also very clean, and the open-air bath was wonderful. The ReFa hair dryer and other amenities such as shampoo were great as well. I especially loved the post-bath lounge and terrace. I think this is one of the best Hotels in this price range. I already have a Reservation for next month. This time I had a Room with a view of Mt. Asama, and the sunrise was beautiful. I’d be happy if I could have a mountain-view Room again next month—can I request that? Thank you for a wonderful stay.

Although the price was a bit higher during the Obon season, it was a very clean Hotel. The bath was also great, with an open and relaxing outdoor bath. Breakfast had a wide selection and was very delicious. The cleaning was thorough as well. I would like to stay again.

A Business Hotel conveniently located near the Saku-Kita Interchange. I had to stay unexpectedly due to severe lower back pain while driving, and a female staff member at the front desk kindly provided a pain-relief patch. I was truly grateful when I was feeling unwell—almost moved to tears—and I was impressed by how well prepared the management was. That said, with back pain, the FranceBed hotel mattress felt a little soft. In the end, I slept well and was able to drive home safely. As is common these days, there were no toothbrushes or sleepwear in the Room, and there is one microwave in the hallway.

I had a very comfortable stay. It was great to have so many Onsen. I would love to stay again.

The advance parking information was very helpful. We had a Multiple Night Stay, and Room cleaning was provided every other day. That was more than enough for us. Fresh towels and other items were provided, so we had no issues. We would love to stay again!

It’s great that a breakfast buffet is included by default at this price. I’ve stayed at various AZ properties, but this was my first time with bunk beds. Even though I was traveling alone, it was useful as a place to put my luggage.

After touring the Komoro Distillery, we walked from Komoro Station to this Ryokan. The website said it was a 20-minute walk, but it took us about 30 minutes. We took a taxi on the way back. At the front desk, we were served plum soda and then shown to our Room. This time we stayed in a Room with a private indoor Onsen bath. It was a bit old, but very clean and well maintained. There is also a large public bath, but it is up quite a steep stone staircase, and my husband said it would be safer to use the bath in our Room instead—so we did. The Onsen left our skin feeling wonderfully smooth. I have had dinner at many Ryokan over the years, but every dish here was truly delicious. You could call it creative Japanese cuisine—both the presentation and flavors were excellent. They served salt-grilled ayu (sweetfish). I usually give ayu to my husband because of all the bones, but they told us you can even eat the bones in the head here, so I tried it for the first time—and really didn’t notice any bones at all. Because the food was so good, we also enjoyed it with their sake tasting set. Having an in-room bath meant we could enjoy it whenever we liked, which was wonderful. Breakfast included barley rice with grated yam (mugi-toro), grilled fish, ginger-flavored Onsen egg, and many other dishes—we enjoyed everything. A taxi to Komoro Station costs 1,000 yen, which is much better than walking for 30 minutes. It made me want to visit Komoro again next time as well.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

A whole-house rental Accommodation in a designated Tangible Cultural Property. The place was spotless, the futons were fluffy and comfortable, and it was a relaxing space. It was very cozy. I rated the bath 3 because I didn’t use it. The bath seemed to have no issues at all in terms of size, but we love saunas, so we used a nearby day-use bathing Facility instead. It was a valuable experience that let us feel Japan’s good old days. Thank you very much.

It was a new, clean Hotel and consistently comfortable throughout my stay. The bathroom was also thoroughly cleaned, and I never found any dirty areas no matter when I used it. I was disappointed that there was no shower cap among the amenities and that the vending machines didn’t have snacks.

I stayed the night before visiting a grave on the equinox holiday, and I truly appreciate your courteous assistance despite my late-night check-in. I stayed in the West Wing; you briefly have to go outside when using the passageway from the main building, so it was a bit cold, but acceptable. The Room was clean and a good size, and the soundproofing was excellent—although my Room faced the road, it was quiet and comfortable. The large public bath was also pleasant, though it is not a natural Onsen. Breakfast was enjoyable as well for a Business Hotel buffet. If I had to mention one drawback, it was that the parking area was hard to find. I used a lot a short distance away as instructed by the Hotel, but it seemed like there might also be parking behind the Hotel... Since it was still quite cold, I would have preferred to park as close to the Hotel as possible.

It's appreciated that breakfast is included at this price. I was concerned that the Room's bath had a slight sewage smell.