สถานีมัตสึอิดะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I stayed for one night with my parents. The room was very spacious and stylish, yet it felt calm and relaxing. We enjoyed the sauna and unwound in the large bath. The bed was wide and very comfortable. I had read in a Review that breakfast portions were small, but for older guests it was more than enough, and we really enjoyed the delicious freshly cooked rice. I would love to stay again.

I had been looking forward to my stay at Manpei Hotel, but after arriving I became unwell and developed a fever over 38°C. Even so, the staff were incredibly kind—lending me a thermometer and promptly bringing an ice pack and ice. They also kindly changed all of my meals to room service, allowing me to rest and eat comfortably in my room. Although my long-awaited stay turned out differently than expected, I truly appreciated the thoughtful care and warm hospitality, especially while I wasn’t feeling well. Unfortunately, I ended up spending most of the time in the room this visit, but my husband was very pleased and said the in-room hot spring bath was wonderful. While I wasn’t able to fully enjoy the hotel in perfect health, the kindness of the staff is what stayed with me most. Next time, I would love to return when I’m feeling well and take my time enjoying this historic hotel and its dining. Thank you very much for everything.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

We chose this place because the Karuizawa outlet area gets crowded and it’s hard to enjoy a relaxing summer retreat there—and it was absolutely the right decision! Everything from the Room to the Onsen has been beautifully renovated, and we were very satisfied. And for train lovers, it was a real treat to be able to take a monorail to the Onsen. Even if you don’t ride it, you can get there quickly by stairs. We’d love to stay again.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

This was our first stay because it’s a Hotel where you can stay with pets. Unfortunately it rained, but there was an indoor dog run, which was great. Our dog wore a diaper inside the Hotel, but some dogs in the dog run were not wearing diapers and had accidents there, so I wish diapers were required in the indoor dog run. There were also pet toilet sheets available, so it would have been nice if they used those. Dinner was fully booked so we couldn’t eat there, but breakfast was delicious. The corn soup was especially good. Our dog also seemed to enjoy the “wan-burg” and finished it all. The staff were very dog-friendly and kind. It would have been even better if the Hotel had an Onsen. We’d like to stay again next time.

We stayed here for a family trip. The meals were delicious, and since we had a private dining room, our family could relax and enjoy dinner. The Onsen was wonderful too! There was a mascot character called Ochun, and it was so cute—we bought a towel to take home! We were also happy to run into the costumed Ochun a few times. If we travel to Gunma again, we would definitely love to stay here again!! Thank you very much!

At the breakfast buffet, the chef prepared dashimaki tamago and onigiri on the spot (you can choose the fillings), and I was happy to enjoy them freshly made. Today’s miso soup had clams in it, with a rich clam broth—it was delicious and comforting. There was a wide variety of dishes and desserts, including konjac-based items and Ota’s famous yakisoba, so choosing was fun and exciting. I’d love to stay again.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

We stayed with 4 people and 1 dog. The Room was odor-free, and we barely heard any other dogs, making it very comfortable. It would be nice to have a few more amenities. There was a note about limitations on the bathwater, but it turned out to be fine. Thank you!

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

I stayed the night before because I had errands near Kanra Town the next day and was coming from far away. It was my first time using this type of Facility, but since it is standalone, I didn’t have to worry about bothering others. You do need to go to the building with the front desk to pick up amenities, but the Room had one large and one small towel provided, and everything I needed was available, including a refrigerator, microwave, kettle, and hair dryer. It was also a nice service that one frozen snack is free. There were options like pilaf, yaki udon, pasta, and bento meals. I often feel dissatisfied with weak shower water pressure elsewhere, so I really appreciated how strong it was here. If I had to mention one minor point, there is fairly steady traffic on the road in front of the property, so I could hear cars when going to sleep. Depending on where your Room is located, you may not notice it. A convenience store and gas station are nearby, and Mentai Park was about 5 minutes away as well—so even though it wasn’t in my plans at first, I was able to stop by. Overall, I was very satisfied and felt I chose a great place to stay.

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.

My husband liked it, and this was our second stay due to other commitments. This time we couldn’t book a single room and stayed in a twin, but he said it was spacious and he was satisfied. The large public bath is also spacious, and he really likes this Route Inn. Thank you very much for your hospitality.

This was my first time staying at Comfort Inn Karuizawa. The staff were very kind, and even with breakfast included, the price was reasonable. Just one thing: the toilet drain pipe may have been dirty or not draining properly, and there was a slight odor in the morning. It didn’t happen on the second day. I’ll be back.

The location was convenient and I had a great time. It was reasonably priced and I would like to use it again. Thank you very much.

It was very comfortable, and the bath left my skin feeling smooth—I was very satisfied. I’d love to come again!

We stayed with four adults and were able to relax comfortably. Outside the window, we could see trees and the waterfront, surrounded by nature. The Room facilities and location were excellent, and the staff were pleasant and very helpful. There are no dining options on-site, so we ate freely at our favorite restaurants, but for breakfast we bought ingredients at a supermarket and cooked for ourselves. If I had to mention one drawback, there was a persistent cigarette smell—perhaps because outside air is brought in—which was unpleasant; otherwise it felt perfect.

We chose this Accommodation for our first stay after our baby was born. Since our baby is not yet three months old, we were concerned about crying, so we stayed in a private rental-style Accommodation. It was almost too spacious for just the two of us. We were able to relax without worrying about those around us. We also enjoyed playing table tennis for the first time in a while, and the meal portions were so generous we couldn’t finish everything. Everything was very delicious. Dinner required some cooking, which felt a bit challenging with a small child, but it was great that there were no time restrictions and we could eat whenever we wanted. There was also a sauna. The staff kindly brought welcome drinks and breakfast to our Room out of consideration for us. You can tell they are very particular about their food—it was excellent. Above all, the staff were wonderful, showing great care throughout our stay and even seeing us off until our car disappeared from view when we left. It was a lovely stay experience, and next time we’d like to come back with a larger group.