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I fell ill on the day of my stay and had to be taken to the hospital by ambulance, and everyone at the Hotel took great care of me. I later heard from a friend that your response at that time was truly outstanding. Even until checkout, you showed consideration for me in many ways. This stay turned out to be unexpected, but next time I would love to visit again and relax with a hotel staycation. Thank you very much for everything.

From the moment we arrived at the Hotel, we were impressed by the outstanding hospitality of the staff. The doorman who welcomed us was wonderful, and since we were traveling with a baby, they took great care of us—carrying our luggage to our Room and preparing a baby crib for us. We also used the bus to go to the park, and while we were waiting in the lobby, staff came over as soon as it arrived. Throughout our stay, we felt that everyone was extremely well trained and attentive. Our Room was spacious and comfortable, and we truly appreciated it. The breakfast buffet had a great variety of options; the freshly baked bread, French toast, and beef ochazuke were especially delicious. They also guided us to seating with our child in a stroller in mind, which was very helpful. There was also a nursing room right outside the restaurant area, which made things much easier. We didn’t expect such a comfortable stay for this price point, so we felt it was an excellent Hotel. It seems there are many spacious Rooms available as well, making it a reassuring choice even for families with small children. To repeat once more, every staff member who assisted us provided warm and pleasant service. Thank you very much—we would definitely love to stay again.

I was satisfied with everything. The in-room view bath could be filled with Onsen water, which made my stay very comfortable. I would like to stay here again the next time I visit the Disney Resort. Unfortunately, there is no Plan for solo travelers, so I made a Reservation for two and paid the rate for two guests. However, I was glad because it allowed me to enjoy a spacious Room.

As expected, the convenience store in the Hotel gets crowded after returning from the park, and items may be sold out. It’s smoother to buy what you need at a convenience store near Maihama Station, or if you only need drinks, from the vending machines at the Resort Line stations before heading back to your Room. The Moderate Room had a water purifier installed, which was a nice touch! All of the Hotel staff were very friendly and made our stay pleasant. Thank you!

This time, I stayed with my son’s family and my two baby grandchildren. Both check-in and check-out were smooth. Thank you from the bottom of my heart for being so considerate toward the babies. The Room was very clean, the beds were fluffy and comfortable, and I slept well; the linens also felt high quality. We could see the fireworks at DisneySea from the Room, which made my grandchildren very happy. It was a wonderful stay—fun and truly restful. Thank you very much.

The dinner and breakfast buffets were very delicious. The children’s menu was extremely well stocked, and I felt that even young kids would really enjoy it. The guest room was very comfortable. On the day of our stay, Disneyland fireworks were canceled, but with a park view, I think it would be amazing to be able to see the fireworks.