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This was our second stay with children. Last time, we stayed after visiting Disney. Located inside Kasai Rinkai Park, it’s perfect for letting kids play. This Plan included breakfast, and the food was excellent—no surprise given it’s part of the Okura group. Dinner wasn’t included in the Plan, but we used the restaurant and it was delicious as well. The large public bath was clean and spacious. There aren’t many Hotels in Tokyo with such a large bath, so it was very relaxing. The staff were very kind and helpful, especially to our child. They also stored our luggage on both check-in and check-out days, and we could rest in the lobby and reorganize our bags, which was a big help while spending time in the park with our child. Thank you very much.

The food quality is exceptional—everything we tried was truly delicious. The breakfast buffet is not only tasty, but the staff also keep it clean and well organized at all times, so you can enjoy it comfortably. The Room facilities are not brand-new, but everything—including the bathrooms—is thoroughly cleaned, making for a comfortable stay. From the doorman onward, many of the staff are incredibly kind and greet you with warm smiles, which makes you feel welcome. Rather than staying just to visit a theme park, this is a Hotel that makes you want to stay simply because you want to stay at Hotel Okura—a place full of heartfelt hospitality.

From the moment we arrived at the Hotel, we were impressed by the outstanding hospitality of the staff. The doorman who welcomed us was wonderful, and since we were traveling with a baby, they took great care of us—carrying our luggage to our Room and preparing a baby crib for us. We also used the bus to go to the park, and while we were waiting in the lobby, staff came over as soon as it arrived. Throughout our stay, we felt that everyone was extremely well trained and attentive. Our Room was spacious and comfortable, and we truly appreciated it. The breakfast buffet had a great variety of options; the freshly baked bread, French toast, and beef ochazuke were especially delicious. They also guided us to seating with our child in a stroller in mind, which was very helpful. There was also a nursing room right outside the restaurant area, which made things much easier. We didn’t expect such a comfortable stay for this price point, so we felt it was an excellent Hotel. It seems there are many spacious Rooms available as well, making it a reassuring choice even for families with small children. To repeat once more, every staff member who assisted us provided warm and pleasant service. Thank you very much—we would definitely love to stay again.

We planned a “family reunion” trip at the end of summer vacation and stayed at Maihama View Hotel by HULIC, Hearth Symphony Room—absolutely the right choice. Since it was our grandchild’s first time in Maihama just after turning one, we didn’t go to the Disney Resort; instead, we caught a glimpse of Disneyland’s “Reach for the Stars” from the Hotel, and the adults enjoyed the large bath and sauna. We also really enjoyed the lounge, which was available from 12:00 on our arrival day until 4:00 p.m. the next day. In central Tokyo Hotels it can be difficult to bring a baby into a lounge, so we chose Maihama this time, and everyone at this Hotel was truly kind to our baby—we were very grateful. Since there were four of us in one Room and a baby crib wouldn’t fit, we requested bed guards; when our grandchild got excited and kept moving around and we spoke with the front desk, they even surrounded two beds with bed guards for us. The amenities were excellent as well—bath salts, face masks, and more—making it a wonderful break for our daughter who is raising children. We’d love to visit again soon. Thank you very much.

We stayed here for our first fan trip, and both the exterior and the interior were wonderful. We were very happy that our Room was upgraded for four guests. The staff were professional and courteous, which made our stay very comfortable. I was personally pleased to find bath salts among the amenities. For breakfast, we could make a Reservation via QR code at our preferred time, so we weren’t tied to a schedule and could head to the buffet at a relaxed pace. The buffet offered a wide variety of dishes, all well-seasoned and delicious. With early-bird discounts and campaigns, the price was great value, making this an extremely satisfying fan trip. My friends were also very happy, and we’re already talking about staying here again. We look forward to seeing you next time as well. Thank you very much!!

We stayed one night before visiting Disneyland and one night after visiting DisneySea. I traveled with my daughter, but the day before we left, our hair curling iron broke—so we had to go to an electronics store near Shin-Urayasu Station! On the way there, we used the Resort Line and JR, but my daughter looked it up and we were able to return on a single bus that stopped right in front of the Hotel. So convenient! It was raining, and being able to get around cheaply without transfers was really helpful. Shin-Urayasu has supermarkets and other shops, which made things easy—and I was able to buy what I wanted as well. We spent less time at DisneySea, but a pinch turned into an opportunity. Disney Hotels are convenient in many ways, but they can be inconvenient for sudden shopping trips. Having this Hotel in a location where you can handle situations like that without stress is “the best!” We’ll stay here again next time.

The three of us stayed in the Aladdin Room. It was spacious enough for three people, and with the high ceiling it felt very open and airy. The color scheme was stylish and beautiful. Since we came back from Disney, it felt like a waste to use such a lovely room just for sleeping—the interior was wonderful. We were exhausted from walking in the heat, but staying here refreshed us. Thank you very much.

This was my first stay with my 4th-grade daughter. Not only the Room, but also the floor and elevators had a ship theme. We had just come back from DisneySea, so we felt a little sad to leave it behind, but once we entered the Hotel, we could immerse ourselves in that atmosphere again, which was wonderful. The Room and beds were small, but for two women it was not a problem at all. The bathroom is also small, so if you are staying with a man, I think a different type of Room would be better. The breakfast buffet had a wide variety of staples, main dishes, side dishes, and drinks, and everything was replenished quickly—it made for an enjoyable morning. The food was delicious and we could eat at a relaxed pace, so I’m glad we chose the plan with breakfast included.

I was very satisfied and felt refreshed! I would like to stay again!

We stayed for a Multiple Night Stay to visit Disney. Since you take off your shoes before entering the Room, it was very comfortable, and the Room was clean. Because it was a Multiple Night Stay, they provided towels for the second day at check-in, so we didn’t need to stop by the front desk after returning from the park. It’s also close to the park, so we’d like to stay again if we have the chance.

This time, I stayed with my son’s family and my two baby grandchildren. Both check-in and check-out were smooth. Thank you from the bottom of my heart for being so considerate toward the babies. The Room was very clean, the beds were fluffy and comfortable, and I slept well; the linens also felt high quality. We could see the fireworks at DisneySea from the Room, which made my grandchildren very happy. It was a wonderful stay—fun and truly restful. Thank you very much.

The bathroom and toilet are separate, and the room is spacious enough to fully open a suitcase. It was clean, and I would like to use it again.