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Also, since it was a birthday, you prepared a wonderful birthday surprise for us, which truly moved us. The Room was comfortable, and although our main purpose was Disney, I’m glad we chose this Hotel. (My partner was very happy too.) The food was delicious as well. We’d love to

We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

The indoor pool, arcade, orange juice vending machine, spacious and relaxing food court with an excellent menu selection, lounge, baths, bar counter, convenience store—everything was wonderful. It also left a great impression that staff were always present at the Hotel entrance.

Thanks to your efforts, we were able to enjoy an even more memorable hotel stay. I was also very impressed by the staff's response and the hotel's dedication to its guests. The quality, cleanliness, and functionality of the room were excellent, and I am extremely satisfied. I wi

I often stay at One Harmony accommodations, including Okura properties, but this is my first stay at Tokyo Bay in 6–7 years. The luxurious and elegant European-inspired design remains unchanged, with its graceful white walls and arched architecture reminiscent of a Southern Euro

The Hotel staff even prepared seats for my daughters' Disney plush toys, showing exceptional hospitality! In the afternoon, we also used the lounge where popcorn and chocolates were provided for the kids while adults enjoyed coffee at leisure—it made our last day truly perfect

The separate bath and toilet with a bathtub, as well as the ability to purchase a passport, were deciding factors for my stay. Upon entering the Hotel, I was greeted by an indescribably pleasant scent and an open atrium filled with a sense of spaciousness—a truly extraordinary

The full-body mist in the shower booth felt great, and even just showering helped us recover from our fatigue. Everything was clean and well maintained, breakfast was delicious, and all the staff were very kind and welcoming with warm smiles. We were extremely satisfied with ou

During my stay, I only encountered the cleaning staff, so I was able to relax. Also, the person who provided the shuttle service from Maihama Station to the hotel was entertaining and announced information about nearby shops, which I felt was a great service. I will definitely v

Come to think of it, this Hotel is part of the same group as Keyaki Gate Fuchu. I use Keyaki Gate often and will be staying there again next week; both Keyaki Gate and Lumiere Kasai are highly satisfying Hotels. Comfortable, clean, good-quality meals, reasonable rates—and top-l

We went to a concert in Tokyo that day and arrived at the Hotel late, but the front desk staff were very pleasant and made check-in smooth and comfortable. The next day, we asked about the shuttle bus at the front desk (a different staff member), and they were also very kind and

I used the shuttle bus from Maihama Station, and I was moved to hear Disney melodies playing on board. I’m grateful for the very kind service from the driver and everyone at the front desk. The room was very clean, with lovely interior design, and I had a comfortable stay. It’s a