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The parking staff, front desk staff, and breakfast venue staff were all polite and provided excellent service. The amenities and facilities are standard for a business hotel but very clean. Breakfast offers a wide variety, including live kitchen options like Sano ramen and gy

She also thanked what seemed like regular guests with “Thank you as always,” which I thought was excellent. This was our first stay for our child’s tournament, but if we go to Utsunomiya again, we would definitely like to stay here again. Thank you very much for such a wonderful

Second stay. This time, there was also a welcome drink service. Went to Sauna & Spa Namdaemun within a 10-minute walk. Took an early-morning walk and enjoyed a morning bath. Took out bread from the 1st-floor restaurant/bakery to the Room. I will stay here again.

The location is excellent, just a short walk from Utsunomiya Station and close to convenience stores. The shampoo and other toiletries had a pleasant fragrance. I also appreciated the wide variety of tea bags provided, along with instant soup as part of the amenities. If I have a

What I liked: the reasonable price, walking distance from Utsunomiya Station, and how exceptionally clean both the building and the Room were. Also, a free light breakfast (bread and drinks) is included. There is a coffee machine for drinks, so you can make café au lait or cocoa

The guest rooms have been fully renovated, with sparkling walls, floors, and bathrooms. Lighting and outlets are functionally arranged, allowing for a stress-free and comfortable stay. Including the exceptionally kind service at the front desk, this Hotel offers incredible va

The Room was clean and well-maintained, and the Wi-Fi connection was stable. Breakfast was delightful, especially being able to make your own waffles. Freshly made waffles soaked in syrup were absolutely delicious. The staff provided courteous and attentive service. Amenities...

I have been ordered by my company to reduce travel and accommodation expenses, and I am diligently engaged in sales activities under these constrained circumstances. This time, with the determination of jumping off the stage at Kiyomizu, I searched around Utsunomiya Station and

Compared to other business hotels, I think it deserves the highest score in every aspect rather than just an average score. However, during my recent visit to the Utsunomiya Chuo branch, the frozen food had changed from the previous commercial products to a homemade style. Wh

The Hotel building itself has an old-fashioned style, but it was neatly kept and clean. An ashtray is provided outside. The staff were all very helpful as well. It’s true that, as other Reviews say, if you choose a slightly more expensive place you can stay at a newer-looking H

Complimentary stick coffee is available, including café au lait, tea au lait, and green tea—much appreciated in these times of rising prices. I forgot my phone charger, but surprisingly the room's desk lamp had wireless charging functionality. This feature is rare in business h

The Room size, bathroom, and spacious bed were all great. The kitchen was well equipped, and all appliances—including the washing machine—were provided, so I was able to stay very comfortably. The room cleaning was also excellent. I’d love to stay again next time. Securit

I have stayed at almost all the hotels in Utsunomiya City, but I have made this one my regular choice. It is not a new hotel, but it is comfortable, and the staff's service is pleasant. The Chinese restaurant allows me to enjoy a meal alone even at a late hour. The breakfast is a

The open-air bath was very relaxing. Breakfast had limited variety, and the hot items were lukewarm and not refilled promptly. Also, there was a line at the coffee station (sometimes even just waiting for cups to be restocked). Breakfast was a bit disappointing. Above all, the vi

Our Toyota Aqua parked smoothly. The staff assisting with parking were very friendly and approachable, making the experience pleasant. At reception, they were kind to children and handed us towels and amenities separately. There is an amenity bar where you can enjoy compli

The mattresses were excellent, and we slept very well. The room also had a washer-dryer and microwave installed—very convenient! This hotel has a lounge on the 5th floor with spacious seating areas and complimentary coffee from a coffee maker. The sofas are so comfortable

At check-in, I received a ladies' amenities pouch at the front desk, which included not only cleansing foam and lotions but also a pack, mouthwash, and toe pads, and I was somehow moved by their thoughtfulness! The young female staff at the front desk were all very pleasant. It w

The Room was clean and comfortable to stay in; however, there was some dust on top of the ventilation fan above the sink area which caught my attention—please check this point for improvement. I would love to stay at Daiwa Roynet Group Hotels again if given another opportunity!