สถานีชิราโอกะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my second stay. As before, the hotel had a calm atmosphere and the breakfast was delicious, so I was very satisfied. The bed was large, and my wife and I were able to sleep comfortably. The location is directly connected to the station with easy access to central Tokyo, and I would like to stay here again in the future.

This was my first time staying at Super Hotel, and I’m already considering a repeat visit. I waited in the lounge on the first floor until 3 PM while enjoying a welcome drink. The variety of drinks was impressive, and the bright café-like atmosphere was so comfortable that even when I was invited to my room, I thought, "I could stay here a bit longer." The ladies' floor is secured with a passcode system, providing peace of mind. The public bath for women may be more compact compared to the men's but still very comfortable with excellent water quality. There’s an all-in-one gel available at the dressing area. At first, I thought there were no pajamas in the Room, but later realized they are self-service from under the pillow selection shelf near the elevator. You can choose between S size and free size. It’s something I assumed would be in the Room by default! For amenities, you can select five items per night from their original collection—there are so many options that it’s hard to decide! Since it was just a one-night stay and I wanted to pack light, this service was incredibly helpful and appreciated. Recently, many hotels seem to have firm beds; however, this bed had a soft mattress pad similar to futons—it wasn’t cold when sleeping and allowed me to rest deeply through the night. Breakfast offered balanced options with a DIY café plate style that tasted delicious! All staff members left a positive impression; this is definitely a Hotel where even solo female travelers can feel safe staying overnight.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

I stayed here on what was said to be the hottest day of the year. Right after check-in, I chose a welcome drink packed with crushed ice. I could feel my overheated body gradually cooling down in the intense heat. The large public bath was also much appreciated for washing off sweat and relieving fatigue. The in-house Facilities were new and well maintained, and everything was kept very clean, so I had a comfortable stay. I will definitely stay here again when I’m on a business trip near Kasukabe.

I stayed on the 14th during the Obon holiday, and the female front desk staff were very kind. The Room was a little small, but it was a good size for me. Above all, it was very helpful that the station, department stores, and convenience stores were nearby. I stay in Omiya once a year, and I would like to stay here again.

Everything was spotless, and the atmosphere was wonderful! The breakfast buffet was also incredibly lavish! I was busy with personal plans in the evening and couldn’t make it to the bar, which I really regret—so next time I’d like to stay again and take my time! Thank you for a wonderful stay!

I had business in Ageo, so I made a Reservation here for its convenient location near Omiya Station. The Hotel was very clean, and there was a welcome drink. The front desk staff were also very helpful, and I was very satisfied. It’s such a shame that it’s closing. It’s a wonderful Hotel that makes me want to stay again. Thank you very much.

I stayed here again this year to attend a live show at Omiya Sonic City. On the day, heavy rain caused the trains to run at reduced speed and stop for signal equipment checks, so I arrived in Omiya about an hour later than planned. However, by the time I got there, the rain had eased and I reached the Hotel without getting wet. Check-in was quick and easy using the QR code sent to my phone. Although it wasn’t very hot that day, the humidity was high and uncomfortable, but I was able to relax comfortably in my air-conditioned Room until doors opened. After the show, I enjoyed dinner at an izakaya I had reserved, and since it was only about an 8-minute walk back to the Hotel, it was very convenient. I soaked in a hot bath with the provided bath salts and slept soundly. The next morning, I had breakfast at the familiar second-floor restaurant. This time I mainly chose Western-style dishes, but when I went to get coffee, I spotted curry and ended up eating more than I should have. If there’s another event in Omiya, I’ll likely stay here again.

From arrival to the lobby service, the hospitality was excellent and we were very satisfied! We would love to stay again when we are in the area!

I stayed here for work in Omiya because it was a hassle to go back home. It’s in a great location, less than a 5-minute walk from Omiya Station. The Hotel feels a bit old, but it was perfectly adequate and I didn’t find anything inconvenient. It was kept very clean. Check-in and check-out were quick and smooth. Breakfast wasn’t crowded, so I could relax and enjoy it. This is a Hotel I’d like to use again when I’m on business in the Saitama area.

The staff service was excellent, and there were no particular issues with the in-room Facility. I had a very comfortable stay. One concern: I assumed the room door would close automatically when I went out, but it caught partway and ended up being left open while I was away. For the bathing Facility, it would be convenient if amenities such as toothbrushes and razors were available in the bathing area.

Our children were delighted, and we had a wonderful time. We really appreciated the Room upgrade, and when our siblings argued over the amenities, the front desk staff responded flexibly and helpfully. We would love to stay again. Thank you very much.

I stayed for one night. The directions from the station were simple and easy to follow. I have stayed at Route Inn many times before, but this was my first time at this location. The large public bath was spacious and relaxing, and it helped relieve my fatigue. As expected, the breakfast was delicious, and I was very satisfied. A staff member cheerfully said, “Thank you very much. Have a great day,” to guests, which made me feel refreshed from the morning. It was a short stay, but thank you very much.

It was very close to the station. The gyudon and ramen at night were delicious. The Room was clean and well maintained. Breakfast had a slightly limited selection, but it tasted good and included curry, so it was satisfying. Everything we needed was properly taken care of, and I would like to stay again.

I stayed without any issues.

I stayed here to watch a soccer match. It’s close to the downtown area and the station, and the rates are relatively affordable, so I’ve used it several times. The bathtub is a bit small, which is slightly disappointing, but it’s fine overall. I’d like to stay again if I have the chance.

I always have a comfortable stay here. The front desk staff are also very pleasant.

I interacted with a total of three front desk staff members, and all of them provided very courteous service. When I first saw the exterior, I wondered if I had made a mistake, but the inside was well cleaned and spotless. Although I stayed in a single room, it felt more spacious than other chain Hotels. I would like to stay here again if I have the opportunity.

Master, thank you for such a fun and wonderful time. It was my first stay, but you listened to so many of our stories over drinks, and it was truly relaxing. You even celebrated my birthday and Mother’s Day with me—it was the most fulfilling time I’ve had in decades. If I have the chance, I would love to stay again at this Hotel.

I got caught in a sudden rain shower before check-in and my clothes were soaked, but the front desk staff noticed right away and brought me a towel first. Everyone, including the housekeeping staff, greeted me politely and provided attentive service. The in-room pillows are on the firmer side, so if that’s not for you, it’s a good idea to borrow a pillow that suits your preference from in front of the front desk. I also appreciated being able to get plenty of vegetables at breakfast.