สถานีชิโมะสุวะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

We arrived a little early, kindly left our car, and took a stroll around the area. Right away, we visited Suwa Taisha Shimosha Akimiya Shrine next door. In the backstreets of this historic townscape, you can find Onsen springs here and there—perfect for wandering at leisure. Both inside and outside the property felt very clean, showing careful management throughout. The staff’s smiles, service, and conversation were all refined; we truly felt their hospitality and attentiveness, which made our stay very comfortable. From the Room we stayed in—named “Kirishima”—we enjoyed a view of the grove surrounding Suwa Taisha Shimosha Akimiya Shrine, full of charm and atmosphere. Both dinner and breakfast featured local ingredients, and everything was delicious. We could also sense how dedicated the staff were, which made dining even more enjoyable. Bathing in the panoramic large public bath while looking out over the townscape glowing at dusk was exceptional. The water was a gentle Onsen that seemed to softly cling to the skin. Although it wasn’t in our original plans, we stopped by Harmo Museum about 7–8 minutes away by car after receiving a recommendation as we checked out. Driving along the well-maintained lakeside of Lake Suwa and enjoying wonderful paintings became a great memory for us. It was a truly relaxing Accommodation for adults—wonderful in every way. Thank you very much.

We stay here every year, and since the rebranding and reopening, both the cuisine and the service have been taken to an even higher level—making for a truly satisfying stay. I was genuinely impressed by the chef’s careful selection of ingredients and the time and effort put into each dish. Even breakfast featured thoughtfully prepared items, and our food-loving family was more than satisfied. Being able to see the chef at the end of the meal and exchange a few words made dining even more special. The course itself reflected the chef’s warm personality, which makes us look forward to our next visit. We would love to return in a different season. Thank you for making our family vacation such a meaningful time.

We used this Hotel for a motorcycle touring trip. Before our stay, we contacted the Hotel and asked, “Do you have parking for five motorcycles?” The staff kindly told us they would prepare a place to park. When we arrived, they had properly secured a parking area for us, and we were especially impressed that it was covered. Since motorcycles can be affected by rain, having a covered space is ideal. In the evening, they also let us use part of the restaurant for about an hour to discuss the next day’s route, which we truly appreciated. Breakfast offered a wide variety of dishes and was delicious. We would definitely like to stay again when we visit that area next time. Thank you very much—we are truly grateful.

It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

Both dinner and breakfast were served in a private dining Room, so we could relax and eat at our own pace. The service timing was perfect, and we were fully satisfied with the quality and generous portions of the meals. We also loved that they featured plenty of locally sourced ingredients. The fireworks were spectacular from the rooftop, and the open-air bath in our Room was excellent.

Our family stayed for one night. The Accommodation was excellent, and all the staff were truly kind, so we had a very pleasant stay. Thank you very much. When we checked in, we received a 100th-anniversary booklet for a Ryokan at Tateshina Onsen (a sister property?). It sounded familiar, so after returning home I checked and found that we had actually stayed there when my son was still very young (nearly 20 years ago), because the tatami-mat bath felt safe for children. I’m sorry to say I had completely forgotten, but it felt like a wonderful connection. Next time, I would love to visit Tateshina Onsen as well along with this Accommodation.

It had been a while since I stayed at an Accommodation that was truly outstanding in every way—Facility, hospitality, and service. I can’t drink alcohol, but my companion loves wine and said the conversation with the sommelier was incredibly enjoyable. I would definitely like to return. The only issue, if I had to mention one, is that the road to the Accommodation is narrow and steep, so it might be a bit challenging to visit in winter. Next time I’d like to come in winter, but I plan to take the train and use the Shuttle Service from Matsumoto Station.

What stood out to me was the service. The best service came from someone who seemed like the manager. At check-in, when I was talking with my companion about how only smoking Rooms were available, he quietly came over and offered to switch us to non-smoking Rooms, and promptly changed both of our reservations. I really appreciated it. The disappointing part was that when I went out from the Hotel and came back several times, I felt ignored completely, which made me feel a bit sad—though some staff did greet me. The Room was very clean, and the bathroom in particular was spotless. The large public bath Onsen was also excellent. It wasn’t very big, but it felt great. Breakfast was a buffet with a good variety, and I ate well.

The food was delicious, and the bath was great.

From the moment I arrived at the Ryokan, the Hotel staff warmly welcomed me, and check-in was smooth. Everyone on the Hotel team was highly professional, and the property was spotless, making my stay very comfortable. The food had delicate flavors, and the portions were just right—neither too much nor too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a men’s/women’s switch as well. I also appreciated being able to use them multiple times even late at night or early in the morning.

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

The female staff member at check-in was very pleasant. Since I only came back to the Hotel to sleep, I honestly wasn’t expecting much, but the Room was clean, and although the bath was small, the temperature was just right. The kamameshi for breakfast was also delicious. Overall, it was very good for me. I’d like to stay here again when I travel to Suwa. Thank you for your hospitality.

The meals exceeded our expectations. True to the auberge’s name, we were extremely satisfied not only with the flavors but also with the generous portions. For dinner, we enjoyed items such as angel shrimp and steak. For dessert, the chef served each portion at our table. Breakfast was also excellent, with homemade sausage, ham, ketchup, and more. We were also very happy with the homemade jam souvenir. The outdoor bath could be reserved for private use, so we were able to relax at our own pace. The mini jet bath in the Onsen was wonderful as well. In a quiet and spotless Room, we were able to spend a truly relaxing and fulfilling time. We highly recommend this Accommodation.

It was a wonderful Accommodation. We were completely satisfied with both the Room and the meals, and the panoramic view over Lake Suwa was truly beautiful and soothing. The Onsen had excellent water quality, allowing us to relax at ease. We also appreciated the complimentary beer after bathing. We even received sightseeing boat tickets, so we were able to fully enjoy exploring Lake Suwa. This is an Accommodation we would definitely like to stay at again.

Both the Room and the large public bath were very clean, and we had a comfortable stay. The food was also well seasoned. The 10-minute fireworks at Lake Suwa exceeded our expectations and became a wonderful memory. It was such a great Accommodation that we could hardly find anything to complain about. When we visit Lake Suwa again, we will definitely stay here again!

This Accommodation is very popular and hard to book, but I was lucky to get a Reservation and this is my second stay. The building is old, so you can hear noise from outside the Room, but once you get used to it, it’s not an issue. The meals are generous and delicious—I almost worry it’s okay to stay at such a low price. I still haven’t seen all the nearby sights, so I’d love to come again.

The interior had been renovated and was very clean. The bath used natural hot spring water and felt silky-smooth. All the staff were very dedicated, which made our stay pleasant.

I stay here when I have business trips to the Suwa area. It had been a while since my last stay, as I hadn’t had the chance to stay recently. The room was clean and comfortable. I especially like the large public bath, and even on a one-night stay, I used it twice—at night and again the next morning. I’d like to stay here again on my next business trip.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

The cuisine, hospitality, Onsen, location, and bicycle rentals—everything was wonderful.