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From the outside it is a simple Western-style building, but once you step inside, it feels grand and luxurious. The location is excellent: Lake Suwa spreads out right in front of you, and every room comes with its own open-air hot spring bath with free-flowing natural spring water. The water quality is wonderful, and every carefully selected furnishing is of exceptional quality. I also appreciated the in-room massage chair, and the coffee setup was great—you can grind the beans yourself and brew a delicious cup while enjoying the aroma. I worried that such a fluffy bed might hurt my back, but it was truly comfortable. The feather pillow was perfect as well; I slept soundly and woke up refreshed the next morning. With your stay, you also receive complimentary bathing tickets for Katakurakan. In addition, there are free-flow drinks available in the 3rd-floor lounge—soft drinks, rooibos tea, and even wine (just a tasting portion). Dinner can be enjoyed as a full course meal, and they selected local wines for pairing; it was an outstanding experience. I was also touched when the chef came to greet us personally. They were very flexible with the course menu as well—we were able to choose different courses for each of us, which really showed how accommodating this hotel is. Car-wash service—which has disappeared at many places—is still offered here, which impressed me again. Seeing my car polished to a shine the next morning genuinely made me happy. I have stayed at many renowned hotels and ryokan over the years, but receiving this level of service at this price point makes this an easy choice for my go-to hotel from now on. There are so many more memorable moments that I could not possibly write them all here—but I hope everyone experiences it for themselves and discovers what makes this hotel so special. To all of the hoteliers: thank you very much for your warm smiles and attentive hospitality throughout our stay.

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

A ryokan next to Suwa Taisha Shimosha Akimiya, where you can relax in gentle hot springs and spend time wrapped in tranquility. From the room we stayed in this time, through the window we could see the roofs of buildings within Akimiya’s grounds and the surrounding grove. The season’s coldest autumn weather this year made the feeling of cleansing both body and mind even stronger. We didn’t have time to walk around on this trip, but it takes less than a minute to reach Akimiya’s parking lot. Its charm, different from modern accommodation facilities, reminded us of the pride of being Japanese. Thank you very much.

It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

The location right in front of Lake Suwa was excellent, and the room was clean. The meals, featuring mainly local specialties, were very delicious. We also really enjoyed the bus tour visiting the four major Suwa shrines—the guide’s explanations were thorough and easy to follow. We would love to stay again if we have the opportunity.

I was thrilled by the new, beautiful building. The minibar-inspired table setting in the room made it feel like a special escape from everyday life. Dinner featured luxurious ingredients such as foie gras, truffles, and sea urchin, and the requested Omi beef tenderloin steak was perfectly sized and wonderfully tender. From start to dessert, it was an unforgettable dining experience. The fresh salad and fruit at breakfast were excellent, and above all, the French toast was outstanding—like a soft, custard-like pudding inside a baguette. I could truly feel the thoughtful hospitality of every staff member reflected in the meals, the room furnishings, and throughout the entire property.

The room was lovely, and the lobby had a charming, calming atmosphere. The rattan chair in the room was incredibly comfortable—the springiness of the carefully handwoven backrest was excellent. We had to leave early in the morning for golf so we couldn’t have breakfast, but we were pleasantly surprised by how high the standard of dinner was. It wasn’t served in the room, but we were able to enjoy it at a relaxed pace in a private dining room. The couple traveling with us also loved it. Highly recommended for adults-only stays. We’ll be back.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

From the moment we arrived, the staff warmly welcomed us, and check-in was smooth. Everyone was highly professional, and the property was spotless, making our stay very comfortable. The meals were delicately flavored, and the portions were just right—not too much or too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a switch between men’s and women’s times, but we were happy that we could use them multiple times even late at night or early in the morning.

The food was delicious and wonderfully unique! Clear soup with junsai and clams (in addition to a hearty miso soup!), plus plenty of seasonal fruit (Shine Muscat grapes, red and green-fleshed melon), Matsumoto watermelon, and more. Everything felt more thoughtfully prepared than what I’ve had elsewhere, and I enjoyed it very much. Thank you for the wonderful meal!

The room was new and very clean, and they kindly stored our luggage both before check-in and after check-out. The staff were very friendly and helpful. For breakfast, you can choose either kamameshi (rice cooked in an iron pot) or toast; we chose the kamameshi, which was hearty and delicious.

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

We stayed in a Room with an open-air bath during Silver Week. The Room was on the 2nd floor of the annex, and it was just the right size, clean, and well maintained, so we were able to relax in the in-room open-air bath. Dinner was a special kaiseki course and everything was delicious, and the breakfast buffet had a wide variety of dishes—especially the thick-cut tuna sashimi and sweet shrimp, which were very fresh and tasty. If we visit Suwa again, this is a Hotel we would like to stay at again.

We decided to stay here the day before. The food and rice were delicious, and we were truly impressed by the many dishes thoughtfully created to pair perfectly with the rice. The menu wasn’t overcomplicated, which was wonderful. The clean, beautifully prepared dishes—centered around locally grown vegetables—were outstanding. The bath had no steps, so it felt safe and reassuring for bringing my elderly mother. The complimentary beer service was also excellent. There wasn’t a single negative point. Thank you for a wonderful time and experience.

The Room had a wonderful atmosphere and was very clean! The loungewear was also very comfortable—excellent! Since it is free-flowing hot spring water, the bath temperature was around 43°C and too hot for our child to soak in, which was a bit disappointing. But other than that, we have no complaints.

The Room and the entire property were very clean, and we also enjoyed the garden view from the hallway. Although it was a Japanese-style Room, it had a desk and chair, which made it easy to do my makeup. After soaking in the Onsen, my skin felt so smooth the next day, and I was able to check out feeling truly happy!

The in-room Facilities are excellent. It’s quiet, so you can sleep peacefully and relax. The sofa bed is also much more comfortable than those at other Hotels.

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

We stayed in the new wing this time. The Room layout, design, and atmosphere were excellent, and we were able to spend both nights very comfortably. The meals were very luxurious, but since we had a Multiple Night Stay, the buffet was the same on both days—if the main dish changed by day, it would have been even better. Above all, there are amusement parks and a zoo nearby, and since we traveled with children, it was a flawless five-star stay. Also, the Onsen offers a mixed-gender style where swimsuits are worn, so our whole family could bathe together and our kids were thrilled. We would like to visit again around the same time next year.