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Each time we visit, the meals somehow get even better, and we thoroughly enjoyed three wonderful days with the luxuriously free-flowing Onsen, elegant setting, and attentive service—thank you for taking such great care of us. We were lucky to enjoy both the summer and autumn versions of dinner: beautifully presented menus featuring carefully selected local ingredients, delightful textures from thoughtful pairings, and a luxurious course that stayed delicious all the way through dessert. The Silk Curry served as the final dish is so addictive that we finished it even though we were already full. It had been a long time since we felt so completely satisfied in every way—thank you very much! We look forward to visiting again in another season.

From the moment I arrived at the Ryokan, the Hotel staff warmly welcomed me, and check-in was smooth. Everyone on the Hotel team was highly professional, and the property was spotless, making my stay very comfortable. The food had delicate flavors, and the portions were just right—neither too much nor too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a men’s/women’s switch as well. I also appreciated being able to use them multiple times even late at night or early in the morning.

It rained on the day of our stay, but the view from the upper salon of the rain-soaked, deep-green garden was wonderful and very soothing. Just as in the Reviews, every dish was delicious and truly impressive. The grilled ayu in particular was thoughtfully prepared and excellent. The cleanliness and service were impeccable. If I had to mention one thing, the large public bath felt a bit plain, so I think it would be even better with a little more atmosphere. I hope to visit again in a different season. Thank you very much.

We used this Hotel for a motorcycle touring trip. Before our stay, we contacted the Hotel and asked, “Do you have parking for five motorcycles?” The staff kindly told us they would prepare a place to park. When we arrived, they had properly secured a parking area for us, and we were especially impressed that it was covered. Since motorcycles can be affected by rain, having a covered space is ideal. In the evening, they also let us use part of the restaurant for about an hour to discuss the next day’s route, which we truly appreciated. Breakfast offered a wide variety of dishes and was delicious. We would definitely like to stay again when we visit that area next time. Thank you very much—we are truly grateful.

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

The in-room Facilities are excellent. It’s quiet, so you can sleep peacefully and relax. The sofa bed is also much more comfortable than those at other Hotels.

I made a reservation at a hotel along the mountain stream to enjoy the onsen and buffet-style meals. The outdoor bath by the stream was excellent, especially "Shingen's Hidden Onsen," which offered a great view of the stream. The next morning, the outdoor baths switched betwe

The meals, the Room, and every other space were all wonderfully comfortable and relaxing. There was a great selection of books—many older titles in a variety of bindings, as well as plenty of new ones—so for a book lover like me, it felt like heaven. We were three women traveling together, and at night we didn’t even talk—we each quietly read our own books until we fell asleep. It was the best time. Next time, I’d love to do a Multiple Night Stay and fully immerse myself in reading, so I’d be happy if prices don’t go up too much or if there’s a good-value Multiple Night Stay Plan! The food was also delicious, and the Onsen Facility was excellent: non-slip flooring in the large public bath, a stone sauna, and private Onsen baths. The staff were also very kind and welcoming with warm smiles. Thank you very much.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

The location right in front of Lake Suwa was excellent, and the room was clean. The meals, featuring mainly local specialties, were very delicious. We also really enjoyed the bus tour visiting the four major Suwa shrines—the guide’s explanations were thorough and easy to follow. We would love to stay again if we have the opportunity.

This was my first time staying at this Ryokan, and I loved the atmosphere and the view from the Room. The staff were wonderful, and the hostess’s hospitality was especially impressive. Every dish was delicious; my favorite was the clear soup, which I would love to enjoy again if I have the chance.

The meals exceeded our expectations. True to the auberge’s name, we were extremely satisfied not only with the flavors but also with the generous portions. For dinner, we enjoyed items such as angel shrimp and steak. For dessert, the chef served each portion at our table. Breakfast was also excellent, with homemade sausage, ham, ketchup, and more. We were also very happy with the homemade jam souvenir. The outdoor bath could be reserved for private use, so we were able to relax at our own pace. The mini jet bath in the Onsen was wonderful as well. In a quiet and spotless Room, we were able to spend a truly relaxing and fulfilling time. We highly recommend this Accommodation.

In its calm setting, this Accommodation had the quiet charm of Shimosuwa and gently helped me unwind from the fatigue of travel. The bath was “Wata no Yu.” The water felt soft and soothing on the skin, warming me through to the core. There is also a private open-air bath, and it was wonderfully relaxing to soak in silence without worrying about anyone around. Breakfast was unhurried as well, and I could enjoy it slowly in a peaceful atmosphere. Combined with Shimosuwa’s crisp morning air, it felt like a time that refreshed even my mind. It’s also conveniently located for visiting Suwa Taisha Shrine and exploring Shimosuwa on foot—an Accommodation I’d love to return to.

It was wonderful to experience the atmosphere of a Swiss Hotel. We were glad we could reserve the bath for private family use, and we were able to use it without any waiting time.

This was my first stay, and I was able to relax and unwind. There were plenty of indoor and outdoor dog runs within the Facility, along with a great selection of amenities and dog treats. They even had photo spots and raincoats, so it was perfectly equipped for traveling with a dog. I chose a Plan that allowed in-Room dining. The French dinner—especially the bouillabaisse packed with seafood—was delicious. Breakfast bread was also excellent. Since I was traveling solo, I used the bath in my Room, but the bath amenities were great as well, including POLA shampoo and skincare items such as lotion. The staff were kind and treated my dog warmly too. I would love to stay again.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

After the Obon holidays, we stayed for a Multiple Night Stay of two nights starting on August 17. We found this Hotel at the last minute the day before and were really lucky to get a Reservation. We didn’t have high expectations, but both the Shirakaba Lake area and this Hotel were very lively with many guests. We had heard it was an older building, but it didn’t feel that way much. It was well maintained, our Room had no unpleasant odors, and the toilet had a washlet, which was great. The large public bath was quite spacious, and there was also an open-air bath (the water was a bit hot). Meals were buffet-style for both breakfast and dinner, so we could choose what we liked. Guests who enjoy alcohol were happy with the 90-minute all-you-can-drink option. The dining hall could accommodate many people and had a warm atmosphere. For summer vacation season, the price for two nights was reasonable and we were very satisfied and able to relax. We would like to stay again.

It was a last-minute trip. We chose your Hotel for its views of the Alps. The special rate after Silver Week was also a deciding factor. The Room and bath met our expectations, and the buffet meals exceeded our expectations for both dinner and breakfast.