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Above all, every staff member we encountered—even those handling cleaning—was incredibly kind and provided excellent service. Thanks to them, we were able to relax and unwind completely. Since we checked in early, I left my napping husband behind and tried solo karaoke for one h

Overall satisfaction: perfect score. The free drinks corner and the late-night snacks handed out in the evening—inarizushi and hoto zenzai—are so tasty you can enjoy them even when you’re already full. The Onsen, unique to Isawa, has pleasantly soothing water quality, and the ice

I was truly impressed by their consistently warm smiles and courteous service, so I booked again right away. This time as well, the Onsen and the meals were excellent! And Ms. Ao○’s hospitality was warmer than at any luxury Hotel—her smile was a perfect 10/10—and it made for such

The stone garden and the accommodation itself were amazing, and I was very satisfied with the room, bath, and meals. Both dinner and breakfast were visually appealing and delicious. Thank you for your kind response to my prior inquiries. I would love to stay again when I visi

The quality at this price is unbelievable. You should definitely go Onsen-hopping at the group Hotels. If you go with high expectations, you might be disappointed... But no—this was amazing. The baths, the Room, and the meals were all extremely satisfying! We will definitely stay

Blessed with good weather, even in December, I enjoyed an exceptional view including Mount Fuji while sipping morning coffee at the outdoor lounge—so breathtaking that I forgot about the cold. The air was crisp and refreshing; taking deep breaths made me truly appreciate coming h

The Rooms had a Japanese touch and were spotless throughout, so we were very satisfied. Breakfast was generous, and our grandchild enjoyed it as well. The large public bath was equipped with an infant bath and toiletries, so the parents felt comfortable using it too. We would def

We were told we could bring drinks back to our Room after dining as well, so after the bath we brought some back and enjoyed them. They also lend out games, so we borrowed a nostalgic Famicom and had a great time in our Room. This Accommodation was perfect for us as a couple—we

The Room was also spacious, which was very helpful for those with weak legs and hips. If possible, we felt that a higher-backed floor chair would be more comfortable. We appreciate your thoughtful consideration in making it easy for us to get to the bath and dining area. Thank yo

The meals were not extravagant but offered a variety of dishes that left us very satisfied. The complimentary welcome beer was also a nice touch. The staff at reception provided excellent service, and we enjoyed the group Hotel's hot spring tour, with a bus arranged in just 5 m

The staff's hospitality was impeccable as well—we felt truly relaxed during our stay. Each family member has their own preferences and usually has some feedback after trips; however, this time everyone was completely satisfied and said they would love to return again! We often u

This is my second stay at this Hotel. The parking lot is spacious, and the welcome coffee tasted great. This time I used a twin Room as a single. When I called the front desk because the Wi‑Fi in my Room wouldn’t connect, they quickly brought a router. Excellent service.

It would be great if check-in could be from 3 PM. The bath was nice with an open-air bath. However, the available time is from 4 PM to midnight, and it's very disappointing that it's not available in the morning. It would be very helpful if it could be available from 6 AM to 10 A

The experienced gentleman at the front desk was very kind and warm, which made me feel relaxed despite being tired. The room provided was very spacious and excellent. However, unfortunately, we ended up sharing the onsen with a group from a neighboring country who wore slippers i

The view is simply amazing—you can even see Mt. Fuji! It's a bit of a shame that the bath and toilet are combined. The dinner buffet offered stunning night views, high-quality dishes, and attentive service from the female staff—it made me want to come back again! Seasonal f

The room was spacious and clean, with a special bathtub in the private bath, and even onsen water. The meals were all delicious and wonderful kaiseki, with evident extra care in preparation. Our request for in-room dining was granted, making it exceptionally wonderful. Thank you

• If you want to stay at a traditional Japanese-style Accommodation • If you simply want to unwind and take it easy • If you want a convenient base for sightseeing around Kofu I think this Accommodation is perfect. I’d love to visit again if I have the chance. Thank you ve

The Onsen, the cuisine, the Room, and the hospitality—everything about this Accommodation was wonderful. It was an extremely hot day and we arrived early, but they noticed us right away and guided our car to the entrance. They also showed us to our Room, which was reassuring as I

Not only the Facility but also the service and meals that made our stay feel truly luxurious were outstanding. The Maruki Winery tour we joined was especially enjoyable—the Shuttle Service staff personally guided us with great care. We visited to celebrate my mother’s 90th birth