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Even on a rainy day, I was able to arrive without getting wet at all from Sakuragicho Station’s South New Ticket Gate. I had booked two rooms for one person and was a bit confused at check-in, but the staff helped me right away and the process went smoothly. There’s also a Seijo Ishii supermarket on the first floor, which made it incredibly convenient to pick up delicious drinks and snacks for an evening nightcap. Of course, the room was clean as well, and I appreciated the comfortable hospitality that was eco-conscious without being excessive.

[All-Inclusive] An Elegant Evening with an Authentic Teppanyaki Dinner and Free-Flow Drinks (Dinner & Breakfast Included) – Premium Twin Room Everything was wonderful. - Room: It was spacious, had a sofa, and we were able to relax comfortably. Having two sinks was also very convenient. However, I tripped on the step at the entrance to the washroom, so I hope this can be improved. - Dining: Every dish in the dinner course looked and tasted amazing. Drinks were free-flow with a glass-exchange system, so we enjoyed beer and sparkling wine. For breakfast, we could choose from three types of galettes, and they were delicious. Curry was also included, which would be great for those with a big appetite—our group doesn’t eat much, so we ended up feeling very full. - The lounge was also a wonderful space where we could relax comfortably. - There was also a large public bath—this was one of the main reasons we chose this property—and everything about it was excellent. We would definitely like to stay again.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

As we did last year, four of us stayed again for a birthday sleepover. The Facility was well designed with no unnecessary extras, and having a large public bath was fantastic. Because of light rain, we took taxis to and from Chinatown, which was very convenient. We also really enjoyed using screen mirroring on the TV. Everything was thoughtfully arranged, and all four of us were completely satisfied.

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

I often enjoy refreshing stays at luxury hotels mainly in central Tokyo with friends, but this time I ventured to Yokohama for the first time. The spacious room offered a wonderful view through the large windows, and I was able to spend a relaxing, luxurious time. When I returned from dinner, the drinks and towels we had used during the day had been replenished, and I truly appreciated the thoughtful attention to detail and high-quality hospitality. This time, I also enjoyed afternoon tea and a teppanyaki dinner. The afternoon tea was not overly sweet, and it paired beautifully with a wide selection of teas, including original flavors. The teppanyaki dinner highlighted the excellence of the ingredients; every dish was delicious, and I was impressed with each course. From the room to the dining and service, everything exceeded expectations, making it a truly refreshing stay. I would love to visit again. Thank you for such a wonderful experience.

This was my first stay here. I had dinner at the restaurant on the first floor. The Yamayuri pork was tender and delicious, and everything else—like the rosemary-scented potatoes and the fresh fish carpaccio—was excellent as well. All of the staff were smiling, pleasant, and courteous, so I had a truly enjoyable time. They had heard from the front desk that it was my husband’s birthday, and I was happy they wrote a congratulatory message on the dessert plate. In the morning, we chose the bento-style breakfast on the 12th floor and were very satisfied. The fresh juice was delicious, and having breakfast while looking out at Yamashita Park and the Bay Bridge right in front of us was wonderful. The room also had chic interior decor that felt very relaxing. The TV was impressively large, which made it even more enjoyable. I’d like to come back from time to time to enjoy a special getaway.

I stayed here for my birthday and wanted to treat myself a little. The Room was well kept, and above all, the meals were delicious (a bit generous in portion size, though). The best part was being able to enjoy freshly baked bread at breakfast. The view from the balcony also gave me time to forget everyday life. And most of all, the Hotel staff provided polished, kind, and courteous service that made me want to come back whenever I feel like treating myself again. Perfect in every way!!! It was a truly satisfying stay. Thank you very much.

The room was spotless, and the amenities were excellent—just what you’d expect from the long-established Hotel New Grand. For breakfast, I considered room service but went to the restaurant for the Monte Cristo sandwich. The incredibly fluffy French toast and the savory bacon-and-cheese saltiness were outstanding. The tomato juice served with what was probably a domestically grown, unwaxed lemon was also superb. I’ll definitely be back!

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

I stayed here on my first trip to Kamakura. The room was clean, and the breakfast was delicious. Above all, the staff’s warm hospitality and smiles made my two-day stay truly comfortable—thank you so much. If I visit Kamakura again, I would love to stay here again. Thank you!

With a typhoon forecast to hit directly, we decided on the Sheraton right away. Thanks to that, we stayed dry and could respond based on the latest information, which gave us peace of mind. We were upgraded to a Room and had a very relaxing stay. Breakfast was all delicious with locally sourced ingredients—especially the freshly made rice balls, which were outstanding.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

My elderly parents stayed here, and they were able to spend their time comfortably with no particular issues. When I made the reservation, I requested a room close to the elevator, and they prepared a room right next to it as requested, which was very helpful. The staff were also courteous, so we felt at ease throughout our stay. I had expected yukata robes, but it was a pleasant surprise that pajamas were provided. Breakfast offered a wide variety of options; everything was delicious and we enjoyed it. This time we booked a plan with Club Floor access. Last time there was cake provided, so it was a little disappointing that there wasn’t any this time, but my parents were very happy with their time on the Club Floor and it became a wonderful memory. Thank you for your thoughtful care for my elderly parents. We would like to stay again if we have the opportunity.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

I stayed here to see the Shiki Theatre Company’s “Mamma Mia!” I got a little lost on the way from the station, but the views from the lobby and pool were amazing! The entrance, front desk, and guest room decor had Mitsui’s signature chic, calm atmosphere, which was very relaxing. There is a jacuzzi by the pool, but a couple were using it for a long time and it didn’t free up, so I gave up and went back to my room. I wish there were time limits. I was told it would cost about 1,000 yen to call a taxi, so I arranged one myself and ended up nearly missing my restaurant reservation time. It seems that arranging taxis at hotels costs extra these days. All of the taxi drivers in Yokohama were courteous, which really helped. In many ways, it was a cool hotel. Thank you very much for taking such good care of me.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

This was our third stay. It’s always comfortable, and I love the bed. You had a children’s amenity set ready during check-in, and my child was delighted with the cute bear slippers. This service wasn’t available when we first stayed, so it’s truly appreciated for families traveling with kids. The large public bath was also clean. We used it around 5:00 PM and it was almost private, so we could relax and recover from our fatigue. We may be outgrowing the Anpanman Museum soon, but we’ll stay here again when we come back to Yokohama.

It was very clean. The bed was spacious, and I was able to rest comfortably. There is also a convenience store on the first floor, making it an ideal hotel for sightseeing in Chinatown.