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The staff’s warm smiles and hospitality were exactly what you’d expect from a top-class Hotel, and they made every effort to accommodate our requests. Breakfast offered a wide variety of options and was delicious; with plenty of space between seats, we could dine at a relaxed pac

The toilet and bath were together, but the space was large enough that it didn't bother me at all. The shower pressure was strong, even on higher floors. The amenities were great, and I was very satisfied. The breakfast was also very delicious. The daily bread was crispy, a

The room was also very clean. The sense of security on the women-only floor was exceptional. It’s conveniently located near the station in a safe area! If I have another opportunity to stay, I will definitely choose this place again without hesitation. Thank you very mu

I also enjoyed the coffee—UCC coffee is a favorite of mine. The 55-inch TV had an impressive large screen. The Simmons bed was on the firmer side and extremely comfortable. Having the toilet and bath separate was excellent. The Room interior was outstanding as well—simple, functi

From the stylish front desk area to the spacious Room, everything was excellent. The bathroom and toilet were very clean, and the pajamas were comfortable as well. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious—both in appearance and

It was conveniently located close to the station with cafes and convenience stores nearby. The hotel staff provided excellent service, making my stay very pleasant. If I have plans for another live concert, I would love to use this hotel again. The bread available for break

I stayed in a Deluxe Twin Room, and I was satisfied with the service, cleanliness, and the spaciousness of the Room. I had a comfortable stay. The cleaning staff greeted me pleasantly and politely when passing by in the hallway, which was wonderful. I will definitely use th

Hotel Plum... The Room was spacious and clean. The large public bath was fantastic. Breakfast included a buffet as the main feature and was delicious. Above all, the staff were exceptionally kind. My friend also said... Once I feel better, I definitely want to come b

The separate bath and toilet were excellent. The Room was spacious and the Hotel was very clean. It is conveniently located near the station, with a convenience store and drugstore next door. However, as it is a large Hotel, the elevator takes time to arrive. Amenities, m

This was my second stay, and I stayed for two nights. The free coffee next to the front desk was great. They also had tea and green tea bags, and I used them several times during my stay. There were drip coffee packs in the Room as well, so I was satisfied. Of course, there were

I was able to check in as soon as the room was ready, even if there were additional charges, which I greatly appreciated. The staff were all polite and kind, and I would love to stay again if given the chance. It became a very memorable experience. Thank you very much!

Always a pleasure staying here for LIVE events at KT Zepp YOKOHAMA. Super convenient, with clean and spacious Rooms that always leave me fully satisfied! Check-in is smooth, and the front desk floor offers amenities and a microwave, making it easy to relax and enjoy in the Ro

Polite response from front desk staff Wide variety of bath additives available Separate bath and toilet for comfort Twin room layout ensures privacy Overall, I had a very comfortable stay. Although there are other hotels I’m curious about, I’ve made a Reservation to s

It was comfortable as we could move between rooms and use the bathrooms in both rooms, saving time. The hotel is also close to the station, and I would definitely like to use it again. The breakfast didn't take as long as a buffet, and with three options to choose from, we enjoye

Whoever came up with offering red bean paste deserves applause. The Japanese side dishes—such as green beans with sesame dressing, taro, rolled omelet, croquettes, kinpira burdock root, and lightly pickled vegetables—were all carefully seasoned and very satisfying. I also loved

The Hotel is overall new, very clean, and easy to use. Having a sink inside the Room was very convenient for boiling water or washing cups. It was also nice that the toilet and bathroom were separate. From the large public bath, I could clearly see Mount Fuji during a morni

The Onsen is especially amazing—it truly relieved my fatigue and left me feeling refreshed. I spent two relaxing hours alternating between the Onsen and the cold bath, and the time flew by. The meal selection with small side dishes is more than enough for me. I especially love th