สถานีคาชิมาดะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

Maybe it was because of a sale, but I was really lucky to stay in a quiet, spacious single room for 6,800 yen just a few minutes from Kamata Station. There are plenty of restaurants around the West Exit, and the bathtub was large for a Business Hotel. The desk and TV were at a comfortable distance from the bed, which made it easy to work. Thank you very much—I’d like to stay again.

I had a very comfortable stay. First of all, the wide variety of welcome drinks and how easy they are to use was excellent. They also had miso soup and wakame soup, which I enjoyed for breakfast. Each floor has a microwave, a water dispenser, and a shampoo/conditioner lending corner, and next to the microwave there are even disposable chopsticks and spoons. I’ve stayed at many Hotels, but this is the first time I’ve seen one so well stocked on every floor. Most Hotels only offer these amenities on certain floors at best—having them on every floor was incredibly convenient. I stayed here to attend a live show at CLUB CITTA’, and it was just a short walk to the venue, which was very convenient. However, it’s a bit far from the station, which may be a drawback—especially in bad weather. Also, since it’s close to the Keikyu railway tracks, you can hear some train noise. Some people may find that bothersome. Even so, I think it’s a Hotel where you can stay very comfortably overall. I’d like to stay here again when I’m in the area.

The breakfast buffet offered a wide variety of options, the Room air conditioning worked well, and above all, the staff were friendly and wonderful. The front desk team, restaurant team, and housekeeping team—especially the male housekeeping staff member I met in the morning when checking out—was so polite that I found myself thinking, “Wait, are you really part of the housekeeping staff?” He made a great impression.

The refrigerator doesn’t come with an ice tray, but we were able to get ice, so it wasn’t a problem. The towels feel great on the skin, and the tissues are soft, which made me happy every time I used them. The bathroom is also stress-free because the shower curtain is very easy to use. The only thing I’d like improved is that the shower head tends to move on its own. All of the staff provided very polite service. It would be better to ensure that the order of guests waiting for check-in does not change, as guests may be waiting for various reasons.

I stayed at this Hotel to visit my son and his wife who live in Yokohama, and to meet friends in Ikebukuro. It was very convenient, close to the station and easy to get to Tokyo as well as Shin-Yokohama and Yokohama. Although I arrived early, I was shown to my Room as it was already prepared. It was a single Room, but spacious and spotlessly clean, with a wide bed that made my stay very comfortable. Amenities were available for pickup on the front desk floor and were well stocked. The breakfast buffet offered a great variety and everything was delicious. I would like to stay at this Hotel again on my next trip to the Kanto area.

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.

The building was new, spotless, and very clean. The Room was well cleaned, and daily housekeeping was done properly. The pajamas provided were comfortable and felt luxurious. The coffee machine and ice were available at any time, and we could also have matcha latte and cocoa; with ice, we could make an iced latte. Coming back to the Hotel on a hot day and having a cold drink right away was the best. It was great to be able to eat breakfast in the Room, which really helped when traveling with children. I thought we might be able to try Omori nori seaweed, but it wasn’t included at breakfast. Overall, I was very satisfied considering the price and location.

It was a wonderful stay. The exterior is charming, and the interior—including the Room—was very clean and well maintained overall. The bed had just the right firmness, and I slept very well. Having an on-site restaurant was also very convenient. And the food was delicious. The location is excellent, and we had no inconveniences at all. The staff were also very courteous and helpful. I would love to stay again.

This was my first stay, and the location near the station was great. The Facility was new, and the Room was more spacious than expected, so I had a comfortable stay. Although it faces the tracks, it was quiet and relaxing. If possible, I wish the curtains were longer because morning sunlight comes in. I would like to stay again.

It was conveniently located with easy access from Kamata, and the room was very clean and well maintained. The large public bath isn’t very big, but it wasn’t crowded, so it was comfortable. We could hear singing from a nearby karaoke place or snack bar, which was a bit noisy. Perhaps due to the neighborhood, it was noisy at night.

The Room and bathroom were clean, and I was able to relax comfortably. Checkout is at 11:00, and there was a coffee machine in the Room, so I was happy to enjoy my morning coffee at my own pace. However, I’m not sure if it was cleaning after checkout or other guests, but the noise from around 8:00 a.m. woke me up. It’s conveniently located near Kawasaki Station and convenience stores, so I’d like to stay again if I have another chance to visit Kawasaki.

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

I stayed here on a business trip. It’s close to the station and has a large public bath, which helped me relax after work. Thank you very much.

This was my second stay here. For this trip, I had a live show in Tokyo and Disneyland the next day, so I debated choosing a Hotel closer to Chiba. In the end, I stayed here because it’s close to Haneda Airport for my outbound flight, and getting to Disneyland the next day is also quick by bus from Haneda. Even though it’s near Haneda, stopping by the Hotel just to store luggage would have been inefficient, so I used lockers at the nearest station. They were inside the ticket gates, which made everything very smooth. I checked in after the concert and enjoyed the curry. Being able to have a warm meal is comforting and a much-appreciated service. There’s also a convenience store nearby, so the location is great—good conditions and excellent value for money. Thanks to that, it turned into a wonderful trip.

Thank you very much for a comfortable stay the other day. The Room was very clean, and the staff were courteous and attentive. I was extremely satisfied and would love to stay again. There is just one point I noticed. The TV in the guest Room seems to have a maximum volume limit set at 25, which was perfectly fine for regular TV broadcasts. However, when playing streaming services such as Netflix, the audio is relatively quiet to begin with, so even at the maximum of 25 it did not become loud enough, and I found it difficult to hear clearly. I understand that setting a volume limit is likely out of consideration for other Rooms, so I think it is generally fine as it is. That said, if a guest requests to watch streaming content, allowing the volume limit to be raised slightly only during that stay (if possible) might make things more comfortable for many guests. This is just one suggestion, but I would appreciate your consideration. Although there was one small concern regarding the Facility equipment, overall it was still a very satisfying stay. Thank you again in advance.

I was a bit concerned that there was no bathtub and only a shower room, but otherwise the room was clean, and the front desk staff were very helpful. I would stay here again.

I always stay here. The staff’s service and support are excellent. Thank you again for taking care of me this time. I will stay here again, and I look forward to my next visit.

It was my first Multiple Night Stay at Dormy Inn Kawasaki in a while, and I had a very comfortable stay. The bath was clean and well maintained, and it wasn’t too crowded, so I could relax and unwind. There are three massage chairs; you may have to wait a little, but they provide a wonderfully relaxing experience. If I have the chance next time, I would definitely stay again.

A great location—just a 6-minute brisk walk from Kawasaki Station. I always stay here when traveling for business. The breakfast selection is limited, but I appreciate that it’s free. I’ll definitely stay again next time.