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This was my first stay in Yugawara Onsen. The water is quite hot, which I personally like. The dishes were beautifully plated and a delight to look at as well. We were also very grateful to the staff who assisted us during meals—they were always smiling and very attentive. This isn’t specific to this Hotel, but regarding children’s meals: when we choose Child Sharing Existing Bedding and order only the meal, most places serve something like a kids’ set. Even if it’s paid, we would really appreciate having the option to choose just rice and miso soup. Our 2-year-old was kindly provided rice and miso soup free of charge. For our 5-year-old, we felt it wouldn’t be right not to order a meal, so we did—but we would be very thankful if there were options to choose from. I don’t want to end up finishing what my child leaves behind instead of enjoying the wonderful food myself—an admittedly selfish request. The dried horse mackerel at breakfast was absolutely delicious. We look forward to staying again when we visit Yugawara.

We always arrive late, but thank you for kindly accommodating us. We truly appreciate the owner’s warm hospitality. We look forward to staying again.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

I booked this Hotel after seeing it on YouTube, and it exceeded my expectations—it was a wonderful Hotel with a nostalgic charm that still retains the atmosphere of Japan’s Showa-era bubble period. There are many stunning scenic spots both inside and outside the building, and the meals offered a wide variety of dishes and were very delicious. I will never forget the breathtaking view of Sagami Bay from the large public bath, Spa Rium Nishiki. We stayed in an Ocean Wing Room, which was also clean. However, there was only one towel in the washroom, so I would have appreciated having face towels provided for each guest. Thanks to you, our Atami trip became a wonderful memory. Thank you very much to all the staff!

We stayed here to celebrate my mother’s birthday. The meals were truly delicious, and I was especially happy to see my mother—who usually eats lightly—enjoy so much. Even while you were busy serving, you were very attentive, and when we shared how impressed we were with the dishes, you kindly explained the ideas and techniques behind them. It made for a wonderful time. We felt refreshed by the pleasant Onsen and your thoughtful hospitality. My mother is already excited to come back next time with her friends. I would also love to visit again in a different season. Thank you very much.

The welcome wine was delicious. Dinner was great—the main chicken dish was tasty, and I was full with the salad and other items; the dessert pudding was absolutely amazing. Breakfast also had a good selection including salads, and the bread was delicious. The bath facilities were very comfortable: I could use the hot stone sauna many times, and the indoor bath was at a perfect temperature for relaxing. The Room was small but functional and easy to use. All of the staff were kind and pleasant. I had a wonderful time.

This Accommodation made me wish I could have extended my stay if I hadn’t had work the next day. From the parking guidance on arrival through to check-out, we received warm and pleasant hospitality. As it is a Ryokan with only a few Rooms, it felt very private, and we hardly ever shared the Onsen with other guests. It was a wonderful escape from everyday life and left us feeling refreshed. We would love to visit again.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

When I stay overnight, I’m usually at my most exhausted. The body-friendly meals and the Onsen help me Clear and feel renewed. It’s always the perfect retreat at a comfortable distance from central Tokyo. I’ll be back again when I’m completely worn out.

Three colleagues and I stayed here. We were very satisfied with the variety of dishes at dinner and breakfast, the service, and the bath. Great value for money.

Located near Yugawara’s Manyo Park, the Hotel is a comfortable size and it was enjoyable to walk around inside. Dinner was a course meal served at the table, and the staff were efficient, allowing us to relax. It was great to enjoy both the open-air bath for Hotel guests and the one for general visitors. The front desk staff were also very courteous.

I stayed in a newly renovated Room with an open-air bath. The Room was spacious, and the open-air bath was large enough to relax in comfortably, which was great. The food was carefully prepared and very delicious.

This is our annual summer family trip with three generations. We book two Rooms, and we truly appreciate that you arrange them next to each other. The baths are amazing—wonderful Onsen! The food is delicious with a wide variety of options, and all the staff are so kind and helpful. It’s an outstanding Hotel. My mother was left partially paralyzed after a cerebral hemorrhage and has limited mobility, so we wondered if this might be our last trip together—but this year again, our whole family was able to come. We hope my mother and father stay healthy so we can all return next year as well. This is the best Hotel for creating wonderful memories on our yearly family trips. Please take care of yourselves, and keep up the great work. I’ll be visiting with friends in October too, and I’m looking forward to coming back again. Thank you very much for everything this year as well.

The food quality was exceptionally high, and it made for a truly satisfying stay. Compared with other hotels in Atami Onsen or buffet dining in Kinugawa Onsen, the overall number of dishes is more modest, but signature items like steak and crab are well covered, so you never get tired of it. The welcome service from 3:00 PM (alcohol, oden, onsen manju buns, etc.) was also delicious. Breakfast stood out as well—the nikujaga (meat-and-potato stew) and the fresh toppings for the DIY seafood rice bowl were excellent, and I couldn’t help going back for seconds. All of the staff were international, but they were friendly and spoke Japanese very well; if anything, it added a refreshing touch that helped me forget everyday life. The building itself feels a bit dated, but the rooms and hallways are kept very clean. In particular, I’d give five stars for the individually controlled air conditioning (each room has been upgraded with a new unit and outdoor condenser), which made my stay comfortable without having to deal with seasonal centralized switching. The only disappointment (2–3 stars) was that the main public bath was under renovation, so we had to use private baths or facilities at a sister hotel—and there was no sauna. However, this was more than made up for by the excellent ingredients and the stunning ocean-view scenery. A great hotel for fully enjoying a solo trip.

The complimentary drinks and soft-serve ice cream after check-in were a nice touch. There was also bread at breakfast, but it ran out quickly and wasn’t replenished afterward. There were no skincare items like toner, so be sure to bring your own! Great value with no unnecessary frills or extravagance, so I could relax without feeling self-conscious. The meals were pretty good as well. I’d like to visit again if I have the chance.

It happened to be a day with few guests staying, so dinner was served in a single seating starting at 6:00 PM. I thought it might be crowded instead, but there were no issues and I enjoyed it. I was very satisfied with the creative Japanese set meal, and also with the buffet selection. Thank you.

My family often stays at Itoen Hotel in the Izu area, and this time I stayed alone in the Atami area. At check-in, the front desk staff provided a very polite explanation and made a great impression. Even though I was traveling solo, they suggested karaoke, and when I couldn’t find the parking lot and used a nearby paid parking lot instead, they came outside to explain where it was—truly guest-focused service that I really appreciated. Despite my last-minute Reservation, they accommodated my requests, and I was able to enjoy stunning views of Atami from my Room. While the Room does show its age, it was well cleaned and comfortable for resting. I also used two baths—one in the South Wing and one in the Main Building—and both had great views that washed away my daily fatigue. In the dining area, it left a good impression that staff would say things like “Thank you for waiting—○○ is ready,” as they replenished items that had run out. The food was consistently good in a reassuring way, and I enjoyed everything—including the all-you-can-drink option. Next time, I’d like to visit with my family again. Thank you very much—it was a wonderful Hotel.

This was my repeat stay. This time I stayed in the “Tasogare” Room, and its calm atmosphere allowed me to truly relax. As someone who enjoys alcohol, the all-inclusive plan—where I can enjoy my favorite drinks without worrying about extra charges—is a major highlight unique to this Accommodation. Because you can take your time without watching the clock, it’s easy to end up staying longer than planned. Also, compared with my previous visit, there were more types of games available to bring into the Room, which could be great when staying with two or more people. The private sauna I look forward to every time also came with a full 90 minutes—plenty of time—and I really appreciated being able to use it at my own pace without worrying about others. After the sauna, I could unwind in the lobby, my Room, or the lounge, making for a truly luxurious experience. All of the staff were courteous and warm, and I felt comfortable throughout my stay. Even as a returning guest, it was nice to be treated with consistent kindness. If I had one small note: the slope leading down to the parking area is a bit steep, so drivers of low-clearance cars or those not confident behind the wheel may need to be cautious. That said, it seems unavoidable given the location. Overall, I was very satisfied again this time. I’d love to return in another season. Thank you very much.

I had wanted to stay here for a long time. The Room was spacious and very clean, with a great view. The meals were delicious, and since the restaurant is large, even at the buffet there was no congestion when serving food, so we could enjoy our meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and all the staff were kind with excellent hospitality. It’s also great value for money, so we were very satisfied. We would like to make this our regular Accommodation in Atami. Thank you very much.

Unlimited free access to the game arcade, table tennis, Go and shogi, karaoke, and more. It felt like I finally had time to relax again after a long while, and I made wonderful memories. The shared karaoke turned into a nostalgic sing-off of classic Japanese songs, and I truly enjoyed the fun, one-time-only atmosphere with people I had just met. Thank you very much!