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I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

The in-room massage chair was also very comfortable. We also appreciated the drinks provided in the refrigerator—beer, juice, tea, mineral water—as well as coffee. The light-course dinner was just the right amount, and everything was delicious. It’s an orthodox menu without tryi

After enjoying an extravagant and delicious dinner that left us fully satisfied, two of our friends were deeply moved by the surprise cake prepared by another friend. This "strawberry shortcake" was specially ordered through the accommodation after consulting with them about br

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

In general, at an Onsen Ryokan, I tend to worry about my child’s loud voice disturbing other guests. However, the soundproofing between rooms here was excellent, and our room even had a private open-air bath, allowing us to relax without concern. The service and meals were also

I stayed here with my mother. Just as the Reviews said, everything was very well maintained, every meal was delicious, and the bath was clean and comfortable, so we could relax and enjoy it at our own pace. The garden and the interior design of the walkways were also wonderful, giving us many ways to enjoy our stay. All of the staff provided pleasant and welcoming service. My mother was very satisfied and liked it so much that she said she wants to come again. Thank you for creating such a lovely space.

A private bath is not possible, but the water is great! From the station to the property, it's downhill, so I arrived while looking at souvenir shops, but I think it would be difficult on a rainy day. Also, the way back is uphill. I wish there was a shuttle service at least o

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

The bathroom, toilet, and sink were renovated, making them very comfortable to use. Additionally, the view was excellent, and it was a wonderful room overall. Both dinner and breakfast were served in the room, allowing us to enjoy leisurely conversations while dining. On top of

・Overall When our child became unwell during our stay, they responded flexibly and kindly—we were truly glad we chose this Accommodation. We were very satisfied with both the Onsen in our Room and the view. Overall, it felt like an Accommodation full of hospitality. We’re already

The meals were abundant and beautifully arranged with various flavorful ingredients, and the thoughtful gestures of the Ryokan staff made our stay extremely comfortable. My family and I thoroughly enjoyed our time at this Onsen Ryokan. It is a place we would love to visit again i

We had planned to visit Hiramatsu in Okinawa this time, but our flight was canceled due to a typhoon. Although it was a last-minute Reservation made the day before, we quickly changed our plans to Atami. I had stayed in Atami once about eight years ago, and every time I visit, the reason I can enjoy such a comfortable stay is thanks to the wonderful hospitality of all the staff. A staff member who had transferred from Okinawa to Atami said, “It’s a shame about Okinawa this time,” which made me feel relieved and truly happy. The female manager also remembered our conversation from eight years ago. I was feeling a bit down about not being able to go to Okinawa, but the kindness of everyone on the team comforted me, and it became another great trip. I truly felt that Hiramatsu properties across The whole country offer outstanding service and teamwork because the management philosophy is exceptional.

The large public bath and the small attached open-air onsen were lovely, as well as the private open-air onsen available for an additional fee. Above all, the food was delicious! Adding the simmered golden-eye snapper as an option was definitely worth it! Personally, I felt

We were touched by the Happy Anniversary sweets prepared for our special occasion during dinner. The front desk staff and service team were always smiling, kind, and attentive, making us feel truly at home. It was a perfect stay filled with joy, gratitude, and wonderful memor

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.

Each time we’ve chosen a different Room type—Premium Twin → Ocean View Junior Suite → Terrace Bath Premium Twin → Forest Twin—and I’ve loved every one of them. The property and Rooms are very clean, both dinner and breakfast are delicious, and the in-room bath is perfect for rela

This was my first stay in Yugawara Onsen. The water is quite hot, which I personally like. The dishes were beautifully plated and a delight to look at as well. We were also very grateful to the staff who assisted us during meals—they were always smiling and very attentive. This isn’t specific to this Hotel, but regarding children’s meals: when we choose Child Sharing Existing Bedding and order only the meal, most places serve something like a kids’ set. Even if it’s paid, we would really appreciate having the option to choose just rice and miso soup. Our 2-year-old was kindly provided rice and miso soup free of charge. For our 5-year-old, we felt it wouldn’t be right not to order a meal, so we did—but we would be very thankful if there were options to choose from. I don’t want to end up finishing what my child leaves behind instead of enjoying the wonderful food myself—an admittedly selfish request. The dried horse mackerel at breakfast was absolutely delicious. We look forward to staying again when we visit Yugawara.

I was really worried the place might feel run-down, but the tatami area was new and the bathrooms had been renovated, so I had a very comfortable stay. Thank you for the Shuttle Service as well. The complimentary oden was surprisingly delicious. I even enjoyed beer and sparkling wine before dinner. The staff’s smiles were wonderful. The large public bath was under construction and unavailable, so I was worried about whether I’d be able to use the private bath, but everything went smoothly and I managed to use it six times. There was even a shampoo bar—something many women really appreciate. Even though it’s private, it’s spacious, with an ocean view, and I was completely satisfied. What surprised me most was the food: there weren’t a huge number of dishes, but everything tasted great—and at this Accommodation Fee, is it really okay? The crab quality made me worry in a good way: juicy with just the right amount of saltiness. Even compared with the newer Hotel we stayed at the next day, this Hotel’s meals were better. I’ve already made another Reservation for two nights in September.

This was our first stay. My husband has an illness and limited mobility, but our family of four was well taken care of with a wheelchair. The Hotel was very clean throughout, and all the staff were kind—truly a wonderful Hotel. We were very satisfied with both the room and the private open-air bath, and the large public bath was excellent! However, since our room was on a lower floor, we sometimes made eye contact with construction workers in the building right in front of us, which was a bit uncomfortable... Next time, we hope to stay on a higher floor. It’s a Hotel that makes you want to come back again soon! Thank you for your hospitality.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.