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The Facility was very luxurious yet refined and relaxing. The hospitality was excellent, and the meals were truly delicious. The Onsen water was clear and colorless, but it lived up to its reputation as one of Japan’s Three Famous Hot Springs, said to have been favored by Masamune Date. It doesn’t make you overheat easily and keeps you warm for a long time—an exceptional spring quality that warmed both body and mind and soothed me deeply. Next time, I would love to stay in a Room with a private open-air bath. I will definitely return.

I’m satisfied with the great location and the new, clean Room. The parking lot is also conveniently accessible from Hirose-dori. It’s a bit disappointing that there is no large public bath, but the in-room bathroom is separate from the toilet and has a rain shower, making it very comfortable.

I’m visiting again because when I stayed here last year on a scorching 36°C day in Sendai, I was truly moved by this oasis-like space I finally arrived at. This time, Sendai—the City of Trees—was a cool 26°C. The Hotel still had that wonderful fragrance that made me want to take a deep breath, and I was so happy to be able to return. The Room was clean, and the bath area—with a shampoo bar and an open-air bath—was incredibly soothing after work. Breakfast also offered a wide variety of options; the pleasantly chewy wakame seaweed in the miso soup, sasa-kamaboko fish cake, Sendai-fu wheat gluten, and zunda tiramisu were all delicious—I felt so happy. Thank you for the staff’s hard work and warm hospitality. If I have another chance to visit Sendai, I would love to stay here again.

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

The spacious, comfortable lobby and the nearby parking lot made parking very convenient. The Room was clean, with a wide range of yukata sizes available, and I really enjoyed the view from the window. Dinner and breakfast offered a great variety of dishes, including sushi and rice balls made by the chefs, steak, and more. Everything was delicious, and there was also an excellent selection of desserts.

This was our family’s first trip to Sendai. It was also our first time staying here, and it had a charm that felt different from international hotel chains. The staff were extremely courteous, which made us feel at ease throughout our stay. Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages. If I come to Sendai again for work, I would like to stay here again.

The rooms and bath facilities were very clean, and we had a comfortable stay. Breakfast was delicious, and we ended up eating more than we expected. The staff were also wonderful. We would love to stay again if we have the opportunity. Thank you very much for everything.

I stayed here last year and loved it, so I came back again this year. I made my Reservation early and was able to book the Choco Ball Room for an August weekend. It was cute and relaxing. You also get some sweets as a souvenir, and the bathroom and toilet are separate; the bathroom even has a washing area, which is great. I found an “Angel” in the Room and received an extra little cute gift! Even as an adult, it’s a treat if you love cute things like I do. This Hotel uses self check-in machines, but whenever I called the front desk for a small request, the staff were very kind and helpful. Breakfast is served at a sister restaurant of “HACHI,” so I was really happy to be able to enjoy their popular Napolitan pasta and omurice that always have lines at the station. Even if you wonder whether you can eat that much in the morning, it’s so good you end up finishing the whole plate. Compared with last year, they also had curry this time, with three menu options for each dish—an even better selection (though adding a hamburger steak feels a bit pricey, so I hesitate). The Hotel is located inside an arcade shopping street, so there are plenty of places nearby for dinner—very convenient. I’d stay again.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.

Visiting Sendai for the first time in 20 years, I chose to stay at Sakan again, a place full of fond memories.\nThe Onsen and Facility areas have been beautifully renovated, and amenities like ReFa hair dryers made the stay extremely comfortable. What impressed me most was the half-buffet. The beef tongue steak and sea urchin I selected as the main dishes were outstanding—being able to enjoy both meat and seafood so luxuriously left me completely satisfied. The buffet also offered a wide variety of options, with many live-kitchen stations, which made it wonderful to enjoy freshly prepared dishes. There was also an excellent selection of drinks and desserts, keeping me excited throughout.\nIt had been 20 years since my last visit, but it turned into an amazing experience that far exceeded my expectations. I would definitely love to return!

I used this accommodation for an early stay to meet a friend in Sendai. Since I came by car, the parking lot was convenient, but access might not be ideal if you have business in the city center. There were restaurants and supermarkets nearby, so it seemed easy to buy anything forgotten during the trip. The breakfast buffet included dishes featuring Miyagi specialties, which was very satisfying.

This was the finest Hotel I have ever stayed at. The room, the private open-air bath, the hospitality, the meals, and the service were all exceptional. I was able to relax and enjoy a truly unhurried stay. Unfortunately, my partner felt a bit unwell, so we could only enjoy the meals with our eyes, which was very disappointing. That’s why we definitely want to come back for a retry. Thank you very much for such a wonderful time.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

We stayed in a twin Room. For a Hotel in the city center, the Room was spacious and exceptionally well cleaned, making our stay very comfortable. The staff seemed well trained, and the service was excellent. We had the Japanese set breakfast, which was delicious. It’s about a 10-minute walk from Sendai Station, and there is a subway station and bus stop right in front of the Hotel, making it very convenient for getting around. We would like to stay here again when visiting Sendai.

I stayed here on the day of a live concert in Miyagi. The bath was great, the breakfast was delicious, and there were various pillows to choose from, so I really enjoyed the Hotel. Unfortunately, I didn’t make it in time for the free drinks, so I couldn’t try them. At breakfast, there were many people who had probably come for the concert as well, and I was able to enjoy that lingering afterglow.

Although it was quite busy due to the summer holiday season, I was still able to spend a quiet and relaxing time. I stay here regularly, and the staff are always polite and kind, which makes it a pleasure. I look forward to staying again.

This Onsen Ryokan is designed for pet owners, and it was a huge help for those traveling with a dog. Not only was the staff’s hospitality excellent, but their care and attention toward our dog was also wonderful, making our stay very comfortable. The guest room was thoughtfully arranged for pet owners, and it was great to have a wide range of amenities provided. One small concern was that, perhaps because the room uses carpet, there was a slight lingering odor that seemed like urine from a previous guest’s dog. That part was disappointing. As for the meals, considering the Accommodation Fee, I would have been happier if they were a bit more substantial. Overall, I think this is an excellent option as an Onsen Ryokan where you can stay with your dog safely and with peace of mind.

We stayed for one night and two days as a family of four. The building does show its age, but it was kept clean. Dinner was incredibly lavish—more than we could finish. The dashi the Hotel highlighted was truly delicious, a comforting taste that helped us unwind while traveling. In the lounge, there were alcoholic drinks, juice, light snacks, and plenty of manga as well; my husband relaxed there after the kids fell asleep. We received heartfelt hospitality—the proprietress came to greet us in person, and an international staff member kindly served our fussy daughter with a smile.

The location was excellent (close to Sendai Station, the shopping arcade, and especially the downtown area), the price was reasonable, and I was very satisfied with the breakfast buffet. In addition, the Hotel front desk staff were helpful, and even when there were many cars in use, parking was available at the affiliated parking lot (Dai-Sendai Parking), which was also very close and convenient. I would like to stay here again next time I visit Sendai City.

Great value for money. I’d like to stay again if I have the chance. Thank you.