สถานีริคุเซนโอะชิอะอิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

During Silver Week, we dined at the Chinese restaurant Keikaen and the restaurant Chef’s Terrace. Both the food and hospitality were excellent, and I highly recommend them. This was my second stay, and I would love to stay again.

I stay here every time I visit Sendai. It has great access from the station and is convenient for the Sendai Morning Market and nearby restaurants. The Facility and Room are clean and comfortable. A small downside is that the large public bath is only available from 4:00 PM. Also, having a coin laundry inside the bath area is convenient, but during a Multiple Night Stay you can only use it when the bath area is not crowded (there are only two washing machines, so they may be unavailable at night). It would also be helpful if the in-room TV showed coin laundry and bath availability. Thank you for a relaxing stay.

I’m satisfied with the great location and the new, clean Room. The parking lot is also conveniently accessible from Hirose-dori. It’s a bit disappointing that there is no large public bath, but the in-room bathroom is separate from the toilet and has a rain shower, making it very comfortable.

I believe this was my second stay. The Room and the in-room bath were both spacious and very comfortable. With coffee, water, and other amenities provided, I was able to relax in the Room. The toiletries, such as lotion, were also well stocked. I was especially impressed that I received water again on the second night. Breakfast was excellent, with a wide variety of options to suit different preferences. The salad was fresh and delicious as well. The sausage I had on the third morning was so good that I regretted not having it on the second day too. This time I had work during the day, so I didn’t have time to use the lounge facilities, but next time I’d like to come for sightseeing and take it easy. It was very convenient—I could easily get to the restaurants inside the station area, and the subway station is also close by.

I’m visiting again because when I stayed here last year on a scorching 36°C day in Sendai, I was truly moved by this oasis-like space I finally arrived at. This time, Sendai—the City of Trees—was a cool 26°C. The Hotel still had that wonderful fragrance that made me want to take a deep breath, and I was so happy to be able to return. The Room was clean, and the bath area—with a shampoo bar and an open-air bath—was incredibly soothing after work. Breakfast also offered a wide variety of options; the pleasantly chewy wakame seaweed in the miso soup, sasa-kamaboko fish cake, Sendai-fu wheat gluten, and zunda tiramisu were all delicious—I felt so happy. Thank you for the staff’s hard work and warm hospitality. If I have another chance to visit Sendai, I would love to stay here again.

Before booking, I had a few questions, so I called the hotel and then made my reservation. The staff member on the phone was very polite and accurate, which gave me confidence to book, and this was my first stay. When I arrived, the parking lot was full, but they kindly directed me to a nearby parking area. At the front desk, I told the staff it was my first time and that I didn’t know how things worked, and they explained everything carefully. Although it was a weekday stay, there were many families with children. I wanted a hotel with a separate bath and toilet and a bathtub; even though I stayed alone, the bathroom had a chair and wash basin, and the shower head settings could be changed with a button, which made it very comfortable. It was clean, convenient, reasonably priced, and I was very satisfied. I have already booked another stay in November as well—thank you in advance for your continued hospitality.

Conveniently located near the station. I also appreciated being able to use the lounge before check-in, which allowed me to relax. There were welcome drinks and late-night soba (the soba was delicious!). The amenities were well stocked, and the breakfast was tasty with a wide variety of options. I will definitely stay again.

We stayed in a twin Room. For a Hotel in the city center, the Room was spacious and exceptionally well cleaned, making our stay very comfortable. The staff seemed well trained, and the service was excellent. We had the Japanese set breakfast, which was delicious. It’s about a 10-minute walk from Sendai Station, and there is a subway station and bus stop right in front of the Hotel, making it very convenient for getting around. We would like to stay here again when visiting Sendai.

One area for improvement: the 3:00 PM check-in needs better handling. There was a very long line, and it took about 30 minutes to check in. I understand that many guests were staying during the holiday period, but it would have been appropriate to offer those waiting at least a brief comment such as “Thank you for your patience.” That said, what’s impressive about this Hotel is how it turns that negative start into a positive experience by the end. The Room was clean, and the amenities were well stocked. The bed was made beautifully, and I slept very well. Above all, it was quiet, which I really appreciated. The Room was also spacious, and you can clearly see the effort to make effective use of the available space. The breakfast deserves special mention: there was a wide variety of options, and everything was truly delicious. With its excellent location just steps from the station, I’d be happy to stay again—even if it means lining up next time. It could easily become my go-to Accommodation when staying in Sendai.

We stayed as a family of four. Breakfast was very delicious, and the beef tongue in particular was excellent. The staff at the breakfast venue were also very friendly.

With work every day, I rarely get the chance to travel from Kansai to Tohoku. However, this is a famous long-established Accommodation that I had always wanted to visit someday, and this time I finally made it happen. As expected, it was wonderful. The vast, beautifully maintained garden, delicious meals, and the well-trained staff who welcomed us so pleasantly made it truly relaxing. Thanks to tips from the staff, we also visited Higashine City and Tendo City the next day and enjoyed lots of great local food. I also accidentally left my electric toothbrush behind, and I really appreciate how quickly you handled it. This is another Accommodation I would definitely love to return to.

The Room and bathroom were very clean. I used the laundry facilities, and they were bright and well maintained. I would like to stay here again.

The Hotel was quiet, and the breakfast was delicious. A 2-minute walk from the East Exit, with a convenience store on the first floor and plenty of restaurants nearby. It was extremely convenient and very good.

Thank you as always. The bed is made up crisply with clean linens, so I can sleep soundly every time. There are also two types of pillows, so I can arrange them however I like and stay comfortable. The mattress suits my preferences, and I’m truly grateful to be able to sleep deeply in this bed and recover from work fatigue. Even in the hot summer, I can stay comfortable by fine-tuning the air conditioner temperature. I look forward to staying again. (Lately, it’s a shame that I’ve been booking No Meals Included and haven’t been able to have breakfast...)

This was our family’s first trip to Sendai. It was also our first time staying here, and it had a charm that felt different from international hotel chains. The staff were extremely courteous, which made us feel at ease throughout our stay. Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages. If I come to Sendai again for work, I would like to stay here again.

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

I stayed here for a live show in Sendai. It’s close to the station, the staff were friendly, the Room was clean, and breakfast was free with a great selection. I’ll definitely stay again. Thank you!

From luggage storage before check-in through check-out, the service is streamlined yet kind. The card-key elevator access provides reassuring security. It’s a little away from the downtown area, but once you get to the station, everything you need is there, so it’s convenient.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.