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I love Yamagata’s Onsen and have visited many different places. I’ve been to almost all of Tendo, but the staff’s hospitality and the meals here were truly outstanding! The food was so delicious it ranks among the top one or two in Tendo!! We stayed in the annex, and it was perfect for us as a couple who prefer a quiet setting. Everything was very clean, and the gentle hot spring water in our Room felt just like Tendo—wonderful. This is an Accommodation I would definitely recommend. Thank you very much.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

Although it is located in the city center, it was quiet, and we fully enjoyed the Onsen in the open-air bath attached to our Room. Meals were served in a private dining area directly connected to the Room; it can be locked, and during service it is separated from the guest Room, so our privacy was protected and we could relax with peace of mind. The food was also very delicious.

Choosing Richmond was the right decision. There’s a 24-hour supermarket next door, plenty of parking, and the event venue is also nearby—overall, we were very satisfied!

From the welcome pineapple cider, beer, and simmered yam konnyaku to a feast of Yamagata specialties, we were completely full! Dinner was served in beautiful dishes that made everything even more appetizing. The post-bath lounge had a wonderful atmosphere, the massage chairs were very comfortable, and we really appreciated the complimentary drinks and snacks. Of course, the baths were spacious and very relaxing! In the morning, the breakfast ramen was delicious. I chose rice porridge instead, and with so many side dishes I was very satisfied. The watermelon was sweet and tasty too.

I usually stay at Route Inn in Tendo, but it was fully booked this time, so I stayed here as there was availability. The Accommodation is not very old, and the Onsen has plenty of space, so I was satisfied. I will stay here again.

We stayed here before and returned a few years later, and it was still a wonderful Accommodation. The property was clean, the food was excellent, and the staff were very attentive.

The Hotel was clean and the staff were very helpful. I stayed in a twin room, which was very tidy, and I appreciated that the toilet and bathroom were separate. Even though it was a weekend, the rate with breakfast included was lower than other hotels, and I enjoyed a Japanese set breakfast that was beautifully presented and just the right portion size. Overall, it was a very satisfying Hotel, and I would like to stay again.

Thank you again for everything. This Accommodation is outstanding in every way. Since it was May, we enjoyed a variety of mountain vegetable dishes. Even vegetables we’re not used to at home were delicious. The young bamboo shoots were truly amazing... my husband and I were so impressed. They’ve made it into our “dishes we want to eat again at Matsunoyu” ranking. (Number one is the zunda-dressed Rokuta-fu—absolutely exquisite!) Our child also said on the drive home, “I want to go to Torachan’s Onsen again,” so we’ll be back in summer. We’re really looking forward to it.

This was my second stay. Since I was traveling with an elderly person, the direct access from the station was very convenient. All the staff were kind and pleasant. The breakfast buffet was delicious, and I looked forward to it every morning. The Room was spacious enough and very clean. Thank you for taking such good care of us.

The room was very clean. The toilet and bathroom were separate, allowing for a relaxing bath, which was great. However, there was no towel rack by the sink, and the view from the window was disappointing. Breakfast had a variety of options, and I ended up eating too much.

I stayed for two nights during my first visit to Yamagata. The location is not too far from the station, and while the room is old, it was clean and well-maintained. The ability to separate the two rooms made it very comfortable as I didn’t have to worry about noise or snoring from others. The Onsen is small but sufficient, with a monitor showing how crowded it is. However, I did notice that the air conditioner in the changing room was quite dusty, which was concerning. The breakfast had just the right portions and was delicious—I especially enjoyed having imoni (a local dish). I would definitely stay here again when visiting Yamagata!

Conveniently located near the station and reasonably priced. I was satisfied overall with the thoughtful amenities and trash bins, as well as the TV, the size of the table, and the luggage rack.

There is only one elevator, which can cause some congestion during the morning and evening hours. Other than that, there are no issues at all.

There are an Onsen, a waterwheel soba restaurant, and a yakiniku izakaya within a 3-minute walk from the Hotel, so we had a very comfortable stay. The staff were also extremely courteous, and it made for a relaxing holiday. However, when we checked in and entered the Room, it was completely dark and we couldn’t find the light switch. We would have appreciated it if the blinds had been left slightly open.

Headed straight from Yamagata Station to the Hotel. Enjoyed a lunch buffet at La Seine, the restaurant on the 1st floor of the Hotel. I ended up eating too much, and it was over 30°C outside. I considered waiting in front of the front desk until check-in, but there were artworks on display throughout the building—sculptures and paintings from Japan and abroad—so my time passed pleasantly and productively. As a long-established Hotel, you can feel its heritage in the paintings displayed in the Room, yet areas such as the bathroom are well maintained and felt fresh and new. It was a relaxing guest Room.

It’s not a new Hotel, but the amenities, choice of shampoos, and large public bath made for a comfortable stay. The location is also great. You can easily go out for drinks nearby.

We arrived at 11:30 PM, but we were able to check in without any issues, which was a great help. I’m glad we could rest well. Having a microwave on each floor was convenient.

The Room and bathroom are thoroughly cleaned and very clean, with no unpleasant odors at all. The amenities are well stocked with a good variety. Although I live in Yamagata Prefecture, the view from the Room was wonderful and reminded me how great Yamagata City is. I have stayed here several times as a repeat guest and would like to stay again in the future.