สถานีนะกะงาวะ (จังหวัดยามางาตะ) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The relaxing Akayu getaway I had been looking forward to. I was worried because of the heavy rain, but from the moment we arrived, the warm hospitality made it possible for me to spend a truly peaceful time with my mother. The meals were beautifully prepared—delightful to enjoy with all five senses—and gently seasoned. Above all, thanks to the heartfelt care of the entire staff, we were able to create wonderful, lasting memories. The Akayu hot spring water that soothes both body and mind is simply superb. This is a Ryokan I would love to visit again. Thank you very much.

Both the indoor bath and the bath in our Room were fed directly from the source, and we were able to relax and fully enjoy the free-flowing hot spring water while taking in the gentle scent of sulfur—it was incredibly soothing for both body and mind. The atmosphere of the Accommodation was wonderful, and we truly enjoyed every aspect of this long-established Onsen inn. All of the dishes were delicious. In particular, the Yonezawa beef nigiri we had at dinner was so exceptional that we ended up ordering more. We were also impressed by how kind and attentive all of the staff were. The meat served with our meal was so good that when we asked for a recommended local butcher shop, they kindly gave us detailed information—thanks to them, we were able to stop by on our way home and buy some as souvenirs!

The meals were beautifully presented, and everything tasted truly delicious. They were a delight to look at as well, and you could feel the care put into each dish. The Room was also thoroughly cleaned, and we were able to spend our time comfortably. The staff kindly answered our questions, which helped us learn about the origins of Kaminoyama Onsen and plan our sightseeing. My spouse loved it too and said we would like to stay again for the meals. We had a relaxing, comfortable stay and it was a wonderful time.

Thank you for taking care of us during our Multiple Night Stay. I was once again impressed to see the owner leading the way and working hard from early in the morning. The soba was truly delicious, and I was disappointed that I couldn’t have it for dinner on the second night. To the person who kindly accommodated my request as someone who likes sweet alcoholic drinks, I was really looking forward to enjoying them on the second night. The freshly cooked rice was wonderful! The soy sauce with an egg-like flavor is becoming a staple in our home. This is an Accommodation we’re excited to visit again. Thank you very much.

This is my favorite Accommodation. It had been far too long since my last visit, but it’s still just as wonderful. The food was exceptional as well. I’ll come back again in a different season. The sake tasting set, matsutake mushroom hot pot soup, imoni (taro stew), udon, and hassun platter were all outstanding.

The Accommodation is pleasantly small, making it convenient to get to the restaurant and the baths. A fireplace welcomes you in both winter and summer. The free space on the second floor is stylish, and the Room is clean and beautiful. The meals are always enjoyable and delicious. For me in my 60s, it’s just the right size, with just the right amount of food—an exceptionally comfortable Accommodation.

I had a hard time choosing a Ryokan. I had already made a Reservation at an affiliated Hotel, but for some reason I ended up booking overlapping dates and didn’t realize it was a double booking. I only noticed after Furukama kindly called me. Thank you so much. The location was also very easy to find with the navigation system, and even though it was my first time there, I arrived without getting lost at all. We were welcomed with warm smiles and cheerful greetings from everyone, and the explanations were easy to understand. The baths were spacious and wonderful. There were many kinds of shampoo to choose from. We made a Reservation for a private Onsen, and it was so relaxing. Bathing while chatting as much as we wanted was also really fun. And the hair dryer was that high-end model—my hair loved it. After taking our time in the bath, we could relax before dinner. Everything we tried was delicious. Breakfast was buffet-style with lots of local specialties, and you could see the thoughtful touches throughout. It wasn’t a bed but futons, and they were incredibly comfortable—the pillow was excellent too. It was a trip filled with great food, great sleep, and total satisfaction. When we left, everyone saw us off together, and they took a commemorative Hanagasa photo for us in front of the entrance. The building wasn’t particularly new, but it felt clean and bright. Also, there seemed to be many younger staff members. Having so many young people probably means it’s an easy place to work—and it felt good being there. Thanks to Furukama, my first trip to Yamagata was truly enjoyable. It became a place where I definitely want to stay again. And that toilet… quite unique. It gave us something to talk about.

Because we were traveling with an elderly person with limited mobility, we chose a first-floor Japanese-style Room with a semi-open-air bath, but there were still a few steps from the lobby. It would be helpful if this were noted in advance. The Room was tucked away, and the spacious bath by the window overlooking our private garden felt wonderfully luxurious. Breakfast was served on the second floor and was a simple Japanese-style set meal, like you’d find at a Business Hotel. There was also a reading area on the second floor, and the terrace even had an astronomical telescope. With its long winding corridors and multiple staircases, it had all the charm of an atmospheric Ryokan. The staff were kind and welcoming, and we truly felt their warm hospitality—enjoying an Onsen Ryokan experience at Business Hotel prices. Next time, we’d love to return with dinner included.

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

I was impressed by the staff’s drive to improve. I was especially amazed by the chef’s thorough attention to detail—even down to the choice of serving dishes. I was also struck by the president’s wonderful spirit when I previously stayed at Takinami, and it’s simply incredible that an even more upgraded Accommodation has been created. I would love to visit again and enjoy your outstanding, carefully crafted cuisine. Thank you very much.

I visited with a friend who loves traveling. This was my third stay, and as always, the food was excellent, and the Onsen was amazing. My friend, visiting for the first time, also enjoyed it and went to the bath twice. Thank you for a wonderful stay!

I stayed at Hayamakan in Kaminoyama Onsen for one night from September 22. It is an older building, but it was thoroughly cleaned down to every corner, making it a very pleasant Accommodation. Both breakfast and dinner were delicious, and I was truly impressed. At dinner, the staff member who assisted us was a woman from Nepal and new to the job, but she explained everything with a smile and left a wonderful impression. If I could make one suggestion: I couldn’t find the large public bath on the 3rd floor and ended up walking back and forth. It felt like a hidden room, which was interesting, but I think it would be easier to find if there were noren curtains or clearer signage. There were five of us (all men), and everyone commented with smiles that it was truly a great Accommodation. Each of us would like to return again with our families. Thank you very much.

I booked dinner mainly for the beef sukiyaki, but every other dish was delicious as well. Breakfast was also great, and I had an extra serving of rice. I also appreciated the complimentary coffee. Both dinner and breakfast were generous portions, and I was very satisfied. The Room is a bit old, but it is clean and comfortable. There is no toilet in the Room, but there is a sink, so it didn’t feel inconvenient. The bath was relaxing too. The staff were warm and welcoming, which made me feel truly happy. I would love to visit again.

The staff were wonderful, and the Facility was kept very clean, making for a truly comfortable stay. The drink service and dinner were excellent, and most importantly, the Onsen was outstanding and very relaxing. Thank you very much. I will definitely visit again!

This was our first trip traveling with our dog. We were a bit anxious, but when we arrived, even though our dog barked, the staff greeted us with warm smiles and no sign of displeasure, which really put us at ease. Everyone—from the front desk to the dining staff—provided pleasant service, and there wasn’t a single moment that felt uncomfortable.　 The Room had tatami flooring, and it was very clean, spacious, and comfortable. The food was delicious; I even ended up eating six pieces of mochi for breakfast! The hot spring water was my favorite type, and the temperature was perfect—not too hot. I just wish the shower pressure had been a bit stronger. We had a wonderful trip.

Since I was often away from the Accommodation and wanted to bathe whenever I liked, I chose a room with a private open-air bath. By adjusting the hot spring source myself, I could control the water temperature, and soaking in the crisp morning air was wonderful.

The service was courteous, and the meals were excellent. I especially enjoyed the simple yet Western-style pot-au-feu and would love to have it again. The bath was also very good (I soaked four times). As someone who usually stays at Business Hotels, this reminded me how great an Onsen Accommodation can be.

My spouse and I stayed on 8/5. The Ryokan is located around the middle of the Akayu Onsen town. When we arrived at the entrance on a quiet midsummer afternoon, a lovely proprietress warmly welcomed us. The artworks displayed throughout were truly beautiful and valuable—nostalgic yet mysterious—and it felt like visiting a hidden museum surrounded by mountains. The Onsen baths included a Roman-style bath and a rock bath. Everything was kept very clean, with an artistic atmosphere, and the water was pleasantly hot—it really seemed to help with stiff shoulders and nerve pain. The shower pressure was also excellent. We ate nearby this time, but we heard they offer carefully curated menus. And the Room: a spacious Japanese-style Room, welcome tea and sweets, and a large TV—absolutely satisfying. I also saw comments from others saying the Facility and building feel old, but that’s exactly what makes it special. I hope it can remain as it is for as long as possible. It was an old-fashioned, artistic Ryokan where we could truly relax and feel healed. Thank you very much!

It was a traditional Ryokan with a sense of history. The hinoki wood bath was also excellent.

First-time glamping in a Snow Peak JYUBAKO. We were excited about this camping-style glamping experience, but with the forecast of bad weather, we felt uneasy. After consulting with the staff, they kindly prepared a tarp and charcoal so we could still enjoy a camping atmosphere indoors. We were deeply touched by the manager's thoughtfulness. The meals were more than enough to eat, and on clear nights, you can enjoy a sky full of stars. With easy access from the highway, it's highly recommended for camping beginners. We would love to visit again if given the chance!