สถานีเคียวคาเสะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.

The building is a bit old, but the service, meals, and Onsen were all excellent. The staff’s warm hospitality made our stay truly wonderful. Thank you very much.

Everything was simply wonderful. Our whole family truly enjoyed your heartfelt hospitality, thoughtful care, delicious cuisine, and the Shiratama-no-Yu hot spring. The great proprietress is the best in Japan. Please stay healthy and live a long life. We will definitely visit again.

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

This Accommodation was in a wonderful location—close to both the mountains and the river, and just a few minutes’ walk from the station. Most memorable of all was the emerald-green Onsen with its soothing sulfur scent. It felt so good that we ended up soaking five or six times during our one-night stay, and as Onsen lovers we were completely satisfied. The two-tier layout—with a hotter bath and a lukewarm bath—was also very convenient, letting us enjoy alternating temperatures. We also appreciated that both dinner and breakfast were not overly large, but just the right amount. There were many local specialties, and we especially enjoyed the pudding made with freshly laid eggs from a nearby poultry farm, as well as the Onsen eggs. The next day we even visited the poultry farm you recommended and bought some eggs to take home! Above all, everyone at the front desk and in the restaurant was incredibly kind. They spoke to us warmly and helped us with all sorts of questions about sightseeing spots. Thanks to you, my child and I had a truly wonderful trip together. We are sincerely grateful. It was an unforgettable Accommodation—one that makes us want to return next time with my father and my daughter as well. Thank you very much.

I stayed here again this time. The Room is always exceptionally clean, which I really appreciate. I accidentally forgot my facial cleanser, but it was available from the lobby amenities, which was very helpful. I was also happy to find a summer limited-time bath additive. I booked an early check-out Plan, and it was very convenient since it’s just a short walk to the Shinkansen ticket gates. I expect I’ll be traveling to Niigata for a while, so I’d definitely like to stay here again.

I made a Reservation without knowing the area, as it was my first time going to Niigata Racecourse, but the Hotel was in a lively district near Niigata Station and close to a bus stop, so getting around was easy. The front desk staff were very kind, and although the Room was compact, it was comfortable. I visited during heavy rain, but I also tried the stone sauna for the first time and enjoyed it. This is a Hotel I would like to stay at again.

I traveled with my mother in her 80s. The staff, the meals, and the baths—everything exceeded our expectations. My mother was very happy too. We had a Multiple Night Stay, and they made sure the meals didn’t repeat, and everything was delicious. If I had one request, since it was a hot summer, I would have appreciated a refrigerator with a freezer compartment to freeze ice packs (it was refrigerator-only).

Whenever I need to stay overnight in Niigata City, I choose this Accommodation. The staff are very kind and pleasant, and the Room is clean, so I’m always very satisfied. I was happy that breakfast included peaches this time. I also enjoyed the usual waffles—they were delicious.

I had heard the breakfast was delicious, so I looked forward to my stay, and it exceeded my expectations—both the quality and taste made me want to stay again. Thank you as well for your courteous service even though I arrived after the scheduled time. The air conditioning seemed to be centralized throughout the Hotel and not adjustable, but it was comfortable—neither too hot nor too cold. The Room I stayed in was also equipped with an extension cord and a trouser press, which were very useful. I had forgotten my extension cord at work, so I really appreciated being able to use one here. This is a Hotel I would like to stay at again if I have the chance.

This was my second stay this year. It’s conveniently located near the station, with many restaurants nearby. The building looks a bit old from the outside, but it seems to have been renovated, and everything is very clean throughout. The breakfast venue staff were very kind and attentive. Breakfast featured many local dishes made with regional ingredients; everything was delicious, and I ate a lot. I was so full that I couldn’t try every item, but I’d like to recommend it to my family and friends. This time the Accommodation was quite affordable, and during this period we also received an additional discount through the Go To Travel campaign. Thank you for letting us stay at this price. I’d like to stay again.

Of the five Accommodations I stayed at on this trip, this one was the cheapest yet the best. The bed was large and very comfortable, and the Room had a calm atmosphere. Breakfast was included as a complimentary service, and everything—from chikuzen-ni to miso soup—was hearty and delicious. In any case, they had everything you could need, and I could really feel the owner’s hospitality. Thank you very much.

The service was attentive, and it was a great Hotel. Above all, the breakfast was excellent. One issue: the Room hair dryer was a small model, and it became very hot quickly when used, which felt unsafe. The inside of the hair dryer was also full of dust, so that was the only disappointing point.

Both the space and the hospitality were very comfortable. At the end of dinner, rice and eel were served, but the eel was tough and the seasoning wasn’t to my taste. The rice was very delicious. As a Diamond member gift, I received rice. I plan to cook it in a clay pot. The bath is on the small side, but it was very clean with a faint sulfur scent—truly the best Onsen I’ve ever experienced. I was worried because I had facial allergies, but instead the itching went away and the redness subsided. Once again, I was impressed by the power of nature. Thank you very much for taking such good care of us.

I stayed in Room 311 in GATEI, and the tatami floor creaked a lot, so it might bother some people. Other than that, everything was very good. The bath was hot and kept me warm afterward, which felt great. There is a sauna, but no cold plunge pool, so you can’t use it the same way as a typical public bathhouse. The sulfur Onsen had quite a strong smell, though I thought that added to the atmosphere in its own way. The smell does linger throughout the Hotel, though. I only had breakfast, but it was very satisfying—especially the miso soup.

I stayed here for the first time as an Accommodation after a night out near Niigata Station South. The Hotel was clean, and all the staff were very friendly. The room didn’t feel cramped, and I was able to relax comfortably. If I have another get-together nearby, I’d like to stay here again.

The meals were delicious. The bath is small, but it’s well cleaned, and the open-air bath is also small, but the water is pleasantly warm so you can soak for a long time. Since it’s all-inclusive, I enjoyed a beer at check-in and after bathing. Sake during meals was also all-you-can-drink with a wide selection—this Accommodation was perfect for those who love to drink. I deducted one star because the TV was small, but everything else was 100 points! I’ll be back!