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This was my first time staying here. All the staff—at reception, breakfast, on the phone, and likely housekeeping as well—were very kind and helpful. Once I entered the Room, I couldn’t hear any outside noise at all and was able to rest comfortably. I travel often, and many Hotels have at least one disappointing point, but everything here was excellent!! I would definitely stay again!

This is a wonderful Accommodation that blends beautifully into Kakunodate’s townscape. The staff were very kind and helped us in many situations throughout our stay. Thanks to them, we had a memorable and enjoyable trip. We would love to visit again. Thank you very much.

Great value and conveniently located, Route Inn is often my go-to in times of need. While I thought it lacked a strong unique character, this location stood out. Perhaps it's thriving due to the regular fireworks events nearby. The coffee machine was excellent—rich and delicious! The Room features included wireless charging and Type-C ports. The breakfast menu seemed to have more variety compared to other locations. Unfortunately, I didn’t have time to visit the large public bath, which was disappointing.

I chose this Hotel for its unbeatable location right next to Kakunodate Station, making it easy to head to the Samurai Residence Street without carrying anything. It’s self check-in, but it wasn’t difficult. If you’re unsure, staff can assist remotely. I stayed in a twin Room on the first floor, and the barrier-free layout made getting around very easy. There’s also a great selection of self-serve amenities and soft drinks, so you can relax comfortably in the lounge area next to the entrance. Although it’s in front of the station, it was quiet at night and very peaceful. You do need to walk a bit to find places for dinner, but since the weather was nice, I enjoyed an evening stroll and took in Kakunodate at night. After checking out the next day, I realized I had left something behind and went back—cleaning was already underway, but the staff were truly kind and helpful, which I really appreciated. Since I planned to stay in Kakunodate again after one day elsewhere, I immediately made an additional Reservation at this Hotel.

I used the breakfast buffet, but I couldn’t find any bread. When I asked, I was told, “We don’t have any.” If possible, I would like bread to be available as well.

Although it is a little away from the Samurai Residence Street, this is a nice Hotel with a calm atmosphere. The interior, paintings, and other furnishings were tasteful and matched the samurai residence style well, adding to the experience. For dinner, we had Reserved in advance at a recommended restaurant listed on the Hotel website and were able to get a table, but it seemed same-day Reservation was not available—so if you plan to Reserve, we recommend making a Reservation ahead of time. It was a wonderful Hotel where you can enjoy just the right amount of sightseeing 분위기.

It was conveniently located near the samurai residence district, with a convenience store and souvenir shops right next door. The entrance is a little hard to find. The Hotel does not have a large public bath, but we were able to use a nearby day-use Onsen at a discounted rate. We also appreciated being able to go again the next morning, and a cute cat welcomed us. There was complimentary coffee and snacks, and the amenities were well stocked.

I came to Kakunodate for the first time to see the weeping cherry blossoms at the samurai residences. Since I prefer to eat dinner out, I stayed at this Hotel with a No Meals Included plan. The Room was clean and I had no complaints about the Facility, but it felt more like a clinic ward than I expected—almost like being hospitalized... I was also a little disappointed that the bed was on the small side. All of the staff were very pleasant, and when I got lost on the way to an izakaya they recommended, they even came with me. The restaurant was wonderful as well. I also enjoyed the free breakfast (rice balls and pork miso soup) the next morning. I would like to stay here again.

I stayed here after my last day of work. When I asked the front desk staff about places still open at this hour where I could drink Akita's local sake like "Yuki no Bosha" or other options, they said, "If you just want to drink local sake, the nearby supermarket sells it. They probably have small bottles of Yuki no Bosha too. Since it's snowing heavily and the izakaya is quite far, it might be tough to go there and come back. It’s better not to risk it." They also gave me a map just in case. At first, I was surprised by their suggestion, but after dropping off my luggage and walking outside, I understood! I went to the supermarket instead, bought some sake, and enjoyed it with kimchi in my room. Thanks to their advice, I avoided any accidents. The room was clean and satisfying! The water temperature was adjustable manually—it wasn’t a big deal since I'm used to that. Thank you very much!

The room had a retro design but was well-maintained and not inconvenient. The plan included two meals, breakfast and dinner, with a variety of dishes and sufficient portions, which were delicious. The front desk service was calm and pleasant. It became a good memory of this trip. Thank you very much.