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I have stayed here several times. Every visit, I’m impressed by the warm service, the simple and spotless Room, and the soothing greenery—my satisfaction is always extremely high at this Hotel. While service standards at Hotels across Japan have been declining due to staff shortages, this Hotel continues to uphold the tradition of classic hospitality and could serve as a model for Hotel professionals nationwide. I would love to visit again next summer.

We stayed for a relatively long visit of 4 nights and 5 days with our family and two Chihuahuas. The Room was clean, and we had a comfortable stay. Since we were staying for an extended period, we cooked quite often. It was great that the kitchen appliances were well equipped, but it was disappointing that there weren’t many dishes. It was also very convenient to be able to walk to Tsuruya in about 15 minutes. If I had to ask for one more thing, having rental bicycles at Hafumo would likely make it easier to get around and expand our range. When we visit Karuizawa again, we would love to stay here again.

We’re a couple who look forward to staying in private rental Accommodations with our dog a few times a year. On our first trip back to Karuizawa in a while, the three of us (including our black Shiba) enjoyed a relaxing two-night stay at Murasakishikibu. We bought groceries locally and used the provided kitchen utensils and equipment (most essentials are available!). Having a washer and dryer was also very convenient for doing laundry. We felt the layout was comfortable for dogs as well. Since we stayed as two guests, the second floor could not be used. Because our dog tried to go up the stairs, we used luggage and cushions as a makeshift barrier; it would be nice if there were a simple safety gate if possible. Perhaps because the weather wasn’t sunny, the humidity was very high (70%–80%). We tried using the air conditioner’s dehumidifying mode, but with the high ceilings it didn’t work very effectively, so it felt a bit damp inside. That said, the high ceilings were wonderful and gave an open, airy feel. Overall, we’d rate it 4 stars!

I stayed at Hotel WELLIES, and it was a very warm and welcoming Hotel overall. The welcome tea had a wonderful aroma, and I felt relaxed as soon as I arrived. The manager was also incredibly kind, and I felt at ease throughout my stay. This time, they prepared a Room on the second floor for us, and thoughtfully ensured there were no other guests in the Rooms next to ours. That consideration left a strong impression on me. The bedding was truly fluffy and comfortable, so I was able to rest well. It was also great that Harunire Terrace is nearby, which made the stay even more enjoyable. We visited from Kashiwa in Chiba and arrived in 2 hours 58 minutes—being able to get there in under three hours was another plus. I visited with my wife, had a wonderful time, and it was a stay that made us want to come back again. I sincerely appreciate the manager’s hospitality. I would also like to thank the international staff member who served our meals and kindly assisted us. Thank you for such a lovely time.