บริเวณรอบๆ เกาะชิกะ × สิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง - 2หน้า

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

This time I couldn’t reserve a corner Room, but the twin Room was still very comfortable. The Room is always kept clean, but this time there was leftover ice cream from the previous guest in the freezer. That was disappointing. However, I believe this was just an accident, and every time I stay here it is always clean and comfortable. It’s also very close to Hakata Station, so the location is extremely convenient. I will stay here again.

Access, the Room, service, amenities, and more were all very satisfying. However, the buffet-style breakfast was not great—especially because dishes that ran out were not replenished, which made it feel like we were eating leftovers and was disappointing.

Everything exceeded our expectations in every way, and we had a very comfortable stay. If I had to mention one thing, it would be even better if there were a Shuttle Service from the nearest station.

Before landing at Fukuoka Airport, I was happy to spot the hotel from the airplane window. I wasn’t quite sure of the route from the nearest bus stop and got a little lost, but I ended up finding a supermarket, so it worked out well. The room was spacious and comfortable. Since the hotel was so clearly visible from the plane, I expected it might be noisy, but it didn’t bother me at all. I wanted to use the large public bath, but I was a bit tired and used the in-room bath instead. If I have another chance next time, I’d like to try it.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

I’m a returning guest, and every time I’m impressed by the excellent service from the front desk staff. Of course, the location is great, but I also love how clean everything is, including the Room, and how well maintained it feels down to every detail. I also like that each Room is categorized by its theme color. Thank you as always.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

Because the bathroom and toilet are separate, the three of us were able to stay comfortably and relax. There were three beds, so we had plenty of space. The breakfast buffet offered a wide variety of options and was very satisfying. The shuttle bus to Hakata Station was also very helpful.

I was also working remotely during my stay, and I truly appreciate your consideration regarding the cleaning schedule. The Room layout was ideal for remote work as well. Also, some Business Hotels recently have very small closets, but yours had ample space and was perfect for a Multiple Night Stay. Thank you very much.

I stayed for two nights on a business trip. It’s a very clean Hotel. The location is convenient, and the bath is spacious. It was also helpful to be able to check how crowded it was from the Room. The staff member I happened to interact with was kind as well. I had breakfast at the Hotel restaurant, but I’d be happier if the selection were a bit more appealing. One disappointing point was that the sink in the Room was dirty. There were many dark stains—almost like ink—so much so that I wondered if someone had dyed their hair there. I assumed it might be a stain that wouldn’t come off, but as I used the sink, it actually came off easily. That made me think it may have been missed during cleaning. Since the entire Hotel was so clean, it felt like a shame. Overall, I’m satisfied, and I think I would stay here again even if I come back to Hakata next time!

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.

Very good room with spa and sea view.

We stayed in a Premier Twin Room for three people. It was compact but very functional and easy to use, and it felt new and clean, so we had a comfortable stay. [What we liked] - The shower and hair dryer were ReFa; the shower mist in particular felt amazing. - The bath and toilet were separate, which was very helpful for three people. - The bed had a wonderfully soft, springy feel and was extremely comfortable. The pillow height and firmness were just right, so I slept soundly. (I often struggle to find beds or pillows that suit me, so I was impressed!) - There was a Nespresso machine, and the cups and saucers were stylish—enjoying delicious coffee in the Room was a treat. - A convenience store is nearby, which is handy. It’s also just two stops from Hakata with great access; if you go through the commercial complex connected to the station, you can get there with almost no time spent walking outside. (It was a hot day, so this really helped.) - Although it faces a main road, the hotel interior was very quiet. - I called the front desk with a question late at night (and felt bad about it), but they responded kindly and politely. I’d definitely like to stay here again next time I visit Hakata!

The service and the POLA amenities were truly excellent. Unfortunately, many overseas guests may not use the air purifier. When I tried to use it this time, there was a blue straw between the unit and the wall. There was also dust, which was disappointing. There was towel lint on the shelf above the toilet. It was disappointing, especially since Richmond had been recommended to me.

I stayed for one night on a business trip with breakfast included. Some newer hotels in the same price range may be clean and modern, but their streamlined, cost-cutting approach can feel a bit impersonal. Hotel New Otani truly lived up to its reputation—both the service and the breakfast reflected the pride of a long-established hotel. Being welcomed with an in-person check-in after a long journey was genuinely comforting, and the carefully prepared breakfast—more like dining at a traditional Japanese restaurant—was a completely different experience from the typical crowded buffet venue, offering a peaceful start to the day. This time I was shown to a room on the top floor. While some aspects do feel slightly dated compared with newer international hotels, the calm furnishings and well-stocked amenities (coffee, skincare items, etc.) were very satisfying. Also, having a Japanese restaurant on the same floor as my room—and being able to have breakfast there—was excellent, as it spared me from having to wait for elevators. One small point: I also used the parking lot. Although I received a discount card at check-in, I was still charged when exiting. It’s possible I missed part of the explanation at check-in, but I would have appreciated knowing in advance how much the discount would be and how much I would need to pay upon exit. That said, thank you very much for your warm hospitality. I would gladly stay again.

Both the Room and the large public bath were spacious and very clean, and we were very satisfied. It helped us refresh after the midsummer heat. Thank you very much.

The parking location was a bit difficult to find during our car trip. However, the reception staff and parking attendants kindly guided us, and we were able to park without any issues. We only had breakfast, but it was very delicious—possibly the best among all the accommodations we've stayed at!

The breakfast offered a wide variety of dishes, and everything was delicious. I also appreciated the late-night soba and the complimentary ice cream after the bath, and it was great to have an Onsen as well. It made me want to stay at other Dormy Inn locations too.