บริเวณรอบๆ หมู่บ้านอเมริกา × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนมีคะแนนอาหารสูงโรงแรม·เรียวกัง

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

This was my first time staying here. I often come to Osaka on business trips. I looked for accommodation near Namba, as close to the station as possible, with breakfast included. The clear directions from the station to the hotel were very helpful. The breakfast was proper and delicious, not like something from a budget chain hotel. I will make this my regular accommodation for Osaka business trips.

As there was availability, we were upgraded for free from a Standard Room to a Superior Room. The in-room washing machine was very helpful, especially since I had forgotten some underwear during the summer. The Room was spacious and the bed was large, making our stay very comfortable. However, the lighting overall was quite dim and hard to see. The bathroom also had a light, but it was so dark that it was difficult to tell whether it was on or off. The staff were very courteous. I wanted to use the late checkout until 1:00 PM offered for posting a Review, but when I mentioned that I could only post the Review after 1:00 PM, they said checking out at 1:00 PM would still be fine. I called during the busy morning checkout time, but thank you for your pleasant and helpful response.

It was clean, well located, and reasonably priced, so I stayed here again.

I stayed for 2 nights. The staff's hospitality was excellent, and I had a very comfortable stay. The Room was reasonably clean. The bed is large, so sitting on the chair and using the desk can be a bit inconvenient, but it’s not an issue depending on your needs. The bed was firm, which I personally prefer, so I slept very well. I would love to stay here again. Thank you very much!

After checking in and leaving my luggage, I returned from shopping and opened the curtains, only to find a building wall right in front of me—I couldn’t see outside or the sky at all, and it felt like a storage room. Since I was staying for three nights, I didn’t like that, so I called the front desk to request a Room change. They responded immediately and moved me to a Room where I could see outside and the sky, which was a relief. The next day when I came back from going out, it felt unsettling as if someone had been in the Room. When I checked, only the towels had been replaced and the trash removed—so it was clear staff had entered—but there was no proper bed-making; the pillows were just stacked, and my pajamas were still on the floor. It made me very uncomfortable. I told the front desk but received only a brief apology. Apparently I should have put up “Do Not Disturb” on the door, but I wish they provided cards such as “No Cleaning” or “Do Not Enter.” Breakfast changed slightly each morning with different side dishes; there was just the right amount of salad and other items—not too much or too little—and it tasted better than at similar hotels. For this rate with breakfast included, it felt like good value. The Room was compact but comfortable enough to relax with a double bed. Although I had some complaints, overall my stay was comfortable, and I would like to use this Hotel again when visiting Osaka.