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This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

We stayed to celebrate our son’s first birthday, and the Hotel kindly made thoughtful arrangements for our Room, allowing us to enjoy a wonderful time. What left the strongest impression this time was the warm hospitality of all the staff. At the club lounge, they spoke kindly to our son and even played with him, treating us warmly throughout our stay. Even with a child, we were able to relax and spend time in comfort. We were also truly moved by the attentive service—remembering small details from casual conversations and offering considerate support before we even had to ask. It was clear they paid close attention to each guest. During meals as well, they thoughtfully helped so that our son could eat more easily, and we were able to enjoy dining together as a family. We have stayed here several times, but this visit once again made us feel glad we chose to come back. The Facilities and food are excellent, of course, but above all, I believe the warmth of the staff is this Hotel’s greatest charm. Thank you so much for turning such an important anniversary into a wonderful memory. We would love to visit again.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

Thank you very much for accommodating our various requests. Thanks to all of you, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

Even before our stay, you emailed to let us know that the Room we had reserved would not have the view we requested, which left a very positive impression on us. After reading these Reviews, I was a little worried about how long check-in might take and about the Room’s smell, but there were no issues at all. That said, I felt the check-in process could be made a bit quicker. We were completely satisfied with everything—the view from the Room, the atmosphere, and how easy it was to use the bathroom area. Above all, every staff member was full of hospitality and truly wonderful. It made us feel reassured and happy. We also liked the Club Lounge’s pleasantly casual atmosphere—it wasn’t stiff or formal at all. We enjoyed drinks such as vodka freely. When we visit Osaka again, I’d like to make a Reservation for a Room with a north-facing view and stay here again.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

I love this club lounge. No matter what time I visit, the food and drinks are always replenished and neatly arranged. The seating is well spaced, so it’s very comfortable. There are no loud guests, and even families with children are considerate of the time and those around them, so I can relax in peace. Above all, the staff’s professional service is outstanding. One of the experienced gentlemen even made cocktails for me. The Room was impeccably cleaned, and I was able to spend a quiet, relaxing time. I’m always impressed by how courteous the Room staff are on the phone. More Hotels have switched to self-service ice these days, but here a Hotel staff member in a crisp uniform delivers it on a tray with a silver ice bucket—just that alone feels wonderful. Since I need to take medication, having extra mineral water was also very helpful. I also accidentally dropped my hair treatment bottle and broke it, but they kindly replaced it for me. I’m sorry for the trouble during these times of limited supplies. I also appreciated being able to change my newspaper. Thank you for all your thoughtful care. I look forward to staying with you again.

This stay was once again completely satisfying. We were blessed with great weather, and from our high-floor room we enjoyed a spectacular view, including a beautiful sunset sinking behind the Rokko mountain range. The Japanese set breakfast was excellent and made us feel happy from the start of the day. This was a return visit, and we were truly touched that the staff remembered us and greeted us warmly. Even when staff members change, consistently delivering “stable, first-class service” is proof of a truly outstanding Hotel. Everyone was friendly, attentive, and courteous, making our stay genuinely comfortable.

Almost directly connected to Kitahama Station, and the front desk staff were exceptionally kind. The room type I stayed in had a separate bathtub that was very convenient—overall, I had an extremely comfortable stay. I sincerely appreciate everything. I would love to stay with you again next time. Thank you very much.

This was a Hotel I’d wanted to stay at for a long time, and it was exactly as I’d hoped—the open-air barrel bath on the top floor and the terrace at night were amazing. I arrived late for breakfast and was told once that the scrambled eggs were sold out, but they quickly made more and brought them to me. Parking was also free for 24 hours per night, making it a great Hotel I’d truly like to stay at again. The only disappointment was that there was some dust left under the window when I opened the blinds. Still, all of the staff were kind, which made my stay even better.

The staff at the first-floor reception and lobby lounge were very pleasant and made me feel welcome. The Room had a separate washing area, which made bathing very comfortable as well. The variety and quality of the breakfast were excellent—I’d almost like to make this my regular Accommodation in Osaka. Just one thing: at the breakfast restaurant, a man who seemed to be the person in charge was giving quite strict instructions to an older female staff member, and his voice could be heard by guests. It didn’t leave a good impression. That female staff member was working very hard and sincerely.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

I made a Reservation at this Hotel for a concert at Kyocera Dome and stayed here. It was very comfortable, and the location was excellent. There are many stylish cafes and great restaurants nearby, so I really enjoyed it and would like to stay here again. Thank you to all the Hotel staff for your kindness.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

As it is also a training facility, there is a large desk, making it very comfortable for those who work in the room. The shower had good pressure, drainage was excellent, and perhaps because it is still new, everything was very clean and comfortable. The bed allowed for a restful sleep. Next time, I would like to try the breakfast.