บริเวณรอบๆ ตึกเฟสติวัลนากาโนะชิมะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I was concerned to find a small nail on the floor in the room, and dust had accumulated on the shoji frame. The room is compact but functional and convenient. At other Nono properties, there is a self-service coffee machine that anyone can use freely, but here only guests who pay for lounge access can have drinks. Perhaps because it was a weekday, the large public bath was not crowded, so I could bathe at a relaxed pace. After getting tired from walking around Osaka sightseeing spots, it was great to unwind in the hot spring.

We stayed for two nights and had a truly wonderful time. All of the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.

It’s close to Yodoyabashi Station, has a large public bath, and was affordable—I was very satisfied! I could use the large public bath almost by myself both morning and night, and the breakfast venue staff were kind; it was a great Hotel. In the morning, when I went to the large public bath in loungewear, I ended up sharing the same elevator with people heading to breakfast, which was a little embarrassing—but we weren’t acquaintances and we were all guests at the same Hotel, so it felt fine. If I can stay for that price on a Saturday, I’d love to stay again!

Thank you again for accommodating me on my business trip. This time, the Room sometimes smelled slightly musty. I’m not sure if it was just temporary, but it bothered me throughout my stay.

Close to Osaka Station, the lounge was fantastic—from tea to beer and other drinks, plus delicious snacks. I had an amazing time with my friends. This time, our main plans were visiting the Nakanoshima Museum of Art and chatting. We decided we’ll stay here again next time. I recommended it to both family and friends.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

The lounge was outstanding. Everything was perfect—afternoon tea, cocktail hour, breakfast, the view, and the service. Thanks to the delicious morning coffee and omelet, and the lounge staff’s warm smiles, I started the day feeling energized. I will definitely return again next time.

The bed was very comfortable and easy to sleep in. The pillow suited me perfectly—I almost wanted to take it home. It was also just a 2–3 minute walk to the Nakanoshima Museum of Art, which made evening visits very convenient. There were plenty of dining options nearby—if anything, it was hard to choose. If I have the opportunity, I would love to stay again. Thank you.

The air inside the Hotel, the quiet atmosphere, the cleanliness of the Room, the fresh air, and the convenience of the Facility—everything was excellent.

We stayed to celebrate our son’s first birthday, and the Hotel kindly made thoughtful arrangements for our Room, allowing us to enjoy a wonderful time. What left the strongest impression this time was the warm hospitality of all the staff. At the club lounge, they spoke kindly to our son and even played with him, treating us warmly throughout our stay. Even with a child, we were able to relax and spend time in comfort. We were also truly moved by the attentive service—remembering small details from casual conversations and offering considerate support before we even had to ask. It was clear they paid close attention to each guest. During meals as well, they thoughtfully helped so that our son could eat more easily, and we were able to enjoy dining together as a family. We have stayed here several times, but this visit once again made us feel glad we chose to come back. The Facilities and food are excellent, of course, but above all, I believe the warmth of the staff is this Hotel’s greatest charm. Thank you so much for turning such an important anniversary into a wonderful memory. We would love to visit again.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

I stayed here for a concert at Festival Hall. Since it was practically next door, I could go back and forth several times for merchandise sales and the show itself. Even after the concert ended, I was able to relax and fall asleep while enjoying the afterglow.

Whenever we travel to the Kansai area, we always stay at this Hotel. We stayed again last month and felt things had changed, but we found it more spacious and relaxing before the renovation. In our twin Room, one bed is fixed in place, so the space feels very tight, and again we felt it was more comfortable before the renovation. That was one of the reasons we chose this Hotel, so it was a little disappointing. When we checked out and stepped out of the Room, a staff member who was cleaning said “Thank you,” which made us feel really good. Even though it was hot and seemed like hard work, they still took the time to say that, which made us feel grateful—and we were able to leave in a pleasant mood. Thank you very much.

Both the Room and the large public bath were clean, and I had a comfortable stay. I especially liked that the toothbrush felt high-quality. Thank you very much.

Although it’s in the city, it was quiet and comfortable. The roomwear was provided as well, making for a very relaxing stay.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

We stayed here for our wedding anniversary. In a word: it was amazing! It’s the kind of hotel that makes you want to come back even while you’re still staying. From the moment we stepped into the lobby, we were surrounded by an extraordinary atmosphere—it felt like a special time was beginning. The room was spotless and very comfortable, and the view was stunning! We were also truly happy with the anniversary surprise. Thank you so much. The lounge service and ambiance were wonderful as well, and we could relax while enjoying the view. The pool had soothing music and slightly dim lighting, creating a calm atmosphere where we could unwind. All of the staff were kind, which made our stay very pleasant. The bedtime chocolates were delicious too. The breakfast buffet was excellent, and we were especially impressed by how good the roast beef was! We’re really glad we chose this hotel for our anniversary—it has become one of our favorites. We’d love to stay again!

At check-in, even though I had a Reservation, the wait after scanning the QR code felt long. Also, this time—though I may have simply missed it—I don’t think the staff at the front desk greeted me. Well, I guess I haven’t spent enough to deserve a greeting.

The Room was thoroughly cleaned and very tidy. It was a twin Room, but quite compact—so much so that we had to move the table a little to make space when sitting on the sofa. Still, the sofa by the window was very comfortable, and we were able to relax while enjoying the view. I understand it can’t be helped due to the layout, but the toilet was also quite small, and I bumped my knees a few times when opening and closing the door. The washbasin area was also a bit dim. There are plenty of mirrors, but it’s not ideal for doing makeup, so I recommend using the powder room in the large public bath in the morning. On the other hand, the large public bath was excellent. When I first got in, the water felt quite lukewarm, but it gradually became properly warm and very relaxing. The view from both our Room and from the large public bath was wonderful, and I think you can probably enjoy great views from any Room. Breakfast was delicious as well, and overall we were very satisfied. This time we enjoyed the daytime scenery, so next time I’d like to stay again during Nakanoshima’s illumination season.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.