บริเวณรอบๆ ตึกเฟสติวัลนากาโนะชิมะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I stayed here for a trip to Umeda and had a pleasant experience. I used the large public bath, which was very convenient as it was available until late at night. On a rainy day, towels were provided at the front desk, which I thought was excellent service. The availability of newspapers is also a nice touch for business travelers. If I have another opportunity, I would love to stay again. Thank you very much!

It was a Multiple Night Stay, and everything was so wonderful that I didn’t want to leave. You provided a spacious Room, which made remote work very comfortable, and the amenities were excellent. The breakfast, complimentary service drinks, and coffee were all delicious, and I looked forward to them every day. I also used the Onsen and laundry services, and every Facility was easy to use and truly great. All staff members were courteous and thoughtful in every way, including when I asked for a taxi—thank you for taking such great care of me. I have already made another Reservation for three nights in late August as a repeat stay. This has become my favorite place so far—I would like to stay here whenever I visit Osaka in the future. Thank you very much, and I look forward to staying with you again.

The view from the Room was enjoyable, with a clear look out over various roads. The temperature in the large public bath was not too hot—just right for me, comfortable enough to stay in for a long time. The lounge was cozy, and I used it before and after check-in, after bathing, and even after check-out. I also thought it was fun that there were games like Othello available. There were many young staff members, and everyone was kind with wonderful smiles. Thank you very much.

Thank you again for accommodating me on my business trip. This time, the Room sometimes smelled slightly musty. I’m not sure if it was just temporary, but it bothered me throughout my stay.

I stayed here for my birthday. When I entered the Room, there was a message card and other thoughtful touches, and they arranged a Room with a great view as I had requested in advance, which I was very satisfied with. I originally planned to stay for two nights, but I liked it so much that I extended my stay by one more night. When I visit Osaka again, I would love to stay at Zentis again. Thank you very much.

I made this Reservation for my parents, who live in the countryside, for a sightseeing trip. As they are elderly, I was worried and contacted you in advance with a few requests, and your kind and attentive support gave me peace of mind. I was very happy to hear that they had such a wonderful experience. They said they were excited by the view from the Room and also enjoyed the lounge, making the most of their first trip in a long time. We would love to stay with you again. Thank you very much.

The lounge was outstanding. Everything was perfect—afternoon tea, cocktail hour, breakfast, the view, and the service. Thanks to the delicious morning coffee and omelet, and the lounge staff’s warm smiles, I started the day feeling energized. I will definitely return again next time.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts to bring for local people, which was extremely helpful. Both the Room and the spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka very pleasant.

I stayed for a Multiple Night Stay for a conference. On the first day, because of typhoon-related rain, I had a tempura course at the Japanese restaurant on the 5th floor. The ingredients and flavors were excellent. When the weather is nice, you want to eat outside, but this time I was glad it was raining. I also paired the tempura with sake and returned to my Room in a great mood. It was a wonderful evening.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

The renovated interior was very comfortable. The bathroom in particular felt brand new, and I highly recommend it.

We stayed for four nights with breakfast included. The Room was spacious enough, and we were able to relax comfortably. The breakfast buffet offered a wide variety of options, including some daily specials, and everything was delicious. It takes about a 10-minute walk from Osaka Station/Umeda Station, but the direct underground access is very convenient in bad weather. If I had one request, I would have liked a few more hangers. This is a Hotel we would love to stay at again.

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.

This was my first time making a Reservation and staying at voco Osaka, and overall it was very good. Most of the service staff were foreigners, but they seemed to be well trained.

Both the Room and the large public bath were clean, and I had a comfortable stay. I especially liked that the toothbrush felt high-quality. Thank you very much.

Whenever we travel to the Kansai area, we always stay at this Hotel. We stayed again last month and felt things had changed, but we found it more spacious and relaxing before the renovation. In our twin Room, one bed is fixed in place, so the space feels very tight, and again we felt it was more comfortable before the renovation. That was one of the reasons we chose this Hotel, so it was a little disappointing. When we checked out and stepped out of the Room, a staff member who was cleaning said “Thank you,” which made us feel really good. Even though it was hot and seemed like hard work, they still took the time to say that, which made us feel grateful—and we were able to leave in a pleasant mood. Thank you very much.

I stayed here for a concert at Festival Hall. Since it was practically next door, I could go back and forth several times for merchandise sales and the show itself. Even after the concert ended, I was able to relax and fall asleep while enjoying the afterglow.

This time, when I arrived and headed to the self check-in machine, a female staff member stopped me before I touched it and asked for my name. As I was getting my phone ready so the QR code could be scanned right away, she looked at my screen without saying anything and touched my phone. It may have been just my misunderstanding, but it felt a bit intimidating. After that, I couldn’t clearly hear what someone behind the front desk said—something like “day use,” maybe—but they let me use the machine anyway, as if to say it was fine.

It was a great Hotel with luxury and excellent service. The spa and pool in the Hotel were very good.

The Room was very clean, and the front desk staff were very helpful! The location is convenient, so I would like to stay here again on my next business trip to Osaka.