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From our Room on the 17th floor, we enjoyed a wonderful view through the large windows of the Yodo River, Mt. Rokko, and Awaji Island. The breakfast we had been looking forward to was outstanding. The garden was beautiful, and the lobby lounge was lovely as well. Next time, I’d l

The Club Lounge hospitality, delicious food, and overall comfort were all outstanding, and the Room facilities and amenities were perfect as well. We were very satisfied again this time. We had a small issue in the Room, but a specialist came right away and resolved it promptly

Everywhere in the property had wonderful and spacious interiors, and my heart was healed by the extraordinary space and the lovely scent of Casablanca flowers. I was considering a suite for the room, but the superior twin on the club floor was also sufficiently wonderful and sp

Since the checkout was at 12 o'clock, I was able to spend my time leisurely. It was very comfortable. Thank you very much. The chocolate muffin available at breakfast was delicious, and I wanted to purchase it. I couldn't find it, so I assumed it wasn't for sale and gave

They had Japanese, Western, Chinese dishes and fruit, and everything was delicious. The brown sugar “Almond Koka” pudding for dessert sounded unusual so I tried it skeptically, but it was great—I recommend it. The wine and other drinks were also satisfying. I’d like to stay ag

The relaxation staff were all very skilled and pleasant, making the experience wonderful. Additionally, the Hotel staff were all very friendly and welcoming. The breakfast had a wide variety of options, and the freshly prepared omelets were delicious. We would love to stay he

Also, I was glad I chose the plan with breakfast. It was delicious. The staff at the breakfast venue were really courteous and kind. Thank you very much. Furthermore, since the hotel is the starting station for the bus to the airport, it was really convenient. It was the perfect

We had decided well in advance to celebrate our daughter’s 20th birthday in the Ever White Room. You kindly arranged a high-floor Room as requested, and she was truly delighted. The night view and the atmosphere of the Room were outstanding, and all the staff were very pleasant

I stayed at the accommodation for my daughter's and my birthday, and the staff congratulated us multiple times. There was a handwritten message in the room, and even when we used the pool, we received a handwritten message card. It made me truly happy and moved. I would love to

With high ceilings and a spacious, spotless interior, plus more than enough coffee and tea provided, we were able to relax throughout our stay. The bathroom and toilet were separate as well, which made things even more comfortable. It was also very convenient to have direct acc

As the Reviews said, my stay was wonderful from check-in to check-out, and I was very satisfied. The Specialty Salon served exceptionally delicious dishes made with premium ingredients, and the tableware and glasses were also stylish. The salon was always calm and relaxing, wit

It was spacious, clean, and had a great view, which made us very satisfied. The flooring was especially beautiful, and with socks provided, we could relax barefoot in the room—something unique for a Hotel experience. In the early morning, I enjoyed working out at the gym whil

The Facility and amenities were modern and comfortable, but one small point: in the guest room restroom, towels were kept in a basket, and it would be helpful to have a bar or hook to hang used towels. Overall, as a new Hotel it was clean and we had a wonderful time—we would defi

The front desk was bright, and the staff provided courteous service. On the rainy arrival day, I left my luggage in the morning and borrowed an umbrella to head straight to Arashiyama for a meeting with a friend from Kyoto, which was very helpful. The ladies' floor was comfor

The single room had ample space, allowing me to move around easily even with my suitcase open. Additionally, I am grateful to the cleaning staff for their polite response despite my sudden request. I would definitely consider this accommodation as my first choice when visitin

The property and the reception area were different, but when I first went to the property, I was kindly guided to the reception area! The other staff members were also kind, and their customer service was excellent. I unexpectedly had a multiple night stay about two days prio

The bathroom and toilet were separate, and the shower head, hairdryer, and straight hair iron were from ReFa. The TV had YouTube and Netflix apps, the sleepwear was separate pieces, and there was a Seven-Eleven on the first floor, making my stay comfortable every day. I also ap