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Watching the front desk staff, I feel they are always kind, courteous, and wonderful with everyone. I’m truly impressed by how warmly they treat both Japanese guests and international visitors without any distinction. Despite being a very popular Accommodation and consistently bu

The Room was, of course, spotless—gorgeous and exceptionally comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym a

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

Among the four hotels in Osaka where I had meat soup for breakfast during this trip, this hotel's version was particularly outstanding. The pudding made with Ranou eggs and the clam broth were also exceptional. (The only downside was the 1-hour time limit for breakfast; I wish

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

The large public bath was a relief for my tired feet and helped ease my fatigue. Though not spacious, the Room was compact, functional, clean, and had an incredibly comfortable bed. The smoothie service in the morning and the quality of breakfast were excellent. The abundance

Enjoyed the stunning night view from both the bath and bed, as well as the thoughtful breakfast and relaxing time in the lounge. The breakfast starting with sparkling wine was delightful, featuring three different egg dishes over three days and freshly baked bread each time. On N

Not only is the interior concept exceptional, but the sophistication and professionalism of the staff also provide unparalleled service. The smart service of the hotel car provided at departure left a deep impression, making it one of the hotels I definitely want to visit again

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

● Even when I forgot something after checking out and contacted them, they responded promptly and helped me out. I apologize for any inconvenience caused; thank you very much. The warm hospitality of the staff made our family trip even more enjoyable and left us feeling happy! W

After listing the places I wanted to visit and deciding on transportation methods, I was able to cover most of my desired spots. I stayed for two nights and appreciated that fresh towels and amenities were provided for the second day as well; it made for a comfortable stay.

The front desk was bright, and the staff provided courteous service. On the rainy arrival day, I left my luggage in the morning and borrowed an umbrella to head straight to Arashiyama for a meeting with a friend from Kyoto, which was very helpful. The ladies' floor was comfor

I chose the Western-style breakfast, but the Japanese options were also extensive; it was the best meal I had during my stay in Osaka. The front desk staff were outstanding, and everyone—from the waitstaff and chefs to the Room attendants—greeted me warmly, making my stay truly

The room had 2 beds, a sofa bed, and a single bed, all comfortable for a good night's sleep. There was even a three-sided mirror dresser with actress-style lighting. The view from the room was great, and we enjoyed Onsen in the private bathroom. Being right in front of Fukushima

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa