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This Hotel was truly exceptional, with breathtaking Hayama views and the warm hospitality of the staff. The Misaki-grown longtooth grouper served at dinner was especially memorable—the chef’s cooking was perfect, and I was genuinely impressed. The plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With wonderful cuisine and outstanding service, it became a truly special stay. Thank you very much.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

I stayed here once shortly after it opened, and the view from the Room, the cleanliness, and the bath were all outstanding, so with my birthday coming up I decided to visit again. Just like last time, everything was just as wonderful; the meals felt even more generous than before, and they were delicious—I was very satisfied. As with all Accommodations in this group, the service is excellent and full of thoughtful touches, so I can confidently recommend it to anyone. Thank you very much.

It was a wonderful Hotel. The Room was very spacious, and the view was exceptionally beautiful. I took photos many times while enjoying the view in the morning, afternoon, and evening. The buffet offered a wide variety of dishes, and both breakfast and dinner were delicious. The Onsen was also incredibly relaxing and excellent. I would love to stay again.

The Hotel’s service was attentive down to the smallest details and truly wonderful. In the lounge, they asked about my child’s juice preference and kindly made a special peach juice for us, which really impressed me. The building is stylish, and there were also Yayoi Kusama prints that I was glad to see up close. I’d love to stay again.

We had an amazing time. Thank you very much. We will definitely book again next time.

This accommodation provided an environment for dogs that felt as close to home as possible, something we had never experienced before. Both our dog and family were extremely satisfied. The service was excellent as well.

A peaceful Onsen Accommodation tucked away in the mountains. The silky-smooth hot spring water was wonderful. The old building has been renovated and feels clean, and the meals were delicious—I’d definitely like to visit again. However, the road to the Accommodation is a narrow single-lane route, so it may not be suitable for large vehicles or guests who are not confident drivers. There are also many stairs inside and outside the building, so it may not be ideal for elderly guests or anyone with mobility concerns.

The building and Facility are not new, but everything is kept very clean. There is also a spacious pool for dogs, so even in the hot summer we were able to play and cool off. The sea is right next door, so you can enjoy the beach as well, and Umagase Domon is about a 20-minute walk away—perfect for an early-morning stroll. Above all, the highlight is the luxurious meals. To finish dinner, nigiri sushi is served. Even after enjoying so many delicious dishes beforehand, it was so tasty we could easily eat it all. The meals for dogs are luxurious too. All of the staff were very kind to our dog and treated us with great care. We made wonderful summer memories here.