บริเวณรอบๆ อาคารมารุโนอุจิใหม่ × โรงแรม·เรียวกัง ที่มีการประเมินน้ำพุร้อนและอ่างอาบน้ำในระดับสูง

From the moment I arrived, I was deeply moved every time by the warm hospitality of being greeted by name. Check-in was extremely smooth, and I always love the guidance to my Room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and the Room setup and cleaning were flawless down to every detail, allowing me to stay comfortable throughout my visit. I am always grateful to the housekeeping team. The reception staff in the spa area also provided wonderful service, and the concierge team’s prompt and polished support was a great help. In addition, the limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exquisite and became a delicious memory that stayed with me. I also enjoyed my time at the lobby lounge and would definitely like to visit again. Everything was truly perfect—this is a wonderful Hotel that left me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay again.

Staying at the Tokyo Station Hotel had been a long-held dream, and it was even more wonderful than I imagined. From our Dome-side room, we could watch the flow of passengers coming and going through the ticket gates, and enjoy unique features of Tokyo Station such as the original brick walls preserved since its construction. Despite its rich history, not only the guest room but also the corridors and shared areas were impeccably cleaned—beautiful, spotless, and truly impressive. The staff’s service was also outstanding, allowing us to enjoy a flawless stay. The bathroom was spacious and relaxing, and breakfast was delicious as well. We stayed to celebrate our 35th wedding anniversary, and we were deeply touched by the warm hospitality—preparing a commemorative gift for us and taking photos to present as a keepsake. Thank you for giving us such wonderful memories.

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

Thank you very much for your hospitality. I had long been interested in staying at the Marunouchi Hotel with my daughter and grandchild, and I am truly satisfied that we were finally able to do so. I often use Tokyo Station when returning to my family home, and each time I transfer between private railway lines and the Yamanote Line, I have thought I would like to stay at this highly rated Hotel nearby where I could relax at ease. This time, we stayed after taking a stroll around Takanawa Gateway with my daughter and grandchild. From the attentive care of all the staff to the immaculate floors, guest rooms, and restaurant, I was impressed that such a calm atmosphere could be created in the heart of Tokyo. I would definitely like to stay again. Also, since the lounge was being used by guests enjoying cigars, we had a few drinks at the French restaurant instead. The Moscow Mule was delicious, and gazing at the lights of the surrounding buildings near the station made me feel truly elegant. Thank you very much.

This was my first stay in four years, and I was completely satisfied with everything—the clean Facilities and the thoughtful care from the staff. I could also clearly see your environmental initiatives, and it really felt like you are making a genuine effort. Breakfast was carefully prepared item by item, and the health-conscious dishes were delicious as well. In the evening, since my birthday is next week, my friend ordered champagne via room service, and when the staff member delivering it heard that, they brought me chocolates too. I truly appreciated the kind gesture. I would love to stay again for another special occasion.

The location is excellent, and the large public bath and carbonated spring are fantastic! Thanks to a complimentary upgrade, my stay was extremely comfortable. The staff’s hospitality is top-notch, and I’m very satisfied. It reminded me that this Hotel is a great-value classic. I’ll definitely be back.

I was very happy to be able to sleep soundly at the Hotel. As expected, the Room was clean, and the amenities were excellent, so I was very satisfied. I was a bit concerned that the tables were close to other guests, but I really enjoyed the delicious breakfast. Thank you for your hospitality.

I stayed here on the 1st and 3rd nights of a 3-night, 4-day trip. I’ve stayed many times, and it’s always very comfortable. This time I was traveling during a typhoon, but because the hotel is adjacent to Tokyo Station, I was able to enjoy various places without getting wet in the rain, which was a huge help. The Room is always clean, and the breakfast is delicious. The staff were very kind and treated my children warmly as well. I will definitely stay again.

This was our first trip to Tokyo, and we stayed for 3 nights and 4 days as a party of two. It’s very convenient—just a short walk from the exit after going through Yaechika from Tokyo Station. The staff were kind and attentive, which made for a pleasant start to our stay. The Room was spacious enough for two people, and the bed was almost too big (in a good way!). During our stay, we didn’t hear any noise at all from neighboring rooms or the hallway. It was so quiet that we wondered if we were the only guests on this floor—thanks to that, we slept soundly every night. There were many Western guests as well, and everyone was friendly and well-mannered. In the elevator they would let us go first, and they’d smile when passing in the hallway—it really impressed us. We had a completely stress-free stay, which made our Tokyo trip truly enjoyable. Thank you very much to all the staff. We would love to stay here again when we visit Tokyo!

This was my second stay. The location was very convenient, within walking distance of a major station. Check-in was courteous and smooth, and this time a new staff member and a senior staff member escorted me to my Room as part of their training. Both were very polite and provided pleasant service. Above all, I was impressed by how clean the Room and bathroom areas were. The bath, toilet, and sink were spotless—it's rare to find a Hotel kept this clean. At check-out, I also received deodorant wipes, which was a big help because it was extremely hot that day. I really appreciated the thoughtful gesture. The only minor issue was that the Wi-Fi signal was a bit weak and not very stable. Overall, I had a very comfortable stay. I would like to stay here again!

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

The welcome sweets reflected thoughtful hospitality and were a delight. The breakfast venue offers a spectacular view overlooking the Imperial Palace. Although there were many international staff members, both they and the Japanese staff were cheerful and kind throughout our stay.

I stayed here to celebrate my birthday in advance. There was a “Happy birthday” message in the refrigerator and macarons beautifully served in a glass. I was very happy.\nIt’s always such a comfortable space, so I stay here whenever I can.

I stayed for three nights on a business trip. First of all, the location is excellent! There’s an entrance to Yaechika very close by, and it was convenient to be able to walk to Tokyo Station with hardly getting wet even in the rain. The Room is on the small side, but it felt compact and easy to use. There were plenty of amenities, and I especially appreciated the face masks. The front desk staff were also very pleasant, and I’d definitely like to stay again!

It was very convenient and easy to use. I’d like to stay again.

It was a very comfortable Hotel. Since it was a king-size bed, we were able to share one bed as a parent and child. I would like to use it again.

This was my second stay, and the Hotel staff's service was truly excellent, making my stay very pleasant. They are very friendly to dogs, and basic amenities are well provided. (I made the reservation for my dog by phone.) It is also conveniently located near Tokyo Station.

We had something to celebrate, so we chose Ascot’s Plan. We decided immediately because it included late check-out, which meant we could relax longer than usual, and it also came with macarons and champagne. Since we don’t handle alcohol well, we weren’t sure what to do, but after letting them know in advance, they kindly prepared a very delicious mandarin orange juice for us, which we truly appreciated. On top of that, we weren’t expecting a Room upgrade at all, so we were genuinely surprised when we entered the Room. We stayed here once around the time it first opened, but this stay felt completely different from back then. Because room service was only available during limited hours, we couldn’t use it and deducted one star. However, this time we brought some ingredients with us, so we were happy to be able to cook the dishes we wanted. The kitchen also had four IH burners and allowed us to cook multiple items at once, which was very helpful. We used the restaurant for breakfast, and I was surprised not only by the Western selection but also to see grilled eel rice on offer! The Room was very clean; the indirect lighting allowed us to set the brightness exactly as we wanted; and the bathroom was spacious and relaxing—overall, we were extremely satisfied with the Room. Being able to stay in that comfortable space until 2:00 p.m. felt truly luxurious. Thank you very much.