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I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful o

The Room was spacious, clean, calmly furnished, and very relaxing. Also, if you check the route from Osaka Station or Umeda Station to the Hotel in advance, you can get to the Hotel with hardly getting wet even on rainy days, which I found very convenient. In addition to its gr

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

I chose the Western-style breakfast, but the Japanese options were also extensive; it was the best meal I had during my stay in Osaka. The front desk staff were outstanding, and everyone—from the waitstaff and chefs to the Room attendants—greeted me warmly, making my stay truly

Enjoyed the stunning night view from both the bath and bed, as well as the thoughtful breakfast and relaxing time in the lounge. The breakfast starting with sparkling wine was delightful, featuring three different egg dishes over three days and freshly baked bread each time. On N

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

You can take a walk to the museums in Nakanoshima, and it's a perfect location for exploring the Yodoyabashi, Kitahama, and Honmachi areas. The Room is spacious, with plenty of room to open a suitcase on the floor, and there is a two-seater sofa, making it very comfortable. M

What I liked I chose the Room-assigned-at-check-in Plan, and they gave me a room with a queen-size bed, so I had a very comfortable stay. The TV was positioned so it was easy to watch from the bed, and I could use my own account to watch streaming services—perfect for someone lik

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

It was spacious, clean, and had a great view, which made us very satisfied. The flooring was especially beautiful, and with socks provided, we could relax barefoot in the room—something unique for a Hotel experience. In the early morning, I enjoyed working out at the gym whil

Additionally, we were delighted by the thoughtful celebration arrangements including balloons, cake, Japanese sweets, non-alcoholic champagne, and chocolates. We also enjoyed using the pool and spa facilities; they were clean and provided an elegant experience. One concern was

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

Not only is the interior concept exceptional, but the sophistication and professionalism of the staff also provide unparalleled service. The smart service of the hotel car provided at departure left a deep impression, making it one of the hotels I definitely want to visit again

Breakfast offers a choice between a bento box and a sandwich, and you can eat at the venue or take it out to your Room or elsewhere, which is handy. The bacon-and-egg sandwich was filling and delicious. The female staff are always cheerful and efficient, so I can enjoy breakfas

This was my first time staying at the property. The room was spacious and had a sense of cleanliness, allowing for a pleasant stay. There was also a large public bath, which was very enjoyable. The breakfast buffet was also very satisfying. After breakfast, it was a bit d

They make efforts to ensure the food is easy for international guests to enjoy, with thoughtful attention to detail. The head chef even encouraged us to eat plenty and relax, making our stay enjoyable. I look forward to meeting the head chef and all the staff again during my ne

It’s new and clean. Amenities are minimal, and the room's refrigerator requires guests to turn it on after check-in, showing great eco-consciousness. The location was excellent, close to Hankyu Umeda, with many lively bars under the railway tracks. Next time, I’d like to vi