บริเวณรอบๆ ศาลเจ้าทาเคดะ × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

Although it was a small ryokan that accommodates only a few guests, it was a very quiet, comfortable place with a traditional Japanese atmosphere. The staff were also very attentive. I was especially impressed by how wonderful the meals were, and I really liked the tastefully chosen tableware as well.

We stay here mainly for Arashi no Yu, and every time it’s one moving experience after another—thank you again for this visit. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful experience.

This was my first stay here, and I was impressed from the start by the unique tea served on arrival. The room was thoughtfully stocked with every amenity you could hope for. I also enjoyed the private bath and the meals. The attentive, detailed hospitality was wonderful. One small thing: perhaps it was just bad timing, but when I visited the shop a few times there was no staff present, so I hesitated to call someone—though I was able to shop the next day without any issues. Thank you for taking such good care of me.

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

The large public bath opened at 5:00 a.m., so I was able to enjoy it comfortably on my own. The entire property was very clean. Having to tap the room key to access each floor made me feel safe.

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

It’s a Business Hotel rather than an Onsen Ryokan, but the large communal Onsen bath has excellent water quality and really helped melt away my fatigue. In the evening, there was a free light-meal service that was far more generous than expected. Breakfast was buffet-style with a wide variety of options, and the taste was very satisfying. Some parts of the in-house Facility feel a bit dated, but it more than makes up for it with comfort and overall satisfaction. Highly recommended for anyone looking for great value while still enjoying an Onsen.

You can see the castle very close from the window! This Hotel has a wonderful atmosphere. It’s ideally located near the station. I’d love to stay here again next time.

I always stay here when I’m in town for work. The large public bath is closed for cleaning from 1:00 to 5:00, but at other times you can use it as much as you like, which is perfect for relaxing after work or on days off. The staff are always friendly and helpful, so I can stay comfortably every time. I also personally like that you don’t need to wear shoes inside the building.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

Because our Room was on the 2nd floor, we were disappointed that we couldn’t see the koi in the pond. My wife is pregnant, and it was difficult because it was a long walk to the elevator. Not only in the garden but also around the open-air bath in the large public bath, many decorative stones were placed throughout, which made it very relaxing. I thought it was very rare to have an outdoor cold plunge bath for the sauna. Next time, we’d like to stay at the Ryokan longer and relax in the open-air bath.

I stayed on a weekday and was able to relax in a calm atmosphere. The sauna and hot stone spa, in particular, felt private, so I could unwind without worrying about others. The meals were also generously portioned and very satisfying. I’d like to stay again when I want to take it easy.

Above all, the slope from the parking area into the Ryokan felt truly welcoming. At check-in, the staff spoke politely and with great hospitality, and they answered exactly what we needed right away—with a smile. Since it is run by Chateraise, the sweets and tea served on arrival were also wonderful. There was a wide variety of black teas as well.

We stayed here during summer vacation on a trip with our grandchild. After check-in, we first enjoyed beer and snacks in the lounge—more like light meals! Our grandchild happily ate them too. The service of having a magic show performed right in front of you was amazing! Our 3-year-old grandchild watched the magic with a big smile and looked so happy, which made us glad. Of course, it was a magic show that adults could also get completely absorbed in and enjoy. Dinner was also very delicious. The Onsen was wonderful as well. Done—we’ll definitely stay again at this Accommodation! It was an Accommodation we could truly enjoy for the first time in a while.

The all-you-can-drink alcohol option was great. It would be even better if the bath area were separated for men and women.

I was very satisfied with how clean the room was—much nicer than I expected from the exterior, and it seems to have been renovated a few years ago. The sense of openness from being able to stretch out on the Ryukyu tatami mats was unbeatable. A Japanese-style room really lets you make great use of the space. Thank you for your hospitality—I will stay again.

We stayed with you for 2 nights and 3 days from September 13 to 15, 2026. We stayed many times back when it was Kanpo no Yado Isawa, and since it became the Chateraise Hotel, this was our third stay. I think it’s a very nice Hotel with a calm atmosphere. Since becoming the Chateraise Hotel, there are welcome cakes and all-you-can-eat ice cream, and the perks are very generous—overall, I think it’s an excellent Hotel. There are also many places to sightsee nearby. Each time we visit we go to Takeda Shrine, Shosenkyo Gorge, the winery next to the Shosenkyo Ropeway station, the Kikyouya factory tour, Mt. Fuji, Oshino Hakkai Springs, Kitaguchi Hongu Fuji Sengen Shrine, and we drive around the Fuji Five Lakes area while stopping at roadside stations. For souvenirs we buy Kikyou Shingen Mochi and Sunshine Red grapes that are only sold in Yamanashi Prefecture. It’s a place that never gets old no matter how many times we visit, so I’d like to continue using this Chateraise Hotel for years to come. I have no particular complaints—it’s a good Hotel—but if I had to suggest improvements: After staying three times, I felt the ice cream selection is always about the same. Also my favorites (rum raisin, almond jelly flavor, mango) were not available. I came this time hoping they might be offered—but they weren’t—so that was disappointing. When I checked at a Chateraise shop near home, those flavors cost the same as what is provided here. So I wondered why they aren’t included. If I’m going to stay here anyway, I’d really like to be able to eat my favorite flavors—please consider this request. Also regarding the shop on the first floor: it only sells items that are also available at my local Chateraise store near home, so they don’t really work as souvenirs. If possible, I would like you to stock about half exclusive-to-Chateraise Hotel Isawa items (or special Chateraise souvenir products) and half Yamanashi souvenirs in the shop. When I tell people “I went on a trip to Yamanashi” and give them souvenirs that can be bought at my neighborhood Chateraise store too، they ask “Wait—where is this souvenir from?” So if possible، please improve this as well. I will use your Hotel again when traveling، so thank you in advance. Lastly، it feels lonely not having any spot-billed ducks anymore.

We stayed here during Golden Week. First, we checked in at the front desk, and the male staff member’s guidance was very unhurried, polite, and easy to understand. His kind smile also left a great impression. Right after check-in, what caught our eye was a mountain of sweets, ice cream, and even an automatic pancake maker. My spouse and I both love alcohol, so we headed straight for the drinks corner without even looking at the snacks! They had a full selection including beer, champagne, wine, and shochu, and we enjoyed them along with homemade cream cheese. Dinner also included shabu-shabu and crab. The crab was small but sweet, and the shabu-shabu came with both beef and pork—both were delicious. The ponzu sauce was especially tasty (is it homemade?). We were told we could bring drinks back to our Room after dinner as well, so after bathing we brought some along and enjoyed them. They also lend out games, so we borrowed a nostalgic Famicom and had a lot of fun in our Room. This Accommodation was perfect for us as a couple—we truly enjoyed our stay. We would definitely like to visit again.

It was very clean and comfortable. The breakfast menu was very satisfying. I would love to stay again if I have the opportunity.

It was a lovely, well-maintained ryokan. Since the price was low, I wasn’t sure what to expect, but it was very clean and relaxing.