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Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

I chose this hotel for my first trip to Hakata because it has convenient access from Fukuoka Airport, is close to the station, and has a large public bath. All of the staff were polite and kind. I had sent my luggage ahead of time, and they brought it to me at check-in, and when I accidentally left without my card key, they handled it with a smile. The Room was spacious and very clean. There were separate slippers for the public bath and disposable slippers for use in the Room, which helped me relax. There were also plenty of restaurants and food stalls nearby for dinner, making it easy to get around at night. It was a very satisfying trip.

From the photos, I initially thought we would have to climb stairs to enter, but the building is designed so you can take an elevator down to the basement, which made our stay with my elderly mother easy and comfortable. The design is outstanding, and after entering you first arrive at the basement front desk and lounge—an exciting start that really builds anticipation. The Room was bright and open, with a very spacious bathroom; the sink area is separate and close to the bedroom, making it extremely convenient and comfortable overall. This is a Hotel I definitely want to return to.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

The location is practically Tenjin (nearest station: Akasaka), making it convenient not only for the office district around Nakasu and Hakata, but also for shopping areas like Tenjin and Yakuin, as well as academic neighborhoods such as Nishijin. Whenever I end up staying in Fukuoka on short notice, I always rely on this Accommodation. My stays in Fukuoka are usually packed and physically demanding, but it’s reassuring that there are Rooms with separate bath and toilet and a bathtub where you can stretch out your legs. On top of that, the 12:00 checkout Plan is available, so I can comfortably stay out late entertaining clients. That said, I oversleep every time and still haven’t made it to breakfast—but that’s just part of the charm. Next time I stay, I plan to fully enjoy breakfast as well.

It was very convenient for getting around, as it’s close to the station. Tenjin, the main downtown area, and the airport are also nearby. You can even walk to Canal City through the covered shopping arcade, so it was fine even in the rain or at night. The Hotel staff are always at the counter and greet you every time you pass by—they’re kind and helpful. I also asked them to arrange a taxi; there were a few minor Japanese mistakes (perhaps because the staff member on the internal line was a foreigner), but everything was understood without any issues and they handled it politely. Amenities are neatly arranged in front of the elevator for self-service. In the Room, there were cleansing oil, toner, emulsion (lotion), and hand & face soap—more than enough unless you’re particular about brands. During my Multiple Night Stay, when I put out the sign saying cleaning wasn’t needed, they left towels, nightwear, coffee, etc., outside my door. I really appreciated that. The Room was clean as well. Something I dropped rolled under the bed so I reached in to pick it up—there wasn’t even any dust on it, which honestly surprised me in a good way. Overall, I was very satisfied with this Hotel and would gladly stay again.

The front desk staff were truly kind, the view from the corner Room was amazing, and I really appreciate that it was spacious and clean with all amenities properly prepared in the Room! The bathroom and other water facilities were spotless as well. The location is great, and when I come to Fukuoka again, I’d love to stay here. Thank you for taking such good care of me!

We stayed in a Premier Twin Room for three people. It was compact but very functional and easy to use, and it felt new and clean, so we had a comfortable stay. [What we liked] - The shower and hair dryer were ReFa; the shower mist in particular felt amazing. - The bath and toilet were separate, which was very helpful for three people. - The bed had a wonderfully soft, springy feel and was extremely comfortable. The pillow height and firmness were just right, so I slept soundly. (I often struggle to find beds or pillows that suit me, so I was impressed!) - There was a Nespresso machine, and the cups and saucers were stylish—enjoying delicious coffee in the Room was a treat. - A convenience store is nearby, which is handy. It’s also just two stops from Hakata with great access; if you go through the commercial complex connected to the station, you can get there with almost no time spent walking outside. (It was a hot day, so this really helped.) - Although it faces a main road, the hotel interior was very quiet. - I called the front desk with a question late at night (and felt bad about it), but they responded kindly and politely. I’d definitely like to stay here again next time I visit Hakata!

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

No matter when I stay, the staff are always wonderful—friendly and truly pleasant to deal with. The rooms are thoroughly cleaned, and I was able to relax in comfort. There’s a unique sense of ease that lets me be myself, and it feels like coming home. Thank you, and I look forward to staying with you again.

It was a newly opened Hotel and very clean. Breakfast was delicious, and it was great to be able to eat at a restaurant with an ocean view. I would definitely like to stay here again. You can get to PayPay Dome on foot or by bus, so it’s recommended for Hawks fans. The hallway was very cute.

The Hotel staff were very pleasant and helpful, which was great. However, in the large public bath, while some foreign guests were soaking in the tub, they left bath items and locker keys at the washing stations so others could not use them. When I tried to use one, they got out of the bath and told me—using a foreign language and gestures—that I was not allowed to use it. All of the washing stations were occupied by foreign guests for a long time, so several people besides me had to wait for quite a while. I stayed for two nights, and it was the same both days, which made going to the public bath stressful. The Hotel was clean overall—the Room was spotless and breakfast was delicious.

Family-friendly and comfortable for a pleasant stay. We keep coming back! Looking forward to staying again.

This was my first stay, and the hotel’s convenient location near the station, the late-night curry, and the excellent breakfast were especially appreciated for a business trip. It’s also close to Nakasu’s yatai food stalls and Tenjin, making it easy to get a feel for the local atmosphere—great for conversation topics during business meetings.

The service and the POLA amenities were truly excellent. Unfortunately, many overseas guests may not use the air purifier. When I tried to use it this time, there was a blue straw between the unit and the wall. There was also dust, which was disappointing. There was towel lint on the shelf above the toilet. It was disappointing, especially since Richmond had been recommended to me.

I was also working remotely during my stay, and I truly appreciate your consideration regarding the cleaning schedule. The Room layout was ideal for remote work as well. Also, some Business Hotels recently have very small closets, but yours had ample space and was perfect for a Multiple Night Stay. Thank you very much.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

We were completely satisfied with the location, price, and service.