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This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

I stayed here during my Biwaichi trip. You can bring your bicycle into the room, and while you are in the room, you can also charge your e-bike battery. The room was clean and the bed was very comfortable. The restaurant meals were also very delicious. The bath was comfortable as well. I’ll definitely stay here again for Biwaichi or other trips!

Thank you for coming out to the car in the rain to help with our luggage. We were able to enjoy dinner at a relaxed pace in a calm atmosphere. I’m a light eater, so I’m very sorry for not finishing everything. When we visit Shiga again, we would love to stay at GUZU.

This was my first stay in Oku-Biwako. I was looking for a relaxing getaway close to Osaka and found this inn. The scenery of Oku-Biwako, which I was seeing for the first time, was truly soothing. Every dish was delicious, and I also enjoyed the beautiful tableware. I asked in advance whether ayu (sweetfish) would be included in the meal and was told it wouldn’t be available, but on the day they kindly changed part of the menu to grilled salted ayu, so I was able to enjoy it during my stay. The large public bath had clean face towels provided, so there was no need to worry about towels. From parking guidance to the dining staff, everyone worked efficiently and left a great impression. I’d love to visit again in another season to enjoy more great food.

This stay reminded me how important the place you choose to stay can be when traveling. The facilities may not be more extensive than anywhere else, but it was a wonderful place where I truly felt the care and thoughtfulness for guests. I also came to love Shiga Prefecture and would like to visit again next time.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

Yukata were provided. If possible, I would have appreciated having loungewear in the Room as well. Breakfast was very disappointing, as most items seemed to be frozen foods that were simply reheated. The rice, however, was cooked in a pot and was very delicious. The staff member on the floor had a pleasant smile.

I stayed here while doing the Biwaichi route, but it was such a wonderful inn that next time I’d like to visit with the specific purpose of staying here and enjoying the food. The room was clean and spacious. The tatami in the living area felt great on my tired legs after a long ride, and I could stretch out and relax. I could even watch the sunset from the bath; it isn’t a hot spring, but the jet bath was so comfortable that I was completely satisfied. The bathroom floor was also gentle on bare feet—every small detail felt thoughtfully designed for comfort. The Simmons bed was very comfortable as well, and I slept soundly. Above all, what deserves special mention is the cuisine. The course meal, centered around lake fish caught that day, was truly delicious dish after dish—one pleasant surprise after another. I had assumed freshwater fish might have a distinctive “fishy” taste, but I was genuinely impressed by how beautifully the natural flavors were brought out. Every plate reflected careful preparation and skillful cooking. While we enjoyed traditional dishes throughout, an unexpected dessert appeared at the end: vanilla ice cream made with rice used for funazushi! At first I couldn’t imagine what it would taste like, but it turned out to be astonishingly good—an unforgettable specialty you can only experience here. Just one note: our room this time was on the second floor and access was via stairs. If stairs are a concern for you, it may be best to ask before booking. They also offer private rental accommodations (a whole building), but since I didn’t see them myself, I can’t comment on indoor steps or layout. A comfortable room and cuisine that truly feels unique to this place—what began as just one night along our journey became a cherished memory in itself. I would love to return again.

I stayed at “Sumihei” in Tango over the weekend. Even before my stay, they carefully discussed my detailed requests by email. I arrived with no worries at all and looked forward to the day. The first thing I felt upon entering the Room was the warmth of a space clearly crafted with great care down to every detail by local carpenters. Everything was impeccably clean, and I was able to relax in complete comfort. What impressed me most was the open-air bath in the Room. The Sea of Japan stretched out right in front of me, and the sense of openness was exceptional. From right after arrival until just before checkout the next day, I enjoyed it so many times I lost count. Soaking late at night or early in the morning, then lying beside the bath listening to the sound of waves, was a truly luxurious moment that helped me forget everyday life and relax from the heart. At both dinner and breakfast, staff kindly explained each dish and its ingredients one by one. Everything was delicious, and especially at dinner, there was so much crab that I couldn’t finish it all. Since it was before crab season this time, they told me it had been flash-frozen from last season’s catch—but it was more than delicious enough. Of course it’s nice to enjoy expensive crab at high-end kappo restaurants around Hanshin, but I felt Sumihei’s crab dishes were just as good. It reminded me again that “the best way to enjoy great ingredients is to eat them where they’re locally caught.” The complimentary private baths were also wonderful—I woke up early and tried them all. Each had its own unique atmosphere, offering a different kind of enjoyment from the Room’s open-air bath. And what left an especially strong impression this time were all of the staff. Not only are they trained to a very high standard; you can also feel their pride in working at Sumihei and their confidence as they provide attentive service. It didn’t feel scripted—each person naturally acted with genuine consideration for guests, which was truly impressive. Their hospitality even reminded me of The Ritz-Carlton staff. The food, service, Room, and open-air bath—everything made for an extremely satisfying stay. I didn’t just think “I want to come back”—when checking out, I went ahead and made a Reservation for one year later. I’m already looking forward to enjoying Tango—and Sumihei—in a different season next time.

This time, we stayed in a cabin with a camping theme. The interior had a very relaxing atmosphere, and it felt like one night was not enough for our family of three. Everything was stylish and clean, making it an excellent stay. The shuttle service was also helpful as it accommodated locations other than the station. We would love to stay again!

Very satisfied! We stayed with children, and the property was thoroughly cleaned and had a sense of cleanliness. The kitchen utensils and tableware were well-equipped, so we could cook properly by just bringing ingredients. If I had to say, the bathroom and washroom felt a bit small (all amenities were provided). There were video games, board/card games, and even a hammock, which made the kids happy to play. The surrounding area seemed like a residential neighborhood, so it might be better to avoid being too noisy late at night. It was a cold snowy day, but the air conditioning was turned on at check-in time, so the room was warm and appreciated. The owners were very kind; they called us about parking and departure in the snow and even came to help us get out of the snow in our car the next morning so we could leave safely. We are very grateful for that. This was our first time renting an entire property like this one; we had some concerns but are really glad we chose this place. The interior is cute and well-equipped; it's also close to ski resorts as well as Lake Biwa (Biwako), making it great value for money. We created wonderful memories with our family here. We would love to use it again! Thank you very much!

Used for Biwaichi. The smell of the futon (like an old man?) and stains on the sheets were very noticeable. The owner was very friendly and kind. The Room had a retro feel with a stunning lake view! It was so wonderful overall, but the bedding issue was quite disappointing.

The timing for clearing the dishes was very poor. Although I had informed you of my buckwheat allergy, it was very disappointing that you still tried to serve buckwheat. The food was very delicious and excellent. Thank you very much.

I booked this pension within walking distance because I had long dreamed of seeing the fresh green metasequoia-lined avenue in the morning and evening. I also used everyone’s Reviews as a reference. Luckily, we were blessed with great weather, and we fully enjoyed the vibrant new greenery along the metasequoia trees and felt refreshed by the clean air. Early in the morning there were hardly any tourists, and our walk became a truly wonderful time. Dinner was delicious from start to finish—from the main Omi beef to the apple sorbet—and we were completely satisfied. The recommended white wine was far better than its price suggested, making the meal even more enjoyable. Breakfast was also outstanding, especially the freshly baked bread and homemade strawberry sauce (jam). Above all, both our room and the large public bath were beautifully maintained and very clean, and in so many moments we felt warmed by the thoughtful hospitality of the owner and family—it became a soothing, heartwarming trip. When we left after check-out, the owner waved goodbye as we drove out of the parking lot, which deeply moved both my husband and me. We would love to visit again in a different season next time. Thank you very much.

The children were delighted, and we had a relaxing time. The ski resort was nearby, and the kitchen was well-equipped, making it a wonderful holiday. We would love to stay here again.

I visited with friends on a trip. The green-themed glamping interior was adorable! We chose a meal-included Plan, and the Shiga beef barbecue for dinner and the bread for breakfast were delicious—the bread was enjoyed while watching the sunrise. The Facility staff were very friendly, making our stay comfortable! There were kiwi fruits growing on the premises, and we heard they might be ready to eat around November, so I’d love to visit again.

The room was clean, and the futon was fluffy and very comfortable! Watching YouTube on the projector felt fresh and out of the ordinary! There was an outdoor bath with adjustable temperature, which felt unique compared to other places! It was great to be able to cook with new kitchen appliances! One concern was that while I thought the 24-hour pool would have its trash and insects removed regularly, it stopped being cleaned midway. Bugs started coming out from the suction area, so I had to remove them with a net, which was quite troublesome. During summer nights, there were so many bugs in the pool that it made it difficult to enjoy swimming at night. That part was a bit disappointing. The BBQ grill had some sticky residue on it; I wasn’t sure if oil had been applied or if it came from previous users’ cooking, so I decided not to use it. I also struggled a bit with figuring out where some of the light switches were located for turning them on and off. Overall rating: very satisfied—4 stars! The amenities were especially impressive with plenty of sparkling water, regular water, tea bags, and instant tea options available—I loved that part!! We used this place for our anniversary this time around—thank you very much!

Because we have a frail Chihuahua in our family who can’t be left with anyone, we needed a trip with as little strain as possible, and this place was the perfect environment for our visit to Takashima City. Meals are self-catered: we bought meat from a butcher and enjoyed Omi beef cooked in a frying pan. It was very reasonably priced, and we could eat A5-grade beef. It may not compare to stylish restaurants when going out, but having our Chihuahua right beside us gave us peace of mind, and overall it was much less stressful. I recommend this accommodation to anyone with similar concerns.

Stayed with breakfast and dinner included for a trip to Chikubu Island. The rate was very good for a stay with two meals, and the food was plentiful and delicious. Compared with a Business Hotel, the Room and the bathroom/toilet are more spacious, so you can relax comfortably. The discount on the sightseeing boat was also a plus, and the Shuttle Service to/from the station and the sightseeing boat pier was a welcome service.

The building was new and comfortable. However, the location was not ideal.